Job Summary

The COO architects and leads PDA's internal operational backbone, building a world-class, digital-first corporate infrastructure to support the organization's strategy. This role drives a culture of excellence by ensuring all shared services operate with maximum efficiency, transparency, and accountability. The COO provides strategic leadership for all core support functions—including Human Resources, Procurement, Administration, and Facilities—to enable PDA's mandate-delivery teams to succeed.

Key Responsibilities

• Strategic Leadership: Act as the strategic partner to the CEO, translating the PDA's vision into a high-performing, scalable corporate operation.
• Shared Services Oversight: Provide executive leadership and direction to the Directors General of Finance & Accounts, Legal, HR, Procurement, Administration, and Facilities.
• Operational Excellence: Design, implement, and optimize all internal processes and systems, leveraging digital tools to drive efficiency, transparency, and automation.
• Performance Management: Develop and monitor Key Performance Indicators (KPIs) for all shared services, ensuring they meet the high standards of a world-class authority.
• Financial Stewardship: In partnership with the DG-F&A, oversee the Authority's budgeting, financial planning, and resource allocation for all corporate functions.
• Enabling the Mandate: Act as the primary internal partner to the mandate-delivery C-suite (e.g., CSO, CRO), ensuring all corporate services are responsive, agile, and aligned to their needs.
• Change Management: Lead the cultural and procedural-digital transformation of the PDA's internal operations, championing a "digital-first" mindset.

Qualifications & Experience

• Education: Master’s degree in Business Administration (MBA), Public Administration, Accounting and Finance, Law, Computer Science, IT or a related field.
• Experience: 15+ years of senior executive experience in operations, with a proven track record of managing corporate functions (HR, Finance, Admin) at scale.
• Demonstrable experience in leading a "digital-first" operational transformation.
• Minimum 5 years of Experience as a CEO, COO or Chief Admin Officer in the public sector, or at the intersection of public and private sectors, is highly desirable.

Skills & Competencies

• Strategic & Visionary Leadership
• Operational & Process Re-engineering
• Change Management & Digital Transformation
• Financial Acumen & Budgeting
• Cross-Functional Collaboration & Service Mindset

Job Summary

The CRO is the primary architect of Pakistan's national digital regulatory landscape. This role is externally-focused and leads PDA's external mandate for digital regulation and law. This role is responsible for the strategic development and enforcement of all regulatory frameworks, rules, and standards for digital governance across the public and private sectors, in alignment with the Act.

Key Responsibilities

• Regulatory Strategy: Design and develop the comprehensive regulatory framework for Pakistan's digital economy, covering areas such as data governance, digital identity, e-commerce, and cybersecurity.
• Policy & Legal Drafting: Lead the end-to-end process of drafting new policies, rules, and standards, ensuring they are legally robust, clear, and fit for purpose.
• Stakeholder Consultation: Act as the primary liaison for all regulatory matters with ministries, other regulators, private sector industry bodies, and the public.
• Enforcement Strategy: Develop the PDA's strategy for regulatory enforcement, ensuring compliance and addressing non-compliance in a fair and transparent manner.
• Executive Counsel (External): Serve as the principal advisor to the Chairman and Board on the national and international regulatory landscape, its trends, and its implications for Pakistan.
• Harmonization: Work with other government bodies to ensure all digital regulations are harmonized and aligned with the national 'Digital Nation' vision.

Qualifications & Experience

• Education: A Master's Degree in Law (JD, or LLM). An advanced degree in Public Policy, Economics, Law, Computer Science, or a related field is a significant asset.
• Experience: 15+ years of senior-level experience in regulatory affairs, academia, public policy, or as a legal officer within the technology, media, or telecoms (TMT) sector.
• Proven experience in a public sector regulation is essential.
• Demonstrable experience in drafting and implementing legislation, regulations, or high-level public policy.

Skills & Competencies

• Regulatory Strategy & Development
• Legal Drafting & Statutory Interpretation
• Public Policy Formulation
• Stakeholder Negotiation & Diplomacy
• Exceptional Communication & Public Speaking

Job Summary

The CoS directs the Office of the Authority, serving as the principal aide and confidential advisor to the Chairman and Members. This role is responsible for orchestrating the operational rhythm of the executive office, managing the flow of information and access to the leaders, and ensuring the timely execution of their directives. The CoS acts as their primary proxy for cross-ministerial and inter-provincial coordination, drives and tracks the execution of their directives, and oversees all high-level executive communications to ensure strategic alignment across the organization.

Key Responsibilities

• Executive Office Management: Manage the "Office of the Authority," including its staff, budget, and operational cadence (e.g., executive meetings, board meetings).
• Force Multiplier: Act as the primary strategic partner to the Chairman, enabling them to operate at maximum effectiveness by managing their priorities and protecting their time.
• Information Flow: Control the flow of information to and from the Chairman, ensuring they are briefed with the right information at the right time.
• Execution of Directives: Track all priorities and decisions assigned by the Chairman, ensuring they are executed by the responsible C-level executives in a timely manner.
• Executive Proxy: Represent the Chairman in high-level meetings, particularly in cross-ministerial coordination, and act as a proxy for their authority.
• Executive Communications: Oversee all high-level communications from the Chairman's office, including internal memos, external correspondence, and briefing notes.
• Confidential Advisor: Serve as a trusted, confidential sounding board and advisor to the Chairman on all strategic, political, and operational matters.

Qualifications & Experience

• Education: Master’s degree in Business Administration (MBA), Public Administration, Public Policy, or a related field.
• Experience: 15+ years of experience in a senior strategic, operational, or advisory role.
• Direct experience as a Chief of Staff, or in a senior coordination role within a ministry or large, complex organization, is essential.
• Proven experience navigating public sector and political landscapes.

Skills & Competencies

• Absolute Discretion & Integrity
• Political & Organizational Acumen
• Strategic Thinking & Problem-Solving
• Executive Communication (Written & Verbal)
• Stakeholder Management & Diplomacy

Job Summary

The CoSC leads the Authority’s strategic communications, public visibility, and national narrative-building efforts. This role is responsible for shaping and protecting PDA’s reputation, driving domestic and global engagement, and ensuring a unified, high-impact communication strategy aligned with the “Digital Nation Pakistan” vision. The CoSC manages all media relations, crisis communication, brand governance, internal communications, and digital outreach to position PDA as a thought leader and transformation catalyst.

Key Responsibilities

• Srategic Narrative: Architect the national “Digital Nation” narrative and ensure its consistent delivery across all domestic and international platforms.
• Reputation & Crisis Management: Serve as the Authority’s chief reputation guardian and designated spokesperson. Lead the crisis communications strategy and real-time response.
• External Communications: Direct all media relations, public relations, strategic campaigns, and stakeholder engagement to strengthen PDA’s visibility and credibility.
• Digital & Social Media Strategy: Design and oversee high-impact digital and social media campaigns that engage citizens, policymakers, and international audiences. Ensure evidence-based, data-driven content performance.
• Internal Communications: Build a strong internal communications architecture that keeps PDA staff aligned, informed, and motivated by the vision.
• Brand & Identity: Own and govern the PDA brand identity. Ensure consistent, modern, and authoritative brand expression across all touchpoints.
• Leadership: Lead, mentor, and performance-manage the communications and digital media teams, including the Director of Communications. Set clear strategic goals and execution standards.

Qualifications & Experience

• Education: Degree in Communications, Literature, Public Relations, Journalism, Marketing, or a related field.
• Experience: 15+ years of leadership experience in strategic communications, digital engagement, media management, or public-affairs communications.
• Demonstrated success in designing and executing large-scale, high-visibility national digital media campaigns.
• Proven experience serving as a trusted public spokesperson in high-stakes environments.
• Experience working with public policy communications, government, regulators, or multilateral organizations is highly desirable.
• A strong personal digital presence, with demonstrated ability to influence public discourse through high-quality thought leadership and content, will be considered a significant advantage.

Skills & Competencies

• Crisis Communications & Reputation Management
• Digital Strategy & Social Media Campaign Design
• Strategic Branding & Narrative Development
• Media Relations & Public Engagement
• Exceptional Written and Verbal Communication
• Executive Presence, Gravitas, and Leadership
• Stakeholder Engagement and Diplomacy

Job Summary

The CSO is the chief architect and owner of the 'National Digital Masterplan.' This externally-focused role drives strategic planning, policy formulation, and the ongoing adaptation of the plan. The CSO leads national foresight, establishes performance frameworks to measure the Masterplan's success, and spearheads cross-sector digital initiatives in collaboration with ministries and regulators.

Key Responsibilities

• National Masterplan: Own the end-to-end lifecycle of the 'National Digital Masterplan,' from initial formulation and development to ongoing adaptation and refreshes.
• Strategic Planning (External): Lead the national-level strategic planning process, coordinating with all relevant ministries, regulators, and private sector partners.
• Policy Formulation: Direct the research and development of national-level digital policies that support the Masterplan's goals.
• Strategic Foresight: Lead the PDA's foresight function, identifying and analyzing global trends to ensure the Masterplan remains relevant and future-proof.
• Performance Frameworks: Design and implement the national M&E framework to measure the progress and impact of the Masterplan's initiatives.
• Cross-Sector Initiatives: Spearhead new, high-impact, cross-sector digital projects in partnership with other government and private sector entities.

Qualifications & Experience

• Education: Master’s degree in Business Administration (MBA), Public Policy, Economics, or a related field.
• Experience: 15+ years of experience in top-tier strategy consulting, corporate strategy, or national economic/digital planning.
• Proven experience in developing and implementing national-level strategies or large-scale transformation projects.
• Deep expertise in the digital and technology sectors.

Skills & Competencies

• Strategic Planning & Formulation
• Public Policy & Economic Analysis
• Strategic Foresight & Trend Analysis
• Data Analysis & M&E Frameworks
• Complex Stakeholder Management & Negotiation

Job Summary

The Chief Data Officer (CDO) is the chief architect of Pakistan's national data strategy, as mandated by the Digital Nation Pakistan Act, 2025. This role is responsible for executing the PDA's statutory authority to transform the government's siloed data into a secure, interoperable, and strategic national asset.

In direct fulfillment of Section 8(h) of the Act, this executive will develop and enforce the National Data Strategy and the comprehensive Data Governance Framework. This framework will govern how data is managed, shared, and used securely across both public and private sectors.

The CDO will lead the design and adoption of the Data Exchange Layer (as defined in Sec 2(e)), building a federated data-sharing ecosystem that respects the role of ministerial "data custodians" (Sec 8h). This is a role of high-level diplomacy and strategic enforcement, requiring the CDO to build consensus across government to unlock the power of data for the nation.

Key Responsibilities

• National Data Strategy & Governance: Lead, develop, implement, and enforce the National Data Strategy and the government-wide Data Governance Framework. Establish and enforce standards for data management, data quality, metadata, and data lineage. Chair the inter-ministerial Data Governance Council.
• Data Architecture & Interoperability: Lead the strategic design, adoption, and oversight of the national "Data Exchange Layer" (NDX) as a core component of Pakistan's Digital Public Infrastructure (DPI). Own and publish the national data dictionary and API standards. Define and manage the "single source of truth" (Master Data Management) for core national data assets.
• Data for Public Value & Policy: Build and lead a central "Data Analytics & Insights" center of excellence to enable "data-driven policies" and support the objectives of the National Digital Masterplan. Translate complex data into clear, actionable insights for senior government leaders.
• Data Innovation & Economy: Develop and manage the national Open Data strategy and portal, identifying and preparing high-value government datasets for public and private sector use. Create secure "data sandboxes" to support research and innovation.
• Data Ethics, Privacy & Compliance (per Sec 28(2)): Serve as the government's primary internal champion for data ethics and privacy. Work as the key partner to the CRLO and DG-Legal, ensuring all data governance frameworks and data-sharing operations are in strict compliance with all laws protecting citizens' data rights. Establish robust Data Sharing Agreements (DSAs) that legally operationalize the federated "data custodian" model.

Qualifications & Experience

• Education: An advanced degree (Master’s or PhD) in Data Science, Computer Science, Economics, Public Policy, or a related field.
• Experience: 15+ years of senior leadership experience in a data-centric role (e.g., Chief Data Officer, Head of Data Governance) at a national or enterprise-wide scale.
• Crucial: Demonstrable experience in designing, implementing, and enforcing a comprehensive data governance framework.
• Proven experience in designing large-scale, federated data architectures, including data-exchange platforms, data lakes, and API-first strategies.
• Preferred Experience: Public sector experience is a massive advantage, particularly in navigating the political and cultural challenges of inter-ministerial data sharing. Experience in high-compliance industries (e.g., finance, healthcare) with strong data governance and privacy requirements.

Skills & Competencies

• Stakeholder Diplomacy & Evangelism: Exceptional ability to negotiate, build trust, and sell a vision to senior, non-technical, and resistant stakeholders.
• Data Governance & Strategy: Mastery of data governance principles and the ability to build a framework that is both robust and practical.
• Legal & Ethical Acumen: Deep fluency in data privacy laws and data ethics, with the ability to operationalize the "overriding effect".
• Data Architecture & Technology: Deep understanding of modern data platforms, API-first design, MDM, and data security.
• Strategic & Economic Thinking: Ability to see data as a national economic asset, not just an IT resource.

Job Summary

The Chief Product Officer (CPO) is the chief product visionary and portfolio owner for all of Pakistan's national digital government services. This role is responsible for translating the 'Digital Nation' vision into a world-class portfolio of secure, scalable, and citizen-centric digital products.

This executive takes full responsibility for the entire lifecycle of all digital government products, both those in existence and those to be created in the future.

The CPO leads the national product management function, managing a team of Digital Government Product Managers. This leader is responsible for building a culture defined by Human-Centred Design (HCD), user-focused, data-driven, and agile development to ensure all products deliver maximum public value, are continuously improved, and achieve their stated policy objectives.

Key Responsibilities

• National Product Portfolio Strategy: Develop and own the national digital product portfolio strategy, ensuring it is in direct alignment with the 'National Digital Masterplan' set by the Chief Strategy Officer. Manage the portfolio as a whole, making strategic decisions on product investment, prioritization, iteration, and decommissioning.
• Product Lifecycle & Performance Management: Oversee the end-to-end lifecycle for all digital government products, from initial concept and public-value case to launch, iteration, and sunsetting. Define and own the performance frameworks (KPIs, OKRs) for all products, including user satisfaction, public adoption rates, and cost-effectiveness.
• Team Leadership & Capability Building: Lead, recruit, mentor, and inspire a high-performing team of Digital Government Product Managers. Empower Product Managers to take full ownership of their dedicated products. Instill a world-class, agile "product-led" culture within a public sector context.
• Champion of the User (Citizen-Centricity): Champion a relentless, organization-wide focus on the user (citizens, businesses, and government officials), embedding Human-Centred Design and Design Thinking methodologies into all product discovery and development processes. Establish and enforce standards for UX/UI, user research, and accessibility.
• Stakeholder & Ministry Collaboration: Act as the primary product evangelist and liaison to all government ministries and departments. Collaborate with ministers, secretaries, and regulators to ensure products solve their core problems and meet critical policy and legal requirements.
• Technology & Engineering Partnership: Serve as the primary business and user-focused partner to the PDA's Chief Technology Officer (or equivalent engineering lead). Ensure product roadmaps are technologically feasible, architecturally sound, secure, and scalable to a national level.

Qualifications & Experience

• Education: An advanced degree (Master’s) in Product Design, Computer Science, IT, UI/UX, Design, Business Administration, or a related field is required.
• Experience: 15+ years of senior leadership experience in digital product management, with a proven track record of managing a portfolio of complex, large-scale digital products.
• 5+ years of experience directly leading and scaling a team of Product Managers.
• Demonstrable experience managing products through the full lifecycle (conception to launch to iteration).
• Preferred Experience: Experience in "Gov-Tech" or leading digital transformation in the public sector is a significant advantage. Ideal candidates will have a "hybrid" background, bringing the agility and user-focus of the private sector combined with an understanding of public policy, procurement, and governance.

Skills & Competencies

• Product Vision & Portfolio Strategy
• Executive Leadership & Team Building
• Citizen-Centric Mindset
• Human-Centred Design & Design Thinking
• Data-Driven Decision Making
• Agile & Lean Methodologies
• Public Sector Acumen & Stakeholder Diplomacy

Job Summary

The Chief Digital Public Infrastructure (DPI) Officer is the executive architect for the foundational technology platforms of Pakistan's DPI ecosystem, as defined in the Act.

This role is responsible for the "hard infrastructure" of DPI: leading all enterprise architecture to direct and govern the Digital Identity, Digital Payments, and the national Cloud & Cybersecurity infrastructure.

This executive partners directly with the CDO (who owns the Data Governance and Strategy) and the CPO (who owns the Products Strategy and Roadmap). This role's primary mandate is to architect and oversee the secure, scalable, and highly reliable shared technology platforms—built by external ecosystem partners—that the other C-level executives use to deliver the 'Digital Nation' vision.

Key Responsibilities

• DPI Platform Strategy & Architecture: Define and own the national technology vision, enterprise architecture, and engineering standards for all foundational DPI. Lead the design, governance, and oversight of all shared foundational technology platforms (e.g., Digital Identity, Digital Payments, Hybrid-Cloud, and the core technology for the Data Exchange Layer) built by partners. Develop the strategy for modernizing legacy ministerial systems.
• Cybersecurity & National Digital Defense: Act as the ultimate authority and lead executive for the cybersecurity of all national digital platforms. Implement and enforce a "security-by-design," zero-trust security posture. Lead all national-level incident response, threat intelligence, and vulnerability management working with national security agencies. Ensure all platforms are compliant with data protection laws (in partnership with the CRO).
• Technology Governance & Partner Management: Lead, recruit, and mentor a world-class team of enterprise architects, security specialists, and technical partner managers. Instill a modern, agile governance culture (e.g., CI/CD, DevOps). Define, manage, and enforce all technical and operational Service Level Agreements (SLAs) with build partners (e.g., NADRA, NITB).
• Infrastructure & Operations (SRE): Own the national digital infrastructure, managing a hybrid-cloud environment to ensure maximum performance, scalability, and cost-effectiveness. Implement a robust Site Reliability Engineering (SRE) and DevOps function to guarantee 24/7/365 availability and reliability for all critical public services. Establish and monitor all technical performance, uptime, and SLAs.
• C-Level Partnership (Critical): Serve as the primary technology partner to the CPO (Product), providing scalable platforms for citizen-facing services. Serve as the primary technology partner to the CDO (Data), overseeing secure pipes and infrastructure. Manage the national technology budget, making critical "architect vs. acquire" decisions.

Qualifications & Experience

• Education: An advanced degree (Master’s) in Computer Engineering, Computer Science, or a related technology field is required.
• Experience: 15+ years of senior leadership experience in technology, with a proven track record of architecting, scaling, and securing large-scale, high-availability digital platforms.
• 5+ years of experience leading multi-disciplinary, distributed architecture, cybersecurity, and technical vendor management teams.
• Demonstrable experience as the "CTO," "Chief Architect," or "VP of Engineering" for a complex, product-led organization, with a heavy focus on managing external partners.
• Preferred Experience: Experience in "Gov-Tech" or leading digital transformation in the public sector is a significant advantage. Experience from high-stakes industries (e.g., finance, telecommunications) with high-security and high-reliability requirements.

Skills & Competencies

• Technology Strategy & Enterprise Architecture
• Cybersecurity & Risk Management (Zero-Trust)
• Infrastructure & Cloud Management (Hybrid-Cloud)
• Agile Governance & Partner Management
• Technical Vendor & SLA Management
• Executive Leadership & Communication
• Executive Partnership (Service-Oriented Mindset)

Job Summary

The Chief Citizen Experience Officer (CCXO) is the chief champion of the citizen and the executive owner of the 'Digital Nation's' end-to-end, cross-ministerial journeys. This role is responsible for fulfilling the PDA's statutory mandate.

The CCXO will establish and manage the national "Life Experience Framework," (e.g., 'Being a Family,' 'Making a Living,' 'Doing Business'). This role will lead a team of Life Experience Managers who are responsible for proactively defining the "ideal experience" for each journey and making it happen through strategic, cross-ministerial interventions.

The CCXO also leads the central Center of Excellence (CoE) for Human-Centred Design (HCD), which provides the research, service design, and UX/UI expertise to support both the Life Experience Managers (in discovery) and the Chief Product Officer's (CPO) vertical product teams (in delivery).

Key Responsibilities

• Life Experience Framework & Journey Ownership (per Sec 8n): Establish, define, and manage the national "Life Experience Framework" as the core model for public service design. Recruit, lead, and mentor the team of "Life Experience Managers." Empower these Managers to proactively define the ideal, end-to-end citizen journeys. Direct these Managers to "make it happen" by leading cross-functional "intervention" teams. Serve as the ultimate executive owner of "digital citizen journeys".
• National Citizen Experience Strategy: Develop, own, and implement the National Citizen Experience Strategy based on the Life Experience model. Establish and govern the National Digital Service Design Standards, Guidelines, and Frameworks (e.g., accessibility standards, UI kits, HCD playbooks) for all government agencies.
• HCD Center of Excellence (CoE) Leadership: Lead, recruit, and mentor the central, horizontal "CoE" team of user researchers, service designers, and core UX/UI specialists. Deploy this CoE team as a shared service to support Life Experience Managers with discovery research and the CPO's Product Managers with tactical UX/UI design.
• Strategic Partnership with Product (CPO): Serve as the primary strategic partner to the Chief Product Officer (CPO), creating a "constructive tension" between the ideal horizontal journey (CCXO) and the practical vertical product (CPO). Provide the CPO's teams with the strategic inputs and design assets to ensure their product backlogs are HCD-driven.
• Citizen Experience Measurement: Establish and manage the national "Citizen Experience Index (CXI)". Define and own the metrics (e.g., citizen satisfaction, usability, task completion) to continuously measure the performance of both individual products and end-to-end Life Experiences. Report on these metrics to the Chairman and the Commission.

Qualifications & Experience

• Education: An advanced degree in Human-Computer Interaction (HCI), Service Design, Design, Psychology, or a related field.
• Experience: 15+ years of senior leadership experience in Human-Centred Design, Service Design, Customer Experience (CX) Strategy, or a related field.
• Crucial: 5+ years of experience in building and leading a central, horizontal "Center of Excellence" (CoE) and/or a cross-functional "Journey Owner" or "Life Experience" team.
• Demonstrable experience in mapping and proactively redesigning complex, cross-departmental customer journeys.
• Proven experience in establishing and managing a comprehensive CX measurement framework (e.g., NPS, CSAT, or a custom index).
• Experience in "Gov-Tech" or applying HCD within a public sector or highly complex, regulated environment.
• A portfolio of work demonstrating the successful delivery of large-scale, user-centric services in a matrixed organization.

Skills & Competencies

• Human-Centred Design & Service Design (Discovery to Prototyping)
• Cross-Functional Intervention & Influence (Driving change without direct line authority)
• Qualitative & Quantitative User Research (Mixed-methods mastery)
• Executive Influence & Political Acumen (Partnering with C-level peers and Ministers)
• CX Strategy & Measurement (Defining and measuring "what good looks like")
• Design Leadership & Team Building

Job Summary

The Chief AI Officer is the chief strategist and evangelist responsible for accelerating the responsible adoption and impact of AI across all of the government. This role is not a primary builder, but a horizontal enabler, leading the national AI Strategy.

This executive’s mandate is to provide strategic foresight, technical expertise, and implementation frameworks that empower all other PDA C-level leaders and Ministries to succeed with AI. This role is the "Promoter" and "Enabler" of AI.

This leader will run the "foresight" function for the nation, scanning the horizon for high-impact emerging technologies, running strategic prototypes (PoCs), and providing the expert counsel to ensure Pakistan remains a leader in digital innovation.

Key Responsibilities

• National AI Strategy: Develop and lead the National AI Strategy, focusing on capability building, talent development, and responsible adoption across the public sector. Establish and lead a Centre of Excellence (CoE) as a shared, horizontal service for the entire government. Act as the primary AI subject-matter expert.
• Cross-Functional Enablement (The "Enabler" Mandate): Partner with the CDO (Data) to unlock insights from national data sets. Partner with the CPO (Product) to design and embed AI features into citizen-facing products. Partner with the CDPI Officer (Tech) on foundational AI platform standards. Partner with the CSO (Strategy) on future-proofing the Masterplan.
• Strategic Foresight & Innovation (The "Foresight" Mandate): Lead the PDA's "Emerging Tech Radar" function to identify over-the-horizon technologies (e.g., Quantum, Web3). Run a lean "Innovation Lab" to build rapid Prototypes (PoCs) and pilots for high-potential technologies.
• Internal Governance & Ethics (The "Implementer" Mandate): Lead the "AI Safety" and "Responsible AI" implementation framework, ensuring all government-built AI is ethical, fair, and compliant by design.
• Ecosystem & Talent Development: Lead national AI literacy and capability-building programs for public servants. Build a vibrant "AI ecosystem" by partnering with academia, research labs, and the private sector.

Qualifications & Experience

• Education: An advanced degree (Master’s or PhD) in Artificial Intelligence, Computer Science, Data Science, or a related field. A dual background in Public Policy or a technology-focused MBA is a major asset.
• Experience: 15+ years of senior leadership experience in AI strategy, data science, or technology innovation at a national or enterprise-wide scale.
• Crucial: Demonstrable experience in establishing and leading a Center of Excellence (CoE)," an "Innovation Lab," or a strategic "Foresight" function.
• Proven experience as a "horizontal leader" or "enabler" who has successfully influenced change across multiple departments.
• Experience in R&D, running PoCs, and translating complex technology into strategic business value.
• Deep knowledge of AI ethics, safety, and modern governance frameworks.

Skills & Competencies

• AI & ML Strategy (Generative AI to predictive ML)
• Strategic Foresight & Trend Analysis
• Stakeholder Diplomacy & Evangelism
• Innovation & Lab Management (Agile PoC projects)
• AI Ethics & Governance Implementation
• Executive Leadership & Team Building

Job Summary

The Executive Director – Enterprise Risk & Compliance is the independent "Second Line of Defense" for the Pakistan Digital Authority. This executive is responsible for establishing and leading the Enterprise Risk Management (ERM) Framework to provide independent oversight and challenge to the C-level "delivery" executives (the "First Line of Defense").

This role does not own day-to-day risk management but is the chief skeptic and strategic advisor to the Chairman, ensuring that the full spectrum of risks—systemic, strategic, cybersecurity, partner, and financial—are identified, measured, and managed effectively.

This DG will own the Consolidated National Digital Risk Register, the Business Continuity Management framework, and the Central Compliance function, reporting directly to the Chairman to ensure independence and mitigate conflicts of interest.

Key Responsibilities

• Enterprise Risk Management (ERM) Framework: Design, implement, and lead the PDA's ERM framework, policies, and risk appetite statements in alignment with COSO/ISO 31000. Establish the "Three Lines of Defense" model and own the Consolidated National Digital Risk Register.
• Independent "Second Line" Oversight & Challenge: Provide independent oversight and "constructive challenge" to C-level risk owners across Cyber & Tech Risk (CDPI Officer), Partner & SLA Risk, Data Risk (CDO), Financial Risk (DG-Finance), and Strategic & Adoption Risk (CSO/CPO).
• Business Continuity & Resilience: Lead the Authority's BCM program. Own the Business Continuity Plan (BCP) and oversee the CDPI Officer's Disaster Recovery (DR) plans to ensure end-to-end service resilience.
• Central Compliance and Reporting: Lead the Central Compliance function, monitoring adherence to statutory and legal obligations. Partner with DG-Legal to translate legal obligations into measurable compliance controls. Manage the PDA's central policy library and ethics/whistleblower hotline. Provide consolidated risk reports to the Chairman and the National Digital Commission.

Qualifications & Experience

• Education: An advanced degree (Master’s) in Risk Management, Finance, Business (MBA), or Law.
• Certification: Mandatory professional certification in risk, audit, or compliance (e.g., CRISC, CGEIT, FRM, CISA, or equivalent).
• Experience: 15+ years of senior leadership experience in a "Second Line of Defense" role (ERM, IT Risk, or Compliance).
• Crucial: Demonstrable experience in designing and implementing an ERM framework from the ground up.
• Deep expertise in IT, technology, and cybersecurity risk is non-negotiable. Experience in "Gov-Tech" or "Big 4" risk advisory is ideal.
• Proven experience in Business Continuity Management (BCM) and presenting complex risk positions to C-level/Boards.

Skills & Competencies

• Unquestionable Integrity & Independence (Absolute ethical rigor)
• Diplomatic Skepticism & Political Acumen ("Speaking truth to power")
• Risk & Control Expertise (BCM, Cyber-risk, Third-party risk)
• Analytical & "Big Picture" Thinking (Connecting technical and strategic risks)
• Executive Communication (Translating technical risk for non-technical leadership)

Job Summary

The ED-F&A owns the financial integrity and stewardship of the PDA. The ED drives the strategic budgeting process, leads all financial management, and guarantees audit compliance. This role is the ultimate authority for ensuring the transparent and efficient use of public funds through strict adherence to all public financial management and PPRA rules.

Key Responsibilities

• Financial Integrity & Stewardship: Act as the ultimate owner of the PDA's financial health and integrity, ensuring all funds are managed with absolute transparency.
• Strategic Finance (FP&A): Lead the strategic financial planning, annual budgeting, and forecasting processes, providing financial analysis and counsel to the COO and CEO.
• Accounting & Control: Oversee all accounting operations, including accounts payable/receivable, general ledger, and the preparation of timely and accurate financial statements.
• Audit & Compliance: Act as the primary point of contact for all internal and external audits. Guarantee audit compliance and implement all audit recommendations.
• PPRA & Public Finance: Ensure 100% adherence to all public financial management rules and PPRA (Public Procurement Regulatory Authority) rules for all financial transactions.
• Team Leadership: Lead and develop the Finance & Accounts team, promoting a culture of accuracy, transparency, and service.

Qualifications & Experience

• Education: Degree in Finance, Accounting, or a related field.
• Certification: Must be a member of the Institute of Chartered Accountants of Pakistan (ICAP), the Institute of Cost and Management Accountants of Pakistan (ICMAP), or the Pakistan Institute of Public Finance Accountants (PIPFA).
• Experience: 15 years of post-qualification experience, including a minimum of 5 years in public sector financial management.
• Mandatory: Deep, demonstrable expertise in public sector financial management, budgeting, and PPRA rules.

Skills & Competencies

• Public Sector Finance & PPRA
• Financial Planning & Analysis (FP&A)
• Financial Accounting & Reporting
• Audit Management & Compliance
• Unquestionable Integrity & Ethics

Job Summary

The Director General – Internal Audit is a fully independent function, providing objective assurance on whether PDA’s governance, risk management, and internal controls are designed and operating effectively.

This role reports directly to the Authority to ensure full independence from management and avoids any conflict of interest with the C-suite delivery executives and Enterprise Risk & Compliance. The DG-IA provides the Chairman and Members with an impartial, evidence-based view of the Authority’s controls, financial stewardship, procurement integrity, cybersecurity posture, data governance implementation, and overall compliance with statutes, rules, and internal policies.

This role is the national auditor for Pakistan’s digital transformation ecosystem within PDA’s domain.

Key Responsibilities

• Internal Audit Framework & Annual Audit Plan: Establish and lead the PDA Internal Audit Function in line with global audit standards (IIA Standards, IPPF). Develop the risk-based Annual Internal Audit Plan. Define the Internal Audit Charter ensuring independence and full access rights.
• Assurance over Governance, Risk & Controls: Conduct independent audits over governance processes, financial controls, procurement, HR practices, and partner-delivered systems. Evaluate control effectiveness across all directorates and validate implementation of risk frameworks by the C-Suite.
• Technology, Cyber & Digital Audit: Lead technology and cybersecurity audits. Provide assurance over digital service delivery partners.
• Financial, Procurement & Operational Audit: Conduct independent financial audits verifying compliance with public-sector rules. Audit procurement, contracting, SLAs, and vendor performance. Assess value-for-money and operational efficiency.
• Investigation & Forensics: Lead internal investigations related to fraud, misconduct, and cybersecurity incidents. Establish a secure whistleblower mechanism aligned with global best practice.
• Reporting & Follow-Up: Issue independent audit reports directly to the Chairman and Members. Present findings to the Audit & Risk Committee. Track remediation of audit findings and maintain an Internal Audit Dashboard.

Qualifications & Experience

• Education: Master’s degree in Accounting, Finance, Business (MBA), Information Systems, or a related field.
• Professional Certification (Preferred): At least one of: CIA, CA / ACCA, CISA, CFE, or equivalent global audit certification.
• Experience: 10 - 15 years of senior-level audit experience in internal, tech, or financial audit.
• Proven experience leading an internal audit function in a high-stakes, tech-enabled, or regulatory organization.
• Demonstrable experience auditing digital transformation programs, cybersecurity, cloud operations, and large-scale public-sector systems.
• Experience conducting investigations and forensic audit engagements is highly desirable. Experience dealing with Boards and Audit Committees.

Skills & Competencies

• Absolute Independence & Integrity (Ability to challenge without fear or favor)
• Audit & Assurance Mastery (Cyber, financial, and procurement audits)
• Technology & Cyber Literacy (Cloud, data, API, SRE, and DR platforms)
• Analytical & Critical Judgment (Synthesizing complex evidence)
• Forensic Mindset (Investigative rigor and attention to detail)
• Executive Communication & Organizational Acumen

Job Summary

The Executive Assistant provides high-level administrative and operational support to senior leadership at PDA, ensuring efficient management of schedules, correspondence, meetings, and documentation. This role acts as a liaison between leadership, internal teams, and external stakeholders, maintaining confidentiality, professionalism, and seamless operational coordination.

Key Responsibilities

• Administrative & Executive Support: Manage calendars, schedules, appointments, and travel arrangements for senior leadership. Draft, review, and manage correspondence, reports, and official documents. Maintain confidential records with utmost discretion.
• Meeting & Event Coordination: Organize and coordinate meetings, workshops, and conferences. Prepare agendas, briefing notes, and follow-up actions. Ensure smooth execution of official visits and delegations.
• Documentation & Record Keeping: Maintain organized electronic and physical filing systems. Ensure proper tracking, archiving, and retrieval of official documents in line with PDA policies.
• Office & Communication Management: Screen and prioritize communications, emails, and phone calls. Coordinate with internal teams to ensure smooth workflow and timely updates on projects. Liaise with vendors and government entities as required.

Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Public Administration, or a related field from an HEC-recognized institution.
• Experience: 3–5 years of experience as an Executive Assistant, Personal Assistant, or similar role supporting senior management.
• Experience in government or public sector organizations is a significant advantage.
• Proficiency in MS Office, digital documentation, scheduling tools, and presentation software.

Skills & Competencies

• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High level of professionalism, discretion, and confidentiality.
• Strong attention to detail and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Proactive, service-oriented, and solution-focused mindset.

Job Summary

The Admin Manager oversees all administrative, facility, and support operations to ensure the organization runs smoothly, safely, and efficiently. The role manages office administration, facilities, assets, vendor coordination, travel, records management, and compliance with internal policies and HSE guidelines. The Admin Manager ensures optimal workplace standards, leads administrative planning, and maintains a professional, well-functioning environment for all employees.

Key Responsibilities

• Facility Management: Oversee day-to-day operations including maintenance, utilities, and cleanliness. Implement workplace safety procedures, emergency response plans, and HSE compliance. Handle logistics for official events and delegations.
• Asset Management: Maintain a complete inventory of administrative assets. Manage the issuance, tracking, repair, and return of equipment. Conduct periodic audits and support procurement for replacements or disposals.
• Administrative Policy Implementation: Enforce PDA’s administrative policies (fleet, facility, visitor management). Ensure 100% compliance with PPRA rules for all administrative (non-technical) purchases.
• Record Management & Reporting: Maintain organized administrative logs and documentation. Prepare regular reports on facility status, asset inventory, and operational expenses.

Qualifications & Experience

• Education: Bachelor’s degree in Public Administration, Business Administration, Management, or a related field from an HEC-recognized institution.
• Experience: 3–5 years of progressively responsible experience in administration, facilities, or office operations.
• 2+ years of experience specifically in asset management and inventory control.
• Preferred: Experience in the public sector and familiarity with government procurement (PPRA) and HSE regulations.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Expertise in facility operations and building management.
• Proficiency in vendor management and contract handling.
• Disciplined record-keeping and attention to detail.
• Problem-solving skills for rapid response to operational issues.
• Proficiency in MS Office and digital asset-tracking tools.

Job Summary

The General Counsel (GC) serves as the Authority’s chief legal advisor, responsible for safeguarding PDA’s legal, regulatory, and governance integrity. This role ensures all PDA operations, contracts, policies, and regulatory actions adhere to applicable laws and global best practices. The GC provides authoritative advice to the Chairman, Members, COO, CRO, and C-suite on corporate, commercial, employment, procurement, and statutory matters.

Key Responsibilities

• Strategic Counsel: Provide strategic legal counsel across all PDA directorates and to senior leadership.
• Contract Lifecycle Management: Draft, review, negotiate, and manage the full lifecycle of complex contracts and agreements.
• Corporate Governance: Lead corporate governance, including Board procedures, resolutions, filings, and secretarial functions.
• Litigation & Dispute Management: Manage litigation, external legal counsel, and the resolution of legal disputes.
• Compliance & Risk: Ensure organizational compliance with statutory and internal policy requirements; assess legal and contractual risks and advise on mitigation.
• Regulatory Vetting: Provide expert legal vetting of regulations, frameworks, policies, and statutory instruments before issuance.

Qualifications & Experience

• Education: LLB/LLM or JD degree from a recognized institution.
• Certification: Active Bar membership is required.
• Experience: 15+ years of extensive corporate and public-sector legal experience.
• Demonstrated success in commercial law, procurement, governance, and regulatory compliance within complex environments.

Skills & Competencies

• Corporate and Regulatory Legal Mastery
• Expert Contract Negotiation and Drafting
• Governance and Policy Framework Development
• Complex Legal Risk Analysis
• Executive Advisory and Persuasive Communication

Job Summary

The Communications Manager serves as a key storyteller for the Authority, working closely with senior leadership to capture, curate, and distribute high-impact content. This role bridges the gap between executive activity and public visibility, ensuring that the Chairman's and Members' strategic engagements are effectively communicated across all digital and traditional platforms.

Key Responsibilities

• Executive Support: Accompany leadership to events and industry visits to capture key highlights, quotes, and moments for strategic messaging and thought-leadership content.
• Storytelling & Content: Convert raw insights from speaking engagements and stakeholder interactions into structured social media posts, newsletters, speeches, and media articles.
• Photo & Video Coverage: Capture high-quality visual content during leadership engagements; coordinate professional shoots and maintain the digital media library.
• Content Planning: Develop and manage a content calendar aligned with leadership priorities; collaborate with post-production teams for design and video output.
• Branding Strategy: Strengthen corporate visibility by identifying storytelling opportunities around key projects, ensuring tone and brand consistency across all channels.
• Media Coordination: Support media interactions and interviews; assist in drafting talking points, official statements, and event briefings.

Qualifications & Experience

• Education: Bachelor's degree in Communications, Media Studies, Journalism, Marketing, or PR.
• Experience: Minimum 5 years of experience in corporate/executive communications or content management.
• Proven track record of working directly with C-suite executives or senior leadership.
• Demonstrated expertise in managing content for diverse digital platforms and social media.

Skills & Competencies

• Excellent Editorial and Creative Writing
• Strategic Brand Management
• Digital Content Creation (Photo/Video/Social)
• Stakeholder Diplomacy and Coordination
• High Adaptability in Fast-Paced Environments

Job Summary

We are looking for a creative and technically skilled Animation Associate to produce high-quality animations for digital content, marketing campaigns, social media, websites, and multimedia projects. The ideal candidate is passionate about storytelling through motion graphics, visual effects, and 2D/3D animation, and is proficient with the latest animation tools and software.

Key Responsibilities

• Animation Production: Create 2D and 3D animations for digital platforms and presentations. Design and animate characters, objects, and scenes while producing storyboards and animatics in collaboration with the creative team.
• Motion Graphics & VFX: Develop engaging motion graphics for social media and advertisements. Integrate visual effects and compositing to ensure animations align with brand guidelines.
• Collaboration: Work closely with designers and video editors to produce cohesive outputs. Incorporate feedback from senior animators and stakeholders while meeting tight production deadlines.
• Asset Management: Organize and maintain animation libraries and project files. Optimize animations for various platforms without compromising visual quality.

Qualifications & Experience

• Education: Bachelor’s degree in Animation, Multimedia, Graphic Design, or a related field.
• Experience: 1–3 years of experience in 2D/3D animation, motion graphics, or VFX.
• Proven track record in creating animations for digital platforms and multimedia campaigns.

Technical Skills & Tools

• 2D/3D: Adobe Animate, Toon Boom Harmony, Autodesk Maya, Blender, Cinema 4D.
• Motion & Post-Production: Adobe After Effects, Premiere Pro, DaVinci Resolve, Nuke.
• Design: Adobe Photoshop, Adobe Illustrator.
• Familiarity with Unity or Unreal Engine is a plus.
• Strong knowledge of storyboarding and visual storytelling techniques.

Job Summary

We are seeking a proactive and detail-oriented Talent Acquisition Associate to support the full recruitment lifecycle and assist in building a strong talent pipeline for the organization. This role involves sourcing, screening, coordinating interviews, and maintaining candidate relationships while ensuring a positive candidate experience. The ideal candidate is organized, tech-savvy, and passionate about finding top talent that aligns with the company’s culture and goals.

Key Responsibilities

• Talent Sourcing & Outreach: Source candidates through job boards, LinkedIn, and referrals. Build and maintain a talent pipeline and screen resumes to identify qualified candidates.
• Candidate Engagement & Coordination: Schedule interviews and coordinate with hiring managers. Ensure a professional candidate experience through timely communication and follow-ups.
• Recruitment Administration: Maintain accurate candidate records in the Applicant Tracking System (ATS). Assist in preparing offer letters, contracts, and onboarding documentation.
• Employer Branding: Support initiatives to enhance the employer brand. Assist in drafting job postings and recruitment marketing materials for social media.
• Collaboration: Work closely with department heads to understand hiring needs and suggest process improvements to enhance efficiency.

Qualifications & Experience

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: 1–3 years of experience in recruitment, talent acquisition, or HR support.
• Preferred: Experience with ATS and digital sourcing tools; familiarity with labor laws and hiring regulations.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and meet tight deadlines.
• High level of attention to detail and organizational skills.
• Tech-savvy with comfort in using digital recruitment platforms.
• Proactive and service-oriented mindset.

Job Summary

We are seeking a creative and detail-oriented Content Writer to produce high-quality, engaging, and original content for our digital platforms. The role involves writing for social media, websites, blogs, email campaigns, and other marketing materials, while ensuring consistency in brand voice and messaging. The ideal candidate combines strong storytelling skills with a keen understanding of digital content and SEO best practices.

Key Responsibilities

• Content Creation: Develop compelling content for social media, website pages, blogs, email campaigns, and promotional materials tailored to engage target audiences.
• Brand Voice & Tone: Maintain a consistent brand voice across all channels and adapt writing styles to suit different formats and platforms.
• Planning & Collaboration: Work with social media, design, and video teams to align content with campaigns and propose creative storytelling angles.
• Editing & Proofreading: Review all content for grammar, clarity, and tone before publishing to ensure it meets quality standards and brand guidelines.
• SEO & Optimization: Write SEO-friendly content for blogs and websites, incorporating keywords naturally to improve visibility and engagement.

Qualifications & Experience

• Education: Bachelor’s degree in Marketing, Communications, English, Journalism, or a related field.
• Experience: Minimum 1 year of experience in content writing for digital platforms.
• Proven track record in marketing or creative writing is preferred.

Skills & Competencies

• Strong writing, storytelling, and editorial skills.
• Excellent command of grammar and language.
• Basic SEO knowledge and understanding of digital content strategies.
• Ability to meet deadlines and manage multiple projects simultaneously.
• Creativity, attention to detail, and adaptability.

Job Summary

The Video Graphic Editor is responsible for creating visually compelling video content and graphic designs that support the organization’s brand, marketing campaigns, and communication needs. The role combines video editing, motion graphics, and graphic design to produce engaging digital content for social media, corporate communications, advertisements, and other multimedia platforms.

Key Responsibilities

• Video Production: Edit and assemble raw video footage into polished, high-quality videos. Perform color correction, audio adjustments, and transitions.
• Graphic Design: Design visual graphics including social posts, banners, infographics, and marketing materials while maintaining brand consistency.
• Motion Graphics: Create animated text, intros/outros, and visual effects to enhance video output.
• Creative Strategy: Develop creative concepts and storyboards for videos and campaigns. Collaborate with content and product teams to meet project requirements.
• Asset Management: Manage project timelines, organize media assets, and deliver optimized content for multiple digital formats and platforms.

Qualifications & Experience

• Education: Bachelor’s degree or diploma in Graphic Design, Multimedia Arts, Film & Video Production, or a related field.
• Experience: Proven experience as a video editor and graphic designer (portfolio required).
• Experience with social media content creation and digital marketing visuals.
• Deep understanding of video formats, codecs, and platform-based content requirements.

Skills & Competencies

• Proficiency in Adobe Premiere Pro, After Effects, Photoshop, and Illustrator.
• Strong understanding of visual design, color theory, layout, and typography.
• Ability to create motion graphics and short animations.
• Knowledge of audio syncing, sound effects, and voice-over integration.
• Strong storytelling and visual communication abilities.
• Ability to work under tight deadlines and adapt to feedback.

Job Summary

The Graphic Designer is responsible for creating visually appealing and brand-aligned designs for digital and print media. The role involves developing creative concepts, producing marketing materials, and ensuring consistent visual identity across all communication channels. The designer works closely with marketing, product, and content teams to deliver high-quality graphics that support campaigns, brand awareness, and organizational objectives.

Key Responsibilities

• Creative Design: Design graphics for social media, websites, print materials, advertisements, and corporate communication.
• Branding Assets: Create and maintain branding assets including logos, icons, typography systems, color palettes, and templates.
• Collateral Development: Produce marketing collateral such as brochures, posters, banners, infographics, and presentations.
• Production Management: Prepare final production-ready files for digital publishing and print vendors. Manage multiple design projects and maintain organized files.
• Collaboration: Work closely with marketing, product, and content teams to translate briefs into innovative visual solutions.

Qualifications & Experience

• Education: Bachelor’s degree or diploma in Graphic Design, Fine Arts, Visual Communication, or a related field.
• Experience: Proven experience as a graphic designer with a strong portfolio.
• Experience designing for social media, brands, and marketing campaigns is preferred.
• Strong understanding of print processes, file formats, and digital publishing standards.

Skills & Competencies

• Proficiency in Adobe Photoshop, Illustrator, InDesign, Figma, and Canva.
• Strong sense of layout, typography, color theory, and visual hierarchy.
• Ability to create vector illustrations and comprehensive branding materials.
• Excellent visual storytelling and conceptual thinking.
• Basic knowledge of UI/UX principles is a plus.
• Strong communication skills and ability to manage tight deadlines.

Job Summary

The Digital Tribe Leader will be at the forefront of driving digital innovation and transformation leading a cross-functional team, or "tribe," focused on creating impactful digital solutions that align with our strategic objectives. The role involves fostering collaboration, innovation, and agility within the tribe, and ensuring the delivery of high-quality products and services.

Key Responsibilities

• Leadership & Culture: Lead and manage the digital tribe, ensuring a collaborative and innovative culture. Define the tribe's vision in alignment with PDA’s goals.
• Agile Delivery: Drive the adoption of agile methodologies (Scrum, Kanban, SAFe). Collaborate with Product Owners and Scrum Masters to ensure effective sprint execution and product delivery.
• Product Oversight: Oversee the development of digital products from concept to launch. Foster a culture of continuous improvement and iterative development.
• Performance & Resources: Establish and monitor KPIs to measure tribe effectiveness. Manage and forecast resource allocation and team development.
• Stakeholder Engagement: Engage with senior management and stakeholders to ensure alignment. Stay abreast of digital trends and emerging technologies.

Qualifications & Experience

• Education: Master's degree in Computer Science, Software Engineering, or a related field.
• Experience: Extensive experience in digital product development with a proven track record of delivering successful digital solutions.
• Strong leadership experience managing cross-functional teams in an agile environment.
• Technical background with knowledge of software development practices.
• Experience in large-scale digital transformation initiatives is preferred.

Skills & Competencies

• Excellent understanding of Agile frameworks (Scrum, Kanban, or SAFe).
• Strong strategic thinking and methodical execution.
• Advanced analytical and problem-solving abilities.
• Superior communication and stakeholder influence skills.
• Expertise in resource allocation and team mentorship.
• Passion for digital innovation and emerging technology trends.

Job Summary

The Agile Coach will guide the tribe squads through the implementation and execution of agile methodologies. As an Agile Coach, you will play a key role in our journey towards agility and operational excellence, providing hands-on coaching to multiple teams, promoting a culture of continuous improvement, and helping to drive the successful delivery of innovative digital products.

Key Responsibilities

• Team Mentorship: Coach and mentor multiple scrum teams in adopting Agile/Scrum practices and values. Assess maturity levels and guide teams toward sustainable higher performance.
• Facilitation: Lead agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
• Impediment Removal: Identify and resolve issues that hinder team agility and progress. Foster a safe environment for problem-solving.
• Strategy Alignment: Collaborate with other Agile Coaches and the Digital Tribe Leader to align transformation strategies across the organization.
• Training & Backlog Support: Provide training on agile principles and guide teams in creating clear product backlogs, sprint backlogs, and actionable user stories.
• Stakeholder Liaison: Improve transparency and communication between teams and external stakeholders.

Qualifications & Experience

• Education: Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).
• Experience: 5+ years of experience as an Agile Coach, Scrum Master, or similar agile role.
• Certifications: CSC, CEC, or SAFe Program Consultant (SPC) preferred.
• Proven track record with large-scale agile transformations and software development life cycles.
• Technical background with a solid understanding of web technologies and software development practices.

Skills & Competencies

• Excellent facilitation, coaching, and conflict resolution skills.
• Empathic mentoring and strong interpersonal communication.
• Adaptability and creativity in solving organizational challenges.
• Demonstrated leadership and team-building capabilities.
• Proficiency with Agile software development tools and best practices.

Job Summary

The Scrum Master will be instrumental in guiding our development teams and ensuring the effective implementation of Scrum principles and practices. This role facilitates agile ceremonies, supports team dynamics, and collaborates with stakeholders to drive successful project completions. Additionally, you will act as a coach to other Scrum Masters in the organization, guiding and training them under your tutelage.

Key Responsibilities

• Ceremony Facilitation: Lead daily stand-ups, sprint planning sessions, reviews, and retrospectives, ensuring adherence to Scrum theory and rules.
• Servant Leadership: Act as a leader to the team, removing impediments to progress, guiding self-organization, and protecting the team from outside distractions.
• Team Dynamics: Foster close cooperation, encourage cross-training, and nurture a learning environment conducive to continuous improvement.
• PO Collaboration: Partner with Product Owners to ensure backlogs are groomed, prioritized, and transparent.
• Organizational Impact: Provide support to the Agile Coach and mentor other Scrum Masters within the wider agile transformation initiatives.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, Software Engineering, or related field (Master’s preferred).
• Certification: Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) is required.
• Experience: 5+ years of experience as a Scrum Master for a software development team diligently applying Scrum principles.
• Hands-on experience with Agile techniques: User Stories, TDD, Continuous Integration/Testing, and Pairing.
• Experience working in a scaled agile framework (e.g., SAFe, LeSS).

Skills & Competencies

• Mastery of facilitation, situational awareness, and conflict resolution.
• Deep understanding of iterative and incremental development fundamentals.
• Knowledge of patterns for filling intentional gaps in Scrum (Burndown techniques, handling bugs, etc.).
• Familiarity with other Agile approaches: XP, Kanban, Crystal, FDD.
• Excellent communication, mentoring, and empowerment skills.

Job Summary

The Product Manager will lead the development and strategy for digital products at the PDA. You will be responsible for overseeing the entire product life cycle from concept to launch, aligning product initiatives with business objectives, and working closely with cross-functional teams within the Agile framework.

Key Responsibilities

• Vision & Roadmap: Define the product vision, strategy, and roadmap in alignment with company goals and citizen needs.
• Agile Leadership: Develop and prioritize product backlogs, create user stories, and define clear acceptance criteria. Lead cross-functional teams to deliver high-quality products.
• Market & Data Analysis: Analyze market trends, customer feedback, and competitive insights. Define and track KPIs to make informed, data-driven decisions.
• Stakeholder Management: Serve as the primary liaison between stakeholders and the development team, ensuring alignment on goals and managing project scope and risks.
• User Advocacy: Act as the champion for the end-user, ensuring a seamless user experience (UX) is integrated throughout the development process.

Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Business, Computer Science, Software Engineering, or a related field.
• Experience: 5+ years of proven experience as a Product Manager in a technology-focused company.
• Experience in digital product development, preferably within a government or public-sector context.
• Strong understanding of Agile methodologies and the software development lifecycle.
• Certifications: Agile certifications such as Certified Product Owner (CSPO) are a plus.

Skills & Competencies

• Strong analytical skills and a data-driven mindset.
• Exceptional communication, leadership, and project management skills.
• Ability to think strategically and creatively with high attention to detail.
• Proven ability to work effectively in a fast-paced, dynamic environment.
• Technical background or direct experience in software development.

Job Summary

The Lead Software Architect will lead the Software Architecture across the Tribe and will have expertise in application modernization, cloud-native technologies, and microservices architecture. The ideal candidate will have a strong background in software design and development, with a proven track record of leading architectural frameworks and driving technological innovation.

This role serves as an expert resource for Application Modernization initiatives, updating and transforming legacy systems into modern, efficient, and scalable solutions that align with the organization's digital journey.

Key Responsibilities

• Architectural Design: Lead the design and implementation of scalable, robust software architectures. Design microservices ensuring systems are resilient and maintainable.
• Application Modernization: Spearhead initiatives to transition legacy systems to modern, cloud-based solutions, providing strategies for containerization and serverless computing.
• Technical Leadership: Establish and enforce software architecture standards, best practices, and methodologies. Mentor development teams on design patterns and architectural principles.
• Technology Innovation: Evaluate and adopt leading frameworks and new technologies. Stay abreast of industry trends to incorporate them into the organizational technology strategy.
• Systems Analysis: Conduct risk, reliability, and performance analysis. Work with stakeholders to translate business needs into high-level technical solutions.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience: At least 5 years of experience as a Software Architect with a strong portfolio of successful large-scale technology projects.
• In-depth knowledge of cloud-native technologies, microservices architecture, and legacy system transformation.
• Proven experience with major cloud platforms and containerization (Docker, Kubernetes).
• Certifications: Certified Solutions/Software Architect or cloud-specific architecture certifications.

Skills & Competencies

• Strong programming skills (Java, C#, Python, or similar).
• Expertise in orchestration, DevOps practices, and CI/CD tools.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically while maintaining a focus on technical excellence.
• Experience in Agile/Scrum development methodologies.

Job Summary

The Integration Architect will have a strong background in integration platforms, API management, middleware, and streaming technologies. This role involves leading the development of integration strategies to seamlessly connect disparate systems, applications, and data sources, ensuring efficient and real-time data flow across the organization.

Key Responsibilities

• Architectural Strategy: Architect and implement robust integration solutions using middleware technologies and API management tools.
• API Ecosystem: Design and develop APIs, overseeing API platforms to ensure secure and scalable integration of services.
• Data Streaming: Lead initiatives involving Pub/Sub and streaming platforms (like Kafka) to enhance real-time data processing capabilities.
• Standards & Best Practices: Establish and enforce standards for integration and API development, ensuring high availability and performance.
• Lifecycle Management: Manage the entire project lifecycle, from concept and requirement translation to deployment and troubleshooting of complex B2B and cloud integrations.
• Innovation: Evaluate and recommend cutting-edge integration tools focusing on long-term scalability and organizational growth.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, IT, or a related field.
• Experience: At least 5 years of experience as an Integration Architect.
• Proficiency with leading platforms such as MuleSoft, Apache Kafka, IBM Integration Bus, or Apigee.
• Strong understanding of API protocols: REST, SOAP, and GraphQL.
• Hands-on experience with Pub/Sub systems like RabbitMQ or Kafka.

Skills & Competencies

• Excellent problem-solving, analytical, and communication skills.
• Familiarity with microservices architecture and containerization (Docker, Kubernetes).
• Experience with CI/CD pipelines and DevOps practices.
• Ability to collaborate with cross-functional business and IT stakeholders.
• Relevant certifications in integration technologies or cloud platforms.

Job Summary

The Customer Experience (CX) Expert will lead our efforts in enhancing the overall customer experience at PDA. You will be responsible for guiding the UI/UX team and developing a comprehensive CX framework, incorporating the latest approaches and best practices in customer experience design. This role spearheads the development of CX Guidelines across the organization to ensure every digital interaction is intuitive and impactful.

Key Responsibilities

• CX Framework & Strategy: Lead the implementation of a holistic CX framework aligned with business objectives and customer needs. Champion a culture of continuous improvement and iterative refinement.
• UI/UX Mentorship: Guide the design team in creating intuitive, user-friendly interfaces that enhance engagement and satisfaction.
• Research & Analysis: Conduct in-depth research on customer behaviors and pain points. Analyze feedback and usage data to identify improvement areas and measure initiative effectiveness.
• Mapping & Personas: Develop customer journey maps, personas, and service blueprints to visualize and optimize the end-to-end experience.
• Cross-functional Collaboration: Partner with marketing, product, and customer service teams to ensure a consistent experience across all touchpoints.
• Organizational Advocacy: Facilitate workshops to embed customer-centric thinking and develop organizational CX guidelines.

Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Design, Psychology, Business, or a related field.
• Experience: At least 5 years of experience in customer experience, UI/UX design, or a related leadership role.
• Strong track record in digital transformation projects with a focus on CX.
• Proven experience in leading and mentoring creative/design teams.

Skills & Competencies

• Expertise in journey mapping and prototyping software.
• Strong analytical skills for data-driven decision making.
• Exceptional communication and workshop facilitation abilities.
• Preferable: Certifications in Customer Experience (CCXP) or Design Thinking.
• Deep understanding of modern CX methodologies and innovative design tools.

Job Summary

The QA and Test Automation Expert will enhance our software testing processes and frameworks. The ideal candidate will have a strong background in quality assurance methodologies and a proven track record in developing and implementing test automation strategies. You will guide the organization through increasing levels of test maturity using TMMi or similar models, specifically developing Shift-Left and Shift-Right strategies.

Key Responsibilities

• Strategy & Framework: Lead the development of comprehensive test automation strategies. Design, develop, and maintain automated test scripts and frameworks.
• CI/CD Integration: Collaborate with development teams to integrate automated testing seamlessly into CI/CD pipelines.
• Maturity Models: Guide the organization toward higher test maturity levels, implementing "Shift-Left" (early testing) and "Shift-Right" (testing in production/monitoring) practices.
• Analysis & Reporting: Analyze results, identify trends, and provide detailed recommendations to improve software reliability.
• Mentorship: Mentor QA team members on best practices, tool selection, and advanced automation techniques.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science or Software Engineering (Master’s preferred).
• Experience: 5+ years in software QA with a heavy focus on test automation.
• Proficiency in programming languages like Python, .Net, Java, or C#.
• Hands-on experience with tools like Selenium, Appium, Cypress, or Test Complete.
• Familiarity with TMMi or similar Test Maturity Models.

Skills & Competencies

• Strong analytical skills and extreme attention to detail.
• Deep understanding of Agile/Scrum and DevOps practices.
• Knowledge of performance and security testing is a significant plus.
• Preferred Certifications: ISTQB, CSTE, or equivalent automation certifications.
• Exceptional problem-solving and communication skills.

Job Summary

The DevOps Expert will lead and enhance our Software Development Life Cycle (SDLC) processes. You will play a critical role in advancing our DevOps maturity, integrating DevSecOps practices, and ensuring seamless collaboration between development, operations, and security teams. The goal is to accelerate software delivery while maintaining uncompromising standards of security, quality, and performance.

Key Responsibilities

• SDLC Optimization: Lead the adoption and improvement of DevOps practices, optimizing the SDLC for maximum efficiency and effectiveness.
• DevSecOps Integration: Implement strategies to integrate security early into the development and deployment cycles (Shift-Left security).
• CI/CD & Automation: Build and maintain robust CI/CD pipelines. Oversee the automation of build, test, and deployment processes to ensure reliable releases.
• Monitoring & Reliability: Develop monitoring solutions for proactive issue detection. Lead initiatives to improve system scalability and performance.
• Cultural Leadership: Drive the cultural change towards a DevOps mindset, promoting agility, continuous improvement, and cross-team mentorship.
• Infrastructure as Code: Utilize IaC tools to manage environments consistently and transparently.

Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience: Extensive experience in DevOps, software development, and IT operations with a proven track record in managing CI/CD.
• Technical Stack: Expertise in Python, Bash, or PowerShell. Proficient with Docker, Kubernetes, Terraform, and Ansible.
• Deep understanding of cloud computing platforms and DevSecOps principles.

Skills & Competencies

• Excellent leadership and complex problem-solving abilities.
• Strong knowledge of security best practices in automated environments.
• Experience with Agile methodologies and high-scale SDLC management.
• Certifications: Relevant certifications in DevOps (e.g., AWS/Azure DevOps Engineer, CKA) are highly preferred.
• Ability to document complex processes and create clear organizational guidelines.

Job Summary

The Principal Backend Developer plays a pivotal role in our software development efforts. You will be responsible for architecting robust backend solutions, overseeing middleware integration, and managing high-performance databases. This leadership role involves providing technical mentorship to both senior and junior developers within development squads, ensuring the delivery of scalable and reliable digital services.

Key Responsibilities

• System Architecture: Design and implement scalable, efficient backend systems, ensuring high availability and robustness for national-scale applications.
• Middleware & Integration: Lead the development of middleware solutions to facilitate seamless data exchange and application functionality across the ecosystem.
• Database Management: Oversee database design and optimization for both SQL and NoSQL systems, ensuring data integrity and peak performance.
• Technical Leadership: Establish coding standards, conduct rigorous code reviews, and mentor development squads to foster a culture of engineering excellence.
• Strategic Collaboration: Partner with cross-functional teams to provide technical insights and drive innovation through the implementation of new frameworks.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience: 5+ years of expertise in backend development using Java, C#, and Python.
• Frameworks: Proficient with Java Springboot, Quarkus, and .NET Entity Framework.
• Strong background in database management (SQL & NoSQL) and software design patterns.
• Proven experience in a leadership or mentorship capacity within Agile development teams.

Skills & Competencies

• Exceptional problem-solving and analytical abilities.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Strong understanding of CI/CD pipelines and DevOps practices.
• Excellent communication skills with the ability to inspire technical teams.
• Active participation in developer communities or open-source contributions is a plus.

Job Summary

The Principal Front End Developer is an expert in the latest frameworks and technologies, including micro frontends. You will be responsible for leading front-end development efforts, driving innovation, and providing technical mentorship to senior and junior developers. This role is crucial for building scalable, maintainable, and high-performance frontend systems that provide a seamless citizen experience.

Key Responsibilities

• Frontend Leadership: Lead the development of sophisticated frontend applications using React, Angular, or Vue.js.
• Micro Frontend Architecture: Champion and implement micro frontend patterns to ensure system scalability and independent team deployment.
• Collaboration: Partner with UI/UX designers and backend developers to bridge the gap between visual design and technical implementation.
• Quality & Standards: Lead code reviews, enforce coding standards, and maintain high-quality documentation for architectural decisions.
• Performance Optimization: Troubleshoot complex issues and optimize applications for maximum speed and usability across various devices.
• Mentorship: Facilitate training sessions and workshops to elevate the technical skills of the entire frontend team.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience: 5+ years of deep experience in frontend development with modern JS frameworks.
• Expertise: Proven track record in micro frontend architecture and responsive design.
• Proficiency in HTML5, CSS3, JavaScript/ES6+, and build tools like Webpack or Gulp.
• Experience with state management (Redux, Vuex) and frontend testing frameworks.

Skills & Competencies

• Strong leadership and team mentorship abilities.
• Expertise in version control systems (Git) and CI/CD practices.
• Keen eye for detail and commitment to high-quality user experiences.
• Familiarity with Agile methodologies.
• Active participation in frontend communities or open-source projects is highly valued.

Job Summary

The Principal Mobile Developer will lead our mobile development initiatives, guiding the creation of cutting-edge applications and solutions. This role involves mentoring mobile developers, ensuring technical robustness, and delivering user-friendly offerings. The ideal candidate has extensive experience with both Android and iOS platforms, a strong background in mobile architecture, and a passion for emerging mobile technologies.

Key Responsibilities

• Mobile Leadership: Lead the design and development of advanced applications for iOS and Android, overseeing the entire lifecycle from concept to support.
• Team Mentorship: Mentor a team of mobile developers, fostering a culture of technical excellence, high-quality code, and continuous learning.
• Technical Quality: Ensure the performance, quality, and responsiveness of applications through best practices, code reviews, and automated testing.
• Feature Innovation: Collaborate with cross-functional teams to define and ship new features, staying ahead of mobile technology trends.
• System Integration: Oversee the integration of mobile apps with back-end services and external APIs, while working with UI/UX teams on device-specific interfaces.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science or Software Engineering (Master’s preferred).
• Experience: At least 5 years in mobile development with a strong portfolio of released apps.
• Native Proficiency: Expert-level skills in Swift, Objective-C, Kotlin, and Java.
• Cross-Platform: Experience with frameworks like React Native or Flutter is highly desirable.
• Deep understanding of mobile architecture, scalable development, and the full development lifecycle.

Skills & Competencies

• Excellent leadership, problem-solving, and communication skills.
• Familiarity with cloud message APIs and push notifications.
• Hands-on experience with mobile CI/CD pipelines.
• Strong knowledge of the general mobile landscape, trends, and emerging architectures.
• Ability to prioritize critical fixes and updates in a fast-paced environment.

Job Summary

The Innovation Manager will lead and drive our innovation initiatives, managing the process within the organization from ideation through implementation. This role requires a blend of strategic planning, project management, and excellent leadership skills to foster a culture of continuous innovation and digital advancement.

Key Responsibilities

• Innovation Strategy: Develop and implement an innovation roadmap aligned with PDA’s strategic objectives and emerging market trends.
• Process Management: Lead the end-to-end innovation process, including idea generation, rigorous evaluation, and prioritization of high-impact projects.
• Collaboration & Workshops: Organize brainstorming sessions and innovation workshops. Coordinate cross-functional teams to execute projects effectively.
• Performance Tracking: Establish and monitor metrics and KPIs to measure the effectiveness and ROI of all innovation initiatives.
• External Partnerships: Manage relationships with vendors, research institutions, and external partners to enhance the organization's innovation capacity.
• Cultural Leadership: Cultivate an organizational mindset that embraces change, creativity, and calculated risk-taking.

Qualifications & Experience

• Education: Master’s degree in Business, Engineering, or a related field.
• Experience: At least 5 years of experience in an innovation management role with a proven track record of successful implementations.
• Strong understanding of methodologies like Design Thinking and Lean Startup.
• Experience in managing R&D projects or working in technology-driven environments is preferred.

Skills & Competencies

• Excellent leadership and team management abilities.
• Strong analytical and strategic thinking skills.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders and technical teams.
• Familiarity with project management tools, budget management, and resource allocation.

Job Summary

The Design Thinking Coach will lead our efforts in embedding design thinking methodologies across our organization. You will be responsible for guiding teams through the design thinking process, facilitating high-impact workshops, and coaching individuals to foster a user-centric approach to problem-solving and innovation throughout the PDA.

Key Responsibilities

• Workshop Facilitation: Design and lead training sessions across various departments to enhance problem-solving and innovation skills using human-centered design.
• Project Coaching: Guide teams in applying methodologies to real-world projects, ensuring solutions are desirable, feasible, and viable.
• Empathetic Research: Train teams in advanced research techniques, including user interviews, observational studies, and persona development.
• Process Development: Refine tools and best practices for implementing design thinking. Collaborate with leadership to integrate these practices into the organizational culture.
• Impact Measurement: Track and report on the effectiveness of design thinking initiatives, providing data-driven recommendations for continuous improvement.

Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Design, Psychology, Business, or a related field.
• Experience: At least 5 years of experience as a Design Thinking Consultant, Coach, or Facilitator.
• Proven track record of guiding teams through the full cycle: Empathize, Define, Ideate, Prototype, and Test.
• Strong portfolio of workshop facilitation and organizational training.

Skills & Competencies

• Deep mastery of Design Thinking and Human-Centered Design (HCD) frameworks.
• Excellent interpersonal and coaching skills with high emotional intelligence.
• Strong creative mindset and complex problem-solving abilities.
• Preferred: Certification in Design Thinking (e.g., IDEO, HPI) and a background in UX research.
• Exceptional presentation and storytelling skills.

Job Summary

The AI/ML Engineer designs, develops, and deploys advanced machine learning, LLM, RAG, and speech-to-text (Whisper) solutions that enable national-scale AI capabilities. The role supports the Chief AI Officer and Chief Data Officer in delivering AI-driven insights, prototypes, and production-grade models to enhance national digital platforms and services.

Key Responsibilities

• RAG & LLM Engineering: Design and implement RAG pipelines and vector databases. Train, fine-tune, and evaluate LLMs to support national-scale services and automated decision-making.
• Speech Processing: Develop and deploy Whisper-based speech-to-text models for transcription, analytics, and accessibility features.
• Scalable Pipelines: Build scalable ML pipelines, APIs, and inference services integrated into the PDA’s digital ecosystem (National Job Portal, DPI, etc.).
• Optimization & Monitoring: Conduct model evaluation and monitoring to ensure performance, scalability, and reliability for critical national platforms.
• Responsible AI: Ensure fairness, transparency, privacy, and ethical model deployment in all AI initiatives.
• Strategic Innovation: Stay updated on emerging AI technologies and advise PDA leadership on strategic adoption.

Qualifications & Experience

• Education: Master’s or PhD in AI, Machine Learning, Data Science, or Computer Science.
• Experience: At least 5 years of hands-on experience with LLMs, RAG systems, Whisper, vector databases, and GPU-based ML pipelines.
• Proven track record of deploying production-grade AI models.

Core Skills & Competencies

• Proficiency in Python, PyTorch, and TensorFlow.
• Experience with LLM frameworks (LangChain, LlamaIndex, or equivalent).
• Expertise in vector databases and embeddings-based retrieval.
• Knowledge of MLOps, containerization (Docker), and orchestration (Kubernetes).
• Strong understanding of responsible AI principles and ethical deployment.

Job Summary

The Executive Director Portfolio Management oversees Pakistan’s national portfolio of digital programmes, ensuring alignment with the National Digital Masterplan, strategic prioritization, and disciplined delivery. The role leads portfolio governance, benefits realization, enterprise-wide performance management, and provides transparent reporting to senior leadership and the Commission. This position ensures that national digital investments deliver measurable impact and remain aligned with strategic priorities.

Key Responsibilities

• Portfolio Strategy: Maintain and refine the National Digital Portfolio, including prioritization criteria and decision-making frameworks.
• PMO Governance: Establish and enforce PMO standards, templates, dashboards, and stage-gate review processes across the organization.
• Performance Tracking: Monitor programme delivery, risks, dependencies, budget utilization, and benefits realization across all digital initiatives.
• Executive Reporting: Prepare consolidated performance reports for the Chairman, CSO, COO, and the Commission.
• Stakeholder Coordination: Align with ministries, regulators, donors, and implementation partners to ensure strategic synchronization and remove bottlenecks.
• Leadership: Lead portfolio health reviews and drive corrective actions for underperforming programmes while promoting a culture of disciplined execution.

Qualifications & Experience

• Education: Master’s degree in Project Management, Business Administration, Engineering, or a related field.
• Experience: 15+ years in portfolio management, program management, or large-scale transformation delivery.
• Certifications: PMP, PgMP, MoP, MSP, or equivalent certifications are highly preferred.

Core Skills & Competencies

• Expertise in Portfolio & Program Management at a national scale.
• Deep understanding of PMO Governance and Stage-Gate control mechanisms.
• Strong risk, dependency, and benefits management abilities.
• Advanced analytical decision-making and problem-solving skills.
• Transformation leadership and change management expertise.
• Excellent cross-government coordination and executive communication skills.

Job Summary

The Executive Director Enterprise Architecture serves as the national lead strategist and custodian of Pakistan’s Digital Enterprise Architecture. This role ensures architectural coherence, interoperability, standardization, cybersecurity, and modernization across government systems and Digital Public Infrastructure (DPI). You will provide authoritative guidance to ministries and technology partners to drive a unified, scalable, and future-ready digital ecosystem.

Key Responsibilities

• National Blueprint: Own and evolve the National Digital Enterprise Architecture Blueprint, including reference architectures, principles, and standards.
• Standards Enforcement: Define enterprise-wide standards for applications, data platforms, APIs, cloud adoption, and interoperability.
• Advisory & Compliance: Provide modernization pathways to ministries and public-sector entities, ensuring alignment with national frameworks.
• Governance: Lead the Architecture Review Board (ARB) to assess high-impact systems, technical proposals, and transformation programs.
• Risk Oversight: Maintain oversight of architectural risks, security patterns, and system dependencies across the government's digital landscape.
• Modernization: Drive adoption of cloud-native architectures and shared-services models to reduce technical debt and duplication.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, IT, or Enterprise Architecture.
• Experience: 15+ years of experience in enterprise architecture, technology strategy, or large-scale digital transformation.
• Certifications: TOGAF, Zachman, or equivalent enterprise architecture certification preferred.

Core Skills & Competencies

• Expertise in TOGAF, Zachman, or ArchiMate frameworks.
• Deep knowledge of API-led design, Microservices, and Interoperability.
• Advanced understanding of Cybersecurity & Zero-Trust Architecture patterns.
• Strategic advisory and executive stakeholder management.
• Proven ability in technology governance and setting national standards.
• Experience in cloud strategy and large-scale application modernization.

Job Summary

The Adviser serves as the national lead for strategy, analysis, and high-level policy formulation on Pakistan’s digital economy. This pivotal role provides expert guidance to the Chairman, CSO, and CRO on emerging trends, economic impacts, and national competitiveness. You will shape long-term digital policy direction, ensuring alignment with global best practices and representing the PDA in high-level engagements with international partners like the IMF, World Bank, and OECD.

Key Responsibilities

• National Framework: Develop and implement Pakistan’s National Digital Economy Framework, defining sectoral priorities and policy roadmaps.
• Economic Analysis: Conduct advanced economic modelling, cost-benefit analysis, and regulatory benchmarking across key digital sectors (Fintech, AI, E-commerce).
• Global Representation: Lead dialogues and represent the institution at international forums including the World Bank, WEF, ITU, and OECD.
• Policy Leadership: Produce high-impact policy briefs and national strategies for senior leadership and government stakeholders.
• Ecosystem Coordination: Collaborate with ministries, regulators, and the private sector to ensure coherence in national digital policy initiatives.
• Trend Monitoring: Stay ahead of global tech shifts to inform strategic decision-making and national-level policy vision.

Qualifications & Experience

• Education: PhD or Master’s degree in Economics, Public Policy, Digital Economy, or Technology Policy.
• Experience: Minimum 15 years of experience in digital-economy strategy, economic regulation, or high-level policy advisory.
• Proven track record in national-level policy design and international negotiations.

Core Skills & Competencies

• Advanced quantitative analysis and regulatory impact assessment.
• Deep expertise in the data economy, Fintech, AI, and digital platforms.
• Diplomatic communication and high-level stakeholder management.
• Ability to influence senior leadership with evidence-based, rigorous insights.
• Integrity, impartiality, and a strong public-service orientation.
• Exceptional written and verbal communication skills for executive reporting.

Job Summary

The CTO (Software) provides strategic and technical leadership for all software engineering functions across the organization. You will establish engineering standards, drive architectural excellence, and ensure high-quality, secure, and scalable software delivery across all product verticals. As the technical authority for modern engineering practices, you will partner closely with the CPO to deliver world-class digital products for Pakistan.

Key Responsibilities

• Engineering Excellence: Define and enforce frameworks, coding standards, and DevSecOps maturity (CI/CD, automated testing, secure coding).
• Architectural Oversight: Oversee systems architecture, manage technical debt, and chair the Engineering Governance Board for high-level design decisions.
• SDLC Management: Establish and optimize the full lifecycle, from technical feasibility and solution design to release management and observability.
• Talent Leadership: Mentor and develop principal engineers and architects, fostering a high-performance, metrics-driven engineering culture (DORA, velocity, cycle-time).
• Innovation & Compliance: Evaluate emerging technologies while ensuring strict compliance with cybersecurity, data privacy, and regulatory requirements.

Qualifications & Experience

• Education: Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience: 15+ years of progressive leadership, including 5+ years at enterprise or platform scale.
• Proven track record of leading large teams in cloud-native ecosystems and modern distributed architectures.

Core Skills & Competencies

• Mastery of Enterprise Architecture, Microservices, and Event-Driven design.
• Deep expertise in AWS/Azure/GCP, SRE practices, and high-performance APIs.
• Strategic technology vision and roadmap ownership.
• Strong people leadership, coaching capability, and decision-making under pressure.
• Cross-functional collaboration with Product, Security, and Infrastructure teams.

Job Summary

The Business Analyst bridges business needs and digital solutions, analysing processes, requirements, and data to enable evidence-based decision-making across national digital initiatives. The role supports PDA leadership in strategy, project execution, and policy development, ensuring digital programmes deliver measurable impact and align with the National Digital Masterplan.

Key Responsibilities

• Requirements Engineering: Elicit, document, and analyze requirements from ministries, regulators, and partner organizations, translating them into functional specifications.
• Process Optimization: Conduct process mapping, gap analysis, and business process re-engineering (BPR) to improve service delivery efficiency.
• Strategic Support: Support project prioritization and portfolio alignment. Prepare clear reports, dashboards, and presentations for senior leadership (Chairman, CSO, COO).
• Collaboration: Partner with product, engineering, and data teams to ensure technical solutions fulfill business objectives.
• Performance Monitoring: Analyze KPIs and generate actionable insights to guide leadership in evidence-based decision-making.

Qualifications & Experience

• Education: Bachelor’s or Master’s in Business Administration, Information Systems, Economics, or Data Analytics.
• Experience: 5–10 years of experience as a business analyst, preferably within government or public sector digital transformation projects.
• Proven track record in requirements analysis, workflow modeling, and reporting.
• Knowledge of project management methodologies (Agile, Scrum, Waterfall).

Core Skills & Competencies

• Expertise in Business Process Re-engineering (BPR).
• Proficiency in data visualization tools (Power BI, Tableau, Excel).
• Strong analytical problem-solving and decision-support abilities.
• Excellent stakeholder engagement and cross-functional collaboration.
• Familiarity with governance, security, and data privacy standards.

Job Summary

The Research Analyst conducts rigorous research and analysis to support evidence-based decision-making across Pakistan's national digital initiatives. This role provides critical insights to PDA leadership, enabling data-driven strategy development, comprehensive program evaluation, and high-impact policy recommendations for national digital platforms and services.

Key Responsibilities

• Data-Driven Insights: Conduct qualitative and quantitative research on the digital economy, technology adoption, and national digital programs to generate actionable insights for leadership.
• Strategic Reporting: Prepare research reports, policy briefs, and analytical notes for the Chairman, CSO, and COO to inform strategic direction.
• Program Evaluation: Support impact assessments and performance tracking of digital initiatives to ensure measurable success.
• Trend Monitoring: Stay abreast of global best practices, emerging technologies, and shifts in the AI ecosystem to advise on local implementation.
• Cross-Functional Collaboration: Work closely with product, data, and portfolio teams to ensure research outputs directly inform implementation strategies.
• Integrity & Ethics: Maintain rigorous methodology, ensuring data integrity and strict ethical standards across all research outputs.

Qualifications & Experience

• Education: Bachelor’s or Master’s in Economics, Public Policy, Data Analytics, Social Sciences, or a related field.
• Experience: 2–5 years of experience in research, policy analysis, or data-driven evaluation.
• Proficiency in quantitative and qualitative research methods.
• Familiarity with data analysis and visualization tools such as Python, R, Excel, Power BI, or Tableau.

Core Skills & Competencies

• Advanced report writing and executive presentation skills.
• Strong critical thinking and complex problem-solving abilities.
• Experience in policy analysis and program evaluation frameworks.
• Understanding of global digital economy and technology trends.
• Excellent stakeholder engagement and collaborative skills.

Job Purpose

To lead and oversee the entire procurement lifecycle of the Authority, ensuring that all goods, services, and works, particularly high-tech digital infrastructure and IT services, are acquired transparently, cost effectively, and in full compliance with the Public Procurement Regulatory Authority (PPRA) Rules and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Strategic Sourcing: Develop and implement a robust procurement strategy aligned with the National Digital Masterplan, focusing on long-term partnerships with technology vendors.
• Compliance & Governance: Ensure all procurement activities strictly adhere to PPRA Rules (2004) and any specific regulations issued under the PDA. Implement the e-PADS (Electronic Procurement and Auction System) for all transactions.
• Annual Procurement Planning: Lead the preparation and monitoring of the Authority's Annual Procurement Plan; ensure timely uploading and updates on the PPRA portal.
• Tender Management: Oversee the complete tender lifecycle from pre-procurement planning through bid solicitation, evaluation, and award, ensuring transparency, competitiveness, and compliance with statutory procurement frameworks.
• Contract Negotiation: Lead high-value negotiations with national and international suppliers to secure the best value for money (VFM) while mitigating legal and operational risks.
• Vendor Management: Proactively identify, evaluate, and facilitate the participation of qualified and best-in-class vendors in EoIs, RFPs, and other competitive procurement processes.
• Risk Management: Identify and mitigate risks in the supply chain, including cybersecurity risks associated with hardware/software procurement.

Required Qualifications & Experience

• Education: Master’s degree in Supply Chain Management, Business Administration, Engineering, or a related field.
• Professional certifications like CIPS (Level 5 or 6) or CSCMP are highly preferred.
• Experience: Minimum 10 years of professional experience, with at least 5 years in a senior leadership role.
• Extensive experience in Public Sector Procurement within Pakistan.
• Proven track record in managing ICT/Tech-related procurement (software licensing, hardware, system integration).
• Knowledge: Deep understanding of the PPRA framework, World Bank/international donor procurement guidelines, and the legalities of the Digital Nation Pakistan Act.

Core Competencies

• Integrity: Unwavering commitment to transparency and ethical standards.
• Technical Savvy: Familiarity with ERP systems (SAP/Oracle) and e-procurement platforms.
• Leadership: Ability to lead a multi-disciplinary team of procurement specialists and technical experts.
• Analytical Thinking: Skills in total cost of ownership (TCO) analysis and market trend forecasting.

Job Purpose

The Project Manager is responsible for planning, executing, monitoring, and closing projects under PDA’s mandate, ensuring timely delivery within approved scope, cost, and quality parameters. The role emphasizes structured execution, cross-functional coordination, transparency, and compliance with government rules and approved project governance frameworks.

Key Responsibilities

• Develop and manage project plans, schedules, milestones, and deliverables using standard project management tools.
• Coordinate execution across technical, policy, procurement, and operational teams.
• Monitor scope, timelines, budgets, and resources; manage change requests through approved governance mechanisms.
• Serve as the primary coordination point among internal teams, government stakeholders, vendors, and consultants.
• Identify and manage project risks, issues, and dependencies; support mitigation and escalation as required.
• Support procurement activities including TOR preparation, EoIs/RFP coordination, and vendor performance tracking.
• Ensure compliance with applicable laws, procurement rules, and PDA policies.
• Prepare structured progress reports, dashboards, and briefing notes for management.
• Maintain complete, accurate, and auditable project documentation and support formal project closure.

Tools & Systems

Microsoft Project, Jira or Azure DevOps, MS Excel and PowerPoint, SharePoint or equivalent document management systems, Power BI (basic), Microsoft Teams, and government-aligned procurement and reporting templates.

Required Qualifications

• Bachelor’s degree in Project Management, Engineering, Computer Science, Information Technology, Business Administration, or a related discipline.
• PMP, PRINCE2, or equivalent certification will be an advantage.

Experience

• 5–7 years of relevant project management experience.
• Experience in public sector, IT, digital transformation, or multi-stakeholder programs is preferred.

Required Skills & Competencies

• Strong project planning, tracking, and reporting skills.
• Effective stakeholder coordination and communication.
• High-quality documentation and governance discipline.
• Ability to operate in compliance-driven environments.
• High level of integrity, accountability, and attention to detail.

Job Purpose

The Manager – Digital Public Infrastructure (DPI) will support the planning, implementation, and operational oversight of national digital public infrastructure initiatives. The role focuses on coordination, execution, and governance of DPI platforms to ensure they are interoperable, secure, scalable, and aligned with approved national digital policies and standards.

DPI Program Execution & Coordination

• Support implementation of approved DPI initiatives and roadmaps under PDA’s mandate.
• Coordinate with technical teams, vendors, and government stakeholders to ensure timely delivery of DPI components.
• Track milestones, dependencies, and risks across DPI programs and escalate issues as required.

Platform & Technical Oversight (Non-Hands-On)

• Support review of DPI platform designs, architectures, and implementation plans.
• Ensure DPI systems adhere to agreed principles for interoperability, scalability, resilience, and security.
• Coordinate technical assessments and readiness reviews with internal and external experts.

Interoperability & Standards Adoption

• Support adoption of common standards, APIs, and data-sharing mechanisms across public sector systems.
• Assist in developing and maintaining reference architectures, technical guidelines, and onboarding frameworks for DPI usage.
• Work with stakeholders to resolve integration and interoperability challenges.

Governance, Risk & Compliance

• Support implementation of governance frameworks for DPI platforms, including access, onboarding, and usage controls.
• Monitor compliance with applicable laws, cybersecurity policies, and PDA guidelines.
• Identify operational and implementation risks and support mitigation planning.

Stakeholder Engagement & Coordination

• Act as a coordination focal point with ministries, regulators, provincial governments, and public sector entities.
• Support consultations, working groups, and inter-agency forums related to DPI initiatives.
• Assist in stakeholder communications and change management activities.

Monitoring, Reporting & Documentation

• Track DPI performance indicators, adoption metrics, and implementation progress.
• Prepare reports, dashboards, and briefing notes for senior management and government stakeholders.
• Maintain structured documentation, records, and repositories related to DPI initiatives.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Public Policy, or a related discipline.
• A Master’s degree in a relevant field will be an advantage.

Experience

• 5+ years of relevant experience in digital platforms, e-government programs, IT systems, or digital transformation initiatives.
• Experience supporting multi-stakeholder or cross-government digital programs is preferred.

Required Skills & Competencies

• Working knowledge of Digital Public Infrastructure concepts and shared digital platforms.
• Understanding of system integration, APIs, and interoperability principles.
• Familiarity with cybersecurity, data governance, and compliance requirements.
• Strong coordination, stakeholder management, and communication skills.
• Ability to manage multiple workstreams and deliverables.
• Analytical mindset with strong documentation skills.
• High level of integrity and commitment to public sector values.

Job Summary

The Manager – Digital Governance, Policy & Regulations shall be responsible for the development, implementation, and oversight of national digital governance frameworks, policies, and regulatory instruments under PDA’s mandate. The role ensures coherent, future-ready, and enforceable digital policies that support Pakistan’s digital transformation while safeguarding public interest, data, and national security.

Digital Policy Development

• Lead research, drafting, and revision of national-level digital governance policies, rules, guidelines, and regulations in alignment with PDA’s statutory mandate.
• Support the formulation and periodic update of the National Digital Masterplan and associated policy instruments.
• Conduct policy impact assessments and benchmarking against international best practices.

Regulatory Frameworks & Instruments

• Develop regulatory frameworks covering digital platforms, data governance, interoperability, emerging technologies, and digital public infrastructure.
• Draft notifications, rules, standards, and compliance guidelines for approval by competent authorities.
• Support regulatory clarity for public and private sector stakeholders through guidance notes and explanatory frameworks.

Inter-Government & Stakeholder Coordination

• Coordinate with federal and provincial ministries, regulators, and public sector entities on digital governance and regulatory matters.
• Facilitate consultations with private sector, academia, civil society, and international partners.
• Represent PDA in inter-ministerial committees, working groups, and policy forums related to digital governance.

Governance, Compliance & Oversight

• Support the establishment of governance mechanisms for implementation and enforcement of digital policies and regulations.
• Monitor compliance trends, identify policy gaps, and recommend corrective measures.
• Assist in responding to legal, parliamentary, and audit-related queries on digital governance matters.

Foresight, Research & Emerging Issues

• Track global trends, emerging technologies, and regulatory developments impacting digital governance.
• Prepare policy briefs, concept notes, and advisory papers for senior leadership.
• Anticipate regulatory needs related to new digital models, platforms, and public infrastructure.

Monitoring, Reporting & Documentation

• Develop KPIs and reporting frameworks to measure effectiveness of digital governance policies.
• Prepare progress reports, summaries, and presentations for PDA leadership and government stakeholders.
• Maintain structured documentation and policy repositories.

Required Qualifications

• Bachelor’s degree in Public Policy, Law, Economics, Computer Science, Information Technology, or a related discipline.
• Master’s degree in Public Policy, Technology Policy, Law, or Governance will be an advantage.

Experience

• Minimum 5 years of relevant experience in policy development, regulatory affairs, digital governance, or public sector reform.
• Demonstrated experience working with government institutions, regulators, or policy-driven organizations is highly desirable.

Required Skills & Competencies

• Strong understanding of digital governance, regulatory frameworks, and public policy processes.
• Ability to translate technical and digital concepts into enforceable policy and regulatory instruments.
• Excellent drafting, analytical, and research skills.
• Strong stakeholder coordination and consultation capabilities.
• Understanding of cybersecurity, data protection, and digital compliance principles.
• High level of integrity, discretion, and adherence to public service values.

Terms of Reference (ToR)

Position Title: Principal Digital Systems & AI Advisor

Engagement Type and Duration

Senior Individual Consultant (IC)
Duration: 6 Months

Reporting Line

The Principal Digital Systems & AI Advisor will report to the Chairman and work under the overall guidance of the relevant Federal Ministry and implementing agencies, in close coordination with the Pakistan Digital Authority Team.

Country and Institutional Context

The Government of Pakistan is undertaking a comprehensive digital transformation agenda to strengthen citizen-centric service delivery, improve public sector efficiency, and enable private sector participation through interoperable digital platforms. This includes the development of national-level digital public infrastructure such as citizen and business super apps, national digital identity–enabled services, secure Government-to-Government (G2G) and Government-to-Business (G2B) data exchange platform, and the adoption of Artificial Intelligence (AI) to enhance decision-making and service delivery.

This consultancy, financed under a Pakistan Digital Authority–supported program (and aligned with Pakistan Digital Authority good practices where relevant), seeks to engage a highly senior expert to provide strategic leadership and hands-on technical oversight for the design, implementation, and scaling of these national digital systems.

Objective of the Assignment

The objective of this assignment is to provide senior-level strategic, technical, and operational leadership to support Pakistan’s digital public infrastructure initiatives, with a particular focus on:

• National citizen and business super apps
• Integration and use of national digital identity system
• Secure, interoperable G2G and G2B data exchange layer
• High-impact, production-grade AI use cases within government digital services

Scope of Work and Key Responsibilities

1. Strategic Leadership for National Digital Platforms

• Provide overall technical and strategic leadership for the design and implementation of national-scale digital platforms, including citizen and business super apps.
• Define and validate national reference architectures, interoperability standards, and technology blueprints consistent with international good practice and Pakistan Digital Authority Digital Development guidelines.
• Ensure solutions are scalable, secure, inclusive, and aligned with Pakistan’s digital transformation policies.

2. Super App Design and Implementation

• Lead the technical design and phased rollout of a national super app integrating multiple federal and provincial government services.
• Oversee user-centric design, service orchestration, and platform scalability to support nationwide adoption.
• Guide integration of payments, notifications, identity, and third-party services within the super app ecosystem.

3. National Digital Identity Integration

• Advise on the effective integration of Pakistan’s national digital identity systems into citizen and business services.
• Ensure secure authentication, authorization, and identity federation across platforms.
• Support compliance with data protection, cybersecurity, and privacy requirements consistent with Pakistan Digital Authority standards.

4. G2G and G2B Data Exchange and Interoperability

• Lead the design and operationalization of secure data exchange layers enabling seamless information sharing across federal, provincial, and local government entities.
• Define API standards, data governance frameworks, and interoperability protocols for G2G and G2B use cases.
• Support implementation of integration platforms aligned with Digital Public Infrastructure (DPI) principles.

5. Artificial Intelligence and Advanced Analytics

• Identify, prioritize, and oversee implementation of AI and advanced analytics use cases across public services, operations, and policy domains.
• Provide technical oversight for AI solutions, including machine learning models, automation, and decision-support systems.
• Promote responsible, ethical, transparent, and explainable AI in line with Pakistan Digital Authority and international best practices.

6. Technical Delivery Oversight and Team Leadership

• Provide senior leadership to multidisciplinary development teams, including software engineers, architects, data scientists, and UX specialists.
• Ensure adoption of agile delivery methods, DevOps practices, and robust quality assurance.
• Review and approve key technical deliverables, system designs, and implementation milestones.

7. Stakeholder Engagement and Capacity Building

• Act as a trusted senior advisor to federal and provincial government leadership.
• Coordinate with Pakistan Digital Authority Task Teams, development partners, vendors, and system integrators.
• Support institutional capacity building and structured knowledge transfer to government technical teams.

Key Deliverables

The consultant is expected to deliver, inter alia:

• National digital platforms and super app architecture and implementation roadmap
• Digital identity integration and security guidelines
• G2G and G2B data exchange and interoperability framework
• AI use case portfolio, prioritization framework, and implementation plans
• Periodic technical progress reports and advisory briefs
• Capacity-building and knowledge-transfer documentation

Key Performance Indicators (KPIs)

Performance will be assessed against the following indicative KPIs:

• Approval of national reference architecture and super app blueprint by relevant authorities
• Successful onboarding of priority government services onto the super app platform
• Operationalization of at least one G2G and one G2B data exchange use case
• Delivery of a prioritized and approved AI use case pipeline with at least three use case implemented or piloted
• Timely delivery of agreed milestones and high-quality technical deliverables
• Effective knowledge transfer evidenced by training sessions and documented guidelines

Required Qualifications and Experience

Education

• Advanced degree (Master’s or PhD) in Computer Science, Information Systems, Engineering, Data Science, or a related field; or equivalent professional experience.

Professional Experience (Mandatory)

• Minimum 20+ years of progressively responsible experience in large-scale digital systems, software engineering, and national or enterprise-level technology programs.
• Proven, demonstrable experience is mandatory in all of the following areas:
  • Design and implementation of national or country-scale super applications (citizen and/or business focused).
  • Design, integration, or operation of national digital identity systems embedded within government services.
  • Design and implementation of government data exchange layers / interoperability platforms enabling G2G and G2B services.
  • Successful delivery of complex digital transformation programs in Government-to-Government (G2G) and Government-to-Business (G2B) contexts.
• Demonstrated experience providing senior technical leadership and architectural governance, including review, validation, and approval of enterprise and platform architectures.
• Proven experience working directly with multiple suppliers, system integrators, and vendor delivery squads in large-scale government programs.
• Prior experience leading or delivering large-scale digital transformation initiatives for the public sector, including national or sub-national government programs, is strongly preferred.
• The Consultant will report directly to C-level leadership and work in close coordination with senior national leadership and high-level stakeholders to support country-level digital transformation priorities.

Desirable / Additional Experience

• Hands-on or leadership experience in blockchain and distributed ledger technologies, particularly for identity, data sharing, registries, or trust frameworks.
• Experience with large-scale payment platforms, digital public infrastructure (DPI), or cross-border interoperability initiatives.

Technical Competencies

• Enterprise and government-scale software architecture and solution governance
• Super app ecosystems (mobile and web)
• Digital public infrastructure and interoperability frameworks
• API management, integration platforms, and data exchange layers
• AI/ML systems, data platforms, and automation
• Cloud-native architectures, DevOps, and CI/CD
• Cybersecurity, privacy, data protection, and data governance

Soft Skills

• Exceptional senior leadership and decision-making capabilities
• Strong supplier, contract, and stakeholder management skills
• Ability to operate at both strategic and hands-on architectural levels in complex, multi-vendor environments

Delivery Model and Role Modality

• The Consultant will play a hands-on advisory and delivery oversight role, including direct engagement with supplier delivery squads responsible for the super app, data exchange layer, and related platforms.
• Responsibilities will include architecture review and formal approval, validation of delivery milestones, and assurance of compliance with agreed technical standards and reference architectures.

Level of Effort

Full-time senior advisory engagement, unless otherwise agreed.

Confidentiality, Ethics, and Compliance

The consultant shall comply with all applicable Government of Pakistan regulations and Pakistan Digital Authority policies, including those related to confidentiality, ethics, integrity, data protection, and conflict of interest.

This Terms of Reference is aligned with Pakistan Digital Authority Individual Consultant (IC) guidelines and reflects international good practice, including principles commonly applied by the Pakistan Digital Authority.

Job Summary

The IT & Systems Support Engineer will support the daily operation of PDA’s office IT environment, with a focus on SaaS platforms, user access, security, and system availability. The role ensures staff productivity, secure access to digital tools, and smooth IT operations in a public sector setting.

Key Responsibilities — SaaS and Office IT Support

• Manage user accounts, access rights, and security settings across SaaS platforms such as email, collaboration tools, document management, and internal applications.
• Handle email systems, Microsoft Teams, and related productivity tools, including account creation, permissions, and basic troubleshooting.
• Manage and administer SaaS subscriptions, licenses, renewals, and usage tracking.
• Support office IT needs including desktops, laptops, printers, and standard software used by staff.
• Maintain system availability and resolve common user issues through timely support.
• Assist in managing virtual machines and basic cloud resources used for internal systems.
• Support content and basic technical management of the organization’s website through approved platforms.

Key Responsibilities — Security and Access Control

• Apply and follow IT security policies, SOPs, and access control procedures.
• Manage endpoint security, password policies, and basic security checks on user devices.
• Support compliance with government IT and cybersecurity guidelines.
• Assist in identifying and reporting security risks or unusual system activity.

Key Responsibilities — Coordination and Documentation

• Coordinate with vendors and service providers for SaaS tools, hardware support, and routine maintenance.
• Maintain accurate records of IT assets, licenses, configurations, and access logs.
• Prepare and update IT documentation, SOPs, and user guides.
• Provide on-site and remote IT support during office hours and when required.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related discipline.

Experience

• At least 2 years of relevant experience in IT support, systems support, or SaaS-based office IT environments.
• Fresh graduates with strong internships, practical training, or hands-on experience with SaaS platforms may be considered.

Required Skills & Competencies

• Working knowledge of Windows operating systems and basic familiarity with Linux environments.
• Experience supporting SaaS platforms such as email systems, collaboration tools, document management, and cloud-based applications.
• Understanding of user account management, access control, and role-based permissions.
• Basic knowledge of endpoint security, password policies, and multi-factor authentication.
• Ability to troubleshoot common user issues related to devices, applications, and system access.
• Familiarity with virtual machines or basic cloud resources used for internal systems.
• Good communication, documentation, and coordination skills.
• Willingness to learn, follow SOPs, and work under supervision.
• High level of integrity and respect for data privacy and confidentiality.

Objective of the Assignment

The objective is to engage a global authority on economic development and government strategy to lead the "National Digital Economy Framework." This role requires an expert capable of linking public sector policy with private sector growth, devising agile strategies for nation-scale transformation, and navigating complex geopolitical and economic landscapes.

Scope of Work & Key Responsibilities

• National Economic Strategy: Design and validate the country’s long-term Digital Economy Masterplan, ensuring alignment with global economic trends, trade policies, and investment attraction frameworks.
• Public Sector Transformation: Lead the strategic re-engineering of government operating models, moving beyond "digitization" to "digital transformation" that drives tangible GDP growth.
• Growth & Value Creation: Develop actionable roadmaps that boost value creation across time horizons for citizens, corporates, and international partners, specifically focusing on industrial and consumer product sectors.
• Geostrategy & Trade: Advise the Chairman and Cabinet on "Digital Geostrategy," ensuring Pakistan’s digital infrastructure supports global trade integration and cross-border data economy participation.
• Investment & Policy Alignment: Act as the bridge between international investors (VCs, PE firms, Sovereign Wealth Funds) and national policy, creating a conducive environment for hyper-growth in the tech sector.

Required Qualifications & Experience

Education

• MBA from a top-tier global business school or equivalent advanced degree in Economics/Business.

Professional Experience

• 20+ years of international experience in economic development, growth strategy, and large-scale government transformation.
• Mandatory: Proven track record as a Partner or Strategy Leader in a top-tier global consulting firm, specifically within Government & Public Sector practices.
• Regional Expertise: Extensive experience advising governments on Vision realization and economic diversification.

Key Competencies

• Deep expertise in connecting "Geostrategy" with "Digital Policy."
• Experience advising at the Ministerial/C-Suite level on industrial strategy and foreign direct investment (FDI).
• Proven ability to manage multi-stakeholder ecosystems including government entities, family conglomerates, and international bodies.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the S. No. and position applied for in the subject line, on or before 14 February 2026

Objective of the Assignment

To hire a visionary leader to design, build, and operationalize the "National Digital Experience Studio." This facility will be the engine room for the government's citizen-facing services. We require a leader who understands how to bridge the physical and digital worlds, creating a culture of customer engagement and evidence-based design.

Scope of Work & Key Responsibilities

• Studio Operationalization: Define the operating model, physical layout, and organizational structure of a world-class Digital Design Studio (Agency model within Government).
• Bridging Physical & Digital: Design service ecosystems that seamlessly integrate physical infrastructure (government offices) with digital platforms (Super Apps), ensuring a consistent "phygital" citizen experience.
• Customer Engagement Strategy: Establish the national framework for citizen engagement, utilizing behavioral psychology and data-driven insights to increase adoption of digital services.
• Culture & Capability Building: Recruit and mentor a high-performance team of designers and researchers; instill an "agency culture" of agility, creativity, and profitability/efficiency within a public sector context.
• Service Design Governance: Implement "DesignOps" processes to ensure all government products meet strict usability and engagement standards before release.

Required Qualifications & Experience

Education

• Advanced degree or professional equivalent in Design, Psychology, Marketing, or Business.

Professional Experience

• 20+ years of experience in Customer Experience (CX), Digital Agency Leadership, and Service Design.
• Mandatory: Prior experience as a CEO, Managing Director, or Partner of a leading Digital Design Agency or Studio.
• Specific Expertise: Proven thought leadership in "Customer Engagement," "Behavioral Design," and "Digital Transformation" for large-scale enterprises or public sectors.

Key Competencies

• Experience establishing design teams from scratch in complex environments.
• Strong background in combining data/research with creative design (Evidence-based Design).
• Published author or recognized speaker on customer engagement and digital trends preferred.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the S. No. and position applied for in the subject line, on or before 14 February 2026

Objective of the Assignment

To lead the "Market Architecture" function for the Pakistan Digital Authority. The objective is to move beyond "innovation support" to "capital enablement." The Consultant will architect "Project Unicorn," a strategic initiative to operationalize the capital, financing, and exit infrastructure required to make Pakistan’s digital economy investable. This role bridges the gap between national regulatory policy and global capital markets, designing the institutional pathways that enable Pakistani startups to scale, attract Foreign Direct Investment (FDI), and achieve credible exits.

Scope of Work & Key Responsibilities

• Project Unicorn Architecture: Design and operationalize the legal and economic frameworks for global capital access. Work with the State Bank and SECP to establish credible exit pathways (M&A, Secondaries, IPOs) that reduce FX risk and regulatory friction for international investors.
• Domestic & Fractional Capital Frameworks: Utilize deep expertise in blockchain and DeFi to ideate and design a PDA-secured fractional investment framework. Explore tokenized equity structures that allow ordinary Pakistanis to participate in digital value creation, democratizing access to the asset class.
• International Advisory Board: Establish and convene a high-level International Advisory Board within the first 60 days, comprising global VCs, GCC family offices, and tech operators to improve investor confidence and guide PDA leadership.
• Digital Economic Diplomacy: Act as the primary interface between Pakistan’s digital ecosystem and global investment hubs. Facilitate regulatory harmony between Pakistan and key investment corridors (UAE, GCC, Saudi Arabia, Europe etc.).
• Inclusive Financial Innovation: Align capital access strategies with Financial Inclusion goals, ensuring new investment instruments (e.g., tokenized assets) are accessible and consistent with "Public Interest Innovation" principles.
• Economic Impact Analysis: Translate complex digital economic trends into clear policy inputs for the Chairman and Cabinet, specifically regarding the GDP impact of digital exits, capital retention, and gender-inclusive economic design.

Required Qualifications & Experience

Education

• MSc in Financial Economics or a related discipline from a top-tier international university.
• Specialized certifications in Blockchain Strategy, DeFi, or Digital Assets are required.

Professional Experience

• 10+ years of experience in Digital Economy Strategy, Financial Economics, and Policy Advisory.
• Mandatory: Proven track record of engagement with GCC Regulatory Ecosystems and multilateral institutions.
• Technical Expertise: Extensive experience in Digital Public Infrastructure (DPI), Tokenization, and emerging business models.
• Inclusion Focus: Demonstrated experience in Gender-Inclusive Digital Policy, ensuring underrepresented communities are included in digital economic design.

Key Competencies

• Capital Markets Fluency: Ability to speak the language of both global investors and national regulators.
• Technical Depth: Understanding of blockchain/tokenization not just as technology, but as an economic enabler for fractional investment.
• Strategic Communication: Ability to translate complex economic concepts into decision-relevant insights for C-level leadership.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the S. No. and position applied for in the subject line, on or before 14 February 2026

Objective of the Assignment

To provide C-level product leadership for Pakistan’s portfolio of National Digital Platforms. The consultant will drive the overarching product vision, commercialization strategy, and roadmap execution for critical Digital Public Infrastructure (DPI), ensuring these platforms achieve product-market fit, sustainable growth, and mass adoption comparable to leading private-sector digital ecosystems.

Scope of Work & Key Responsibilities

• National Product Strategy: Define the "North Star" product vision for a unified digital ecosystem, prioritizing high-impact citizen and business services (e.g., Identity, Payments, G2C, G2B) to drive widespread adoption and daily active usage (DAU).
• Commercialization & Sustainability: Develop monetization models and sustainability frameworks for digital public goods, ensuring platforms are financially viable and scalable while maintaining inclusivity and public value.
• Agile Product Delivery: Lead multiple cross-functional product squads (Product, Engineering, Design) using aggressive agile methodologies to accelerate time-to-market for complex national solutions.
• Ecosystem & Platform Integration: Oversee the creation of open ecosystems that allow third-party integrations, managing API partnerships and developer communities to foster private-sector innovation on top of government infrastructure.
• Data-Driven Decision Making: Establish robust product analytics frameworks (OKRs, KPIs) to ruthlessly prioritize features and investments based on user data, engagement metrics, and socio-economic impact.

Required Qualifications & Experience

Education

• Master’s degree in engineering, Business, or a related technical field.

Professional Experience

• 5+ years of product management experience, preferably with international digital products.
• Mandatory: Direct experience leading product strategy for large-scale digital platforms, fintech ecosystems, or telecom digital services in high-growth international markets.
• Track Record: Proven success in launching and scaling B2C or B2B platforms to millions of users, managing complex product lifecycles from zero-to-one and beyond.

Key Competencies

• Expertise at the intersection of Fintech, Telecoms & Large-Scale Digital Services.
• Strong background in "Platform Business Models," "Two-sided Marketplaces," and ecosystem orchestration.
• Experience managing distributed product teams and navigating regulatory or complex stakeholder environments in emerging markets.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the S. No. and position applied for in the subject line, on or before 14 February 2026

Objective of the Assignment

To lead the end-to-end design of digital service ecosystems for government digitization initiatives. This role focuses on designing not only user-facing interfaces, but also the underlying service architecture, workflows, and multi-stakeholder interactions required to deliver coherent, scalable, and user-centered public services.

The role bridges service design, UX, and delivery—translating policy, operational, and organizational complexity into clear, executable digital service models.

Scope of Work & Key Responsibilities

• Service Blueprinting: Map current-state and future-state digital service journeys across multiple government entities and stakeholders, identifying bottlenecks, handoff issues, and pain points in both user experience and service execution.
• Cross-Departmental Orchestration: Facilitate alignment workshops with senior stakeholders across ministries, operators, and delivery partners to structure shared service flows, clarify ownership, and ensure coordinated service delivery.
• Life-Event Centric Design: Restructure government services around citizen life events (e.g., "Birth of a Child," "Starting a Business") rather than departmental silos.
• Omnichannel Strategy: Ensure service continuity across web, mobile, call centers, and physical service centers.

Required Qualifications & Experience

Education

• Master’s degree in UX Design, Service Design, Interaction Design, Product Design, or a related field.

Professional Experience

• 5+ years of experience in Service Design, UX, or Digital Product Design, with exposure to public-sector, government-adjacent, or complex enterprise environments.
• Experience working on large-scale, multi-stakeholder digital platforms or transformation programs.
• Experience collaborating with international teams or regulated industries (e.g., public sector, finance, healthcare) is a strong plus.

Key Competencies

• Strong mastery of service blueprinting, journey mapping, and systems thinking applied to digital platforms and service ecosystems.
• Ability to navigate organizational complexity and influence stakeholders without formal authority.
• Comfortable operating at the intersection of strategy, design, and delivery.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the position applied for in the subject line, on or before 14 February 2026

Objective of the Assignment

To define and enforce the "Pakistan Digital Design System" (PDDS). This consultant will ensure that all digital interfaces produced by the government are world-class, accessible, consistent, and intuitive for a population with varying levels of digital literacy.

Scope of Work & Key Responsibilities

• Design System Leadership: Build and maintain a centralized atomic design system (UI kit, code components, style guides) to be used by all government vendors and agencies.
• Accessibility & Inclusion: Ensure all digital products meet WCAG 2.1 AA/AAA standards, designing specifically for low-literacy users, non-English speakers, and users on low-end devices.
• Usability Testing: Establish a rigorous usability testing lab to validate interfaces with real citizens before rollout.
• Vendor Quality Assurance: Review and audit UI/UX deliverables from external software vendors to ensure compliance with national standards.

Required Qualifications & Experience

Education

• Degree in HCI (Human-Computer Interaction), Graphic Design, or Computer Science.

Professional Experience

• 5+ years in UX/UI Design, with a portfolio demonstrating large-scale design systems.
• Experience leading design for mass-market consumer apps or national portals in developing nations.

Key Competencies

• Expertise in Figma, Prototyping, and Frontend frameworks (React/Vue) from a design perspective.
• Deep understanding of Mobile-First design for emerging markets.

Interested candidates may apply by submitting their CV & Cover Letter to: jobs@pda.gov.pk clearly mentioning the position applied for in the subject line, on or before 14 February 2026

Job Summary

The Manager – Partnerships & Stakeholder Engagement will lead the development, management, and strengthening of strategic partnerships across federal and provincial governments, regulators, private sector entities, academia, development partners, and civil society. The role ensures alignment of multi-stakeholder collaboration with the objectives of the National Digital Masterplan, Digital Public Infrastructure (DPI) initiatives, and national digital governance frameworks. This position plays a critical coordination role in enabling cross-institutional cooperation, structured consultation mechanisms, and effective engagement strategies to accelerate Pakistan’s digital transformation agenda.

Key Responsibilities

                       
• Strategic Partnership Development: Identify, develop, and manage strategic partnerships with government institutions, private sector technology firms, academia, multilateral agencies, and development partners. Align partnership initiatives with national digital priorities, including DPI, digital governance, AI adoption, and digital economy development. Support formalization of partnerships through MoUs, collaboration frameworks, and joint implementation plans in coordination with Legal and relevant directorates.
                       
• Government & Inter-Agency Coordination: Act as a focal coordination point between PDA and federal/provincial ministries, regulators, and public sector entities. Facilitate structured working groups, task forces, and inter-ministerial forums for digital initiatives. Support alignment of stakeholder priorities with national reference architectures, policy frameworks, and implementation roadmaps.
                       
• Private Sector & Ecosystem Engagement: Engage technology companies, startups, fintechs, industry associations, and ecosystem enablers to promote innovation and participation in national digital platforms. Support vendor ecosystem development, consultations, and feedback loops for DPI and digital services. Identify opportunities for public-private collaboration and co-creation models.
                       
• Development Partner & International Coordination: Coordinate engagement with multilateral institutions, donor agencies, and international digital governance bodies. Support preparation of briefing notes, concept papers, and collaboration proposals. Ensure alignment of external technical assistance with PDA’s strategic objectives.
                       
• Consultation & Communication Frameworks: Design and implement stakeholder consultation frameworks for digital policy, DPI, and regulatory initiatives. Conduct structured consultations, workshops, roundtables, and stakeholder dialogues. Document consultation outcomes and translate insights into actionable recommendations.
                       
• Stakeholder Mapping & Relationship Management: Develop and maintain a comprehensive stakeholder registry and engagement strategy. Track stakeholder interests, dependencies, risks, and collaboration opportunities. Proactively manage sensitive stakeholder relationships requiring diplomatic handling.
                       
• Monitoring & Reporting: Track partnership performance indicators and collaboration milestones. Prepare engagement dashboards, progress reports, and executive briefs for senior leadership. Maintain structured documentation of partnership agreements, commitments, and follow-ups.
                   

Qualifications & Experience

                       
• Education: Bachelor’s degree in Public Policy, Business Administration, International Relations, Economics, Law, Technology Management, or related field. Master’s degree in Public Policy, Governance, Business Administration, or a related discipline will be an advantage.
                       
• Experience: Minimum 5–8 years of relevant experience in stakeholder engagement, partnerships, public sector coordination, digital transformation programs, or policy implementation. Demonstrated experience working with government institutions, regulators, private sector entities, or development partners. Experience in digital governance, digital economy initiatives, DPI programs, or regulatory environments is preferred.
                   

Skills & Competencies

                       
• Strong stakeholder diplomacy and negotiation skills
                       
• Ability to build trust across public and private sector ecosystems
                       
• Understanding of digital governance, DPI, interoperability, and policy frameworks
                       
• Excellent communication, presentation, and documentation skills
                       
• Strategic thinking with strong coordination capability
                       
• Ability to manage multi-stakeholder environments and competing priorities
                       
• High level of integrity, discretion, and public service orientation
                   

Job Summary

The Citizen Journey Analyst supports the design, analysis, and continuous improvement of end-to-end digital citizen journeys under the Life Experience Framework of the Pakistan Digital Authority. The role focuses on mapping cross-ministerial service journeys, identifying friction points, analyzing user insights, and enabling evidence-based improvements in collaboration with Product, Data, DPI, and Governance teams. The position contributes to citizen-centric digital transformation by ensuring that national digital services are intuitive, inclusive, efficient, and aligned with approved policies and standards.

Key Responsibilities

                       
• Citizen Journey Mapping & Service Analysis: Map end-to-end citizen journeys across ministries, departments, and digital platforms. Develop journey maps, service blueprints, personas, and experience flows. Identify pain points, redundancies, delays, and process gaps across service touchpoints. Recommend structured interventions to improve usability, accessibility, and efficiency. Support alignment of journeys with approved Life Experience domains and service design standards.
                       
• Data & Experience Insights: Analyze qualitative and quantitative data related to service usage, adoption, complaints, and user satisfaction. Monitor journey-level performance indicators and identify trends requiring improvement. Support development and maintenance of citizen experience dashboards and reporting tools. Translate insights into actionable recommendations for product and policy teams.
                       
• Cross-Functional Collaboration: Work closely with Product Managers, Business Analysts, Service Designers, and Data teams to integrate journey insights into product backlogs and process improvements. Coordinate with ministries and implementing agencies to validate assumptions and operational constraints. Participate in stakeholder workshops and journey discovery sessions.
                       
• User Research Support: Assist in conducting user interviews, surveys, usability testing, and field research. Synthesize research findings into structured reports and presentations. Ensure inclusion considerations such as accessibility, gender inclusion, and low digital literacy are reflected in journey analysis.
                       
• Documentation & Reporting: Prepare journey analysis reports, summaries, and briefing notes for senior management. Maintain structured documentation and repositories of mapped journeys and research outputs. Support periodic reporting on citizen experience outcomes.
                   

Qualifications & Experience

                       
• Education: Bachelor’s degree in Service Design, Public Policy, Business Administration, Psychology, Human-Computer Interaction, Data Analytics, Social Sciences, or a related discipline. A Master’s degree in a relevant field will be an advantage.
                       
• Experience: Relevant professional experience in service design, customer experience, business analysis, digital transformation, or public service reform. Experience mapping cross-departmental service journeys and working in multi-stakeholder environments is preferred. Experience in government, digital public services, or policy-driven organizations will be considered an advantage.
                   

Skills & Competencies

                       
• Strong understanding of human-centred design and service design principles.
                       
• Ability to map processes and analyze complex service delivery workflows.
                       
• Analytical mindset with ability to interpret user data and service metrics.
                       
• Familiarity with dashboards and reporting tools.
                       
• Strong documentation and report-writing capability.
                       
• Effective stakeholder coordination and communication skills.
                       
• Understanding of digital governance and public sector operational structures.
                       
• High level of integrity and commitment to public service values.
                   

Purpose

The Head of the National Digital Innovation Lab (Education) shall serve as a sector expert in Education and lead the design, development, and implementation of sector-specific digital transformation strategy in alignment with the overall National Digital Vision and Goals.

Key Responsibilities

                       
• Lead the establishment and operationalization of the National Digital Innovation Lab for Education as an innovation and center of excellence.
                       
• Provide subject matter expertise and sector leadership to guide digital strategy for education systems, digital product development, and innovation priorities.
                       
• Develop and implement education-sector digital strategies, innovations, and product roadmaps aligned with national digital vision and goals.
                       
• Oversee the design, development, testing, and deployment of EdTech platforms, learning systems, and AI/data-driven education solutions.
                       
• Identify opportunities for applying emerging technologies, including artificial intelligence and data analytics, to education access, quality, governance, and outcomes.
                       
• Coordinate with relevant ministries, departments, regulators, and stakeholders in the education ecosystem. Ensure interoperability with national Digital Public Infrastructure (DPI) standards and frameworks.
                       
• Lead and manage multidisciplinary teams assigned to the Lab. Monitor project progress, risks, and outcomes, and report to PDA management.
                       
• Contribute to policy notes, concept papers, and reform initiatives related to education. Ensure compliance with applicable laws, data governance, and information security requirements.
                   

Qualifications & Experience

                       
• Education: Minimum Bachelor’s degree in Education, Social Sciences, Technology, or a related discipline. A Master’s degree in a relevant field shall be preferred.
                       
• Experience: Minimum 15 years of professional experience, including demonstrated expertise in education systems or education reform. Proven experience in digital education initiatives, EdTech platforms, or technology-enabled education programs. Prior exposure to government, public sector institutions, regulators, or large-scale programs preferred. Proven experience of building, developing, and leading high-performing teams (minimum size of 15 team members).
                   

Key Competencies

                       
• Deep education sector knowledge
                       
• Digital innovation and product leadership
                       
• Strategic planning and execution
                       
• Stakeholder management
                       
• Data-driven decision-making
                       
• Leadership and team management
                       
• Effective communication and advisory skills
                   

Purpose of the Position

The Head of the National Master Plan shall serve as a sector expert in national digital planning and transformation and lead the design, development, and implementation of cross-sector digital transformation strategies aligned with the National Digital Vision and Goals.

Key Responsibilities

                       
• Lead the establishment and operationalization of the National Digital Innovation Lab for the National Digital Master Plan as a center of excellence.
                       
• Provide subject matter expertise to guide national digital strategy, flagship initiatives, and transformation programs. Develop and implement cross-sector digital strategies, frameworks, and roadmaps aligned with national priorities.
                       
• Oversee the design and deployment of national-scale digital platforms, dashboards, and AI/data-driven planning tools. Identify opportunities for emerging technologies to support national planning, monitoring, and governance.
                       
• Coordinate with ministries, provinces, regulators, and national stakeholders. Ensure interoperability with national Digital Public Infrastructure (DPI).
                       
• Lead and manage multidisciplinary teams. Monitor progress, risks, and outcomes of national digital initiatives.
                       
• Contribute to policy notes, concept papers, and reform initiatives related to national digital planning. Ensure compliance with laws, data governance, and information security requirements.
                   

Qualifications & Experience

Qualifications, Experience, and Competencies follow the standard Executive Director profile with relevance to national digital planning.

Purpose of the Position

The Head of the National Digital Innovation Lab (Real Estate & Urban Tech) shall serve as a sector expert in real estate, land administration, housing, and urban systems and lead sector-specific digital transformation initiatives.

Key Responsibilities

                       
• Establish and operationalize the National Digital Innovation Lab for Real Estate & Urban Technology.
                       
• Provide leadership on digital land records, urban platforms, smart city solutions, and property ecosystems. Develop and implement urban and real estate digital strategies aligned with national goals.
                       
• Oversee digital platforms related to land, zoning, housing, planning, and urban services. Apply AI and data analytics to urban planning, land governance, and real estate transparency.
                       
• Coordinate with ministries, development authorities, regulators, and municipal bodies. Ensure interoperability with national DPI.
                       
• Lead and manage multidisciplinary teams. Monitor progress and outcomes.
                       
• Contribute to policy notes and reform initiatives related to urban governance and real estate digitization. Ensure legal, data governance, and security compliance.
                   

Purpose of the Position

The Head of the National Digital Innovation Lab (Industries & SMEs) shall serve as a sector expert in industrial development and SME ecosystems and lead digital transformation initiatives for industry and enterprise growth.

Key Responsibilities

                       
• Establish and operationalize the National Digital Innovation Lab for Industries & SMEs.
                       
• Guide digital strategy for industrial digitization, SME enablement, and enterprise platforms. Develop sector-specific digital strategies and product roadmaps.
                       
• Oversee development of industry platforms, SME portals, and AI/data-driven solutions. Identify emerging technologies to support productivity, competitiveness, and formalization.
                       
• Coordinate with ministries, regulators, chambers, and industry stakeholders. Ensure DPI interoperability.
                       
• Lead multidisciplinary teams. Monitor project outcomes.
                       
• Contribute to policy notes and reforms related to industrial and SME development. Ensure compliance with applicable laws and data governance standards.
                   

Purpose of the Position

The Head of the National Digital Innovation Lab (Law & Justice) shall serve as a sector expert in legal and justice systems and lead digital transformation initiatives to modernize justice delivery.

Key Responsibilities

                       
• Establish and operationalize the National Digital Innovation Lab for Law & Justice.
                       
• Guide digital strategy for courts, legal services, justice administration, and dispute resolution. Develop and implement justice-sector digital strategies.
                       
• Oversee platforms related to case management, legal records, and AI-assisted justice tools. Apply emerging technologies to improve access to justice, transparency, and efficiency.
                       
• Coordinate with judiciary, ministries, regulators, and justice institutions. Ensure DPI interoperability.
                       
• Lead multidisciplinary teams. Monitor risks and outcomes.
                       
• Contribute to policy notes and justice reform initiatives. Ensure strict compliance with laws, data protection, and information security.
                   

Purpose of the Position

The Head of the National Digital Innovation Lab (Agriculture & Food) shall serve as a sector expert in agriculture, food systems, and agribusiness and lead sector-specific digital transformation.

Key Responsibilities

                       
• Establish and operationalize the National Digital Innovation Lab for Agriculture & Food.
                       
• Guide digital strategy for farmers, supply chains, food security, and agri-markets. Develop sector-specific digital strategies and product roadmaps.
                       
• Oversee platforms for agriculture data, advisory services, and AI-driven decision support. Identify emerging technologies to address productivity, climate resilience, and food systems.
                       
• Coordinate with ministries, regulators, research bodies, and stakeholders. Ensure DPI interoperability.
                       
• Lead multidisciplinary teams. Monitor outcomes and impact.
                       
• Contribute to agriculture and food policy reforms. Ensure compliance with laws, data governance, and security requirements.
                   

Purpose of the Position

The Head of the National Digital Innovation Lab (Health) shall serve as a sector expert in health systems and public health and lead digital transformation initiatives in alignment with national health priorities.

Key Responsibilities

                       
• Establish and operationalize the National Digital Innovation Lab for Health.
                       
• Provide leadership on digital health strategy, health information systems, and innovation priorities. Develop and implement health-sector digital strategies and product roadmaps.
                       
• Oversee digital platforms for health records, service delivery, and AI/data-driven health solutions. Apply emerging technologies to improve health access, quality, and system efficiency.
                       
• Coordinate with ministries, regulators, hospitals, and health stakeholders. Ensure DPI interoperability.
                       
• Lead multidisciplinary teams. Monitor project outcomes and risks.
                       
• Contribute to health policy notes and reform initiatives. Ensure compliance with health laws, data protection, and information security requirements.
                   

Purpose of the Position

The Finance Manager shall be responsible for managing the Authority’s financial planning, budgeting, accounting, and financial controls to ensure effective utilization of public funds, compliance with applicable laws and regulations, and alignment with the Authority’s strategic objectives.

Key Responsibilities

                       
• Lead preparation, execution, and monitoring of the Authority’s annual budget, including development and operational expenditures.
                       
• Manage financial planning, forecasting, and cash flow management to support organizational priorities.
                       
• Oversee accounting operations, including general ledger, payables, receivables, payroll coordination, and financial closures. Ensure compliance with applicable financial rules, government regulations, donor requirements, and audit standards.
                       
• Prepare and present monthly, quarterly, and annual financial reports for senior management and governing bodies. Coordinate with internal and external auditors, regulators, and oversight bodies, and ensure timely resolution of audit observations.
                       
• Establish and enforce financial controls, policies, and procedures to ensure transparency and accountability. Support procurement processes by providing financial vetting, budget availability, and payment oversight.
                       
• Monitor contracts, grants, and consultant payments to ensure financial compliance and value for money. Advise management on financial risks, cost optimization, and resource allocation.
                       
• Supervise and develop finance team members and support capacity building within the function. Ensure accurate financial record-keeping and compliance with tax, withholding, and statutory obligations.
                   

Qualifications & Experience

                       
• Education: Minimum Bachelor’s degree in Finance, Accounting, Economics, Commerce, or a related discipline. A professional qualification such as CA, ACCA, CMA, CPA, or equivalent shall be preferred. A Master’s degree in Finance or a related field shall be an added advantage.
                       
• Experience: Minimum 8–10 years of progressively responsible experience in finance, accounting, or financial management. Proven experience in budgeting, financial reporting, and financial controls, preferably within the public sector, autonomous bodies, or donor-funded programs. Experience in dealing with audits, regulators, and government financial rules shall be preferred. Prior experience in managing and leading finance teams.
                   

Key Competencies

                       
• Financial planning and analysis
                       
• Budgeting and financial controls
                       
• Knowledge of public sector financial rules and compliance
                       
• Risk management and internal controls
                       
• Analytical and problem-solving skills
                       
• Attention to detail and accuracy
                       
• Leadership and team management
                       
• Strong communication and reporting skills
                   

Purpose of the Position

The Procurement Associate shall support the procurement function by facilitating transparent, timely, and compliant procurement of goods, services, and consultancy engagements in accordance with applicable procurement rules, organizational policies, and operational requirements.

Key Responsibilities

                       
• Support end-to-end procurement processes, including requisitions, RFQs/RFPs, bid documentation, evaluations, and purchase orders. Assist in preparing procurement plans, cost estimates, and timelines in coordination with user departments.
                       
• Ensure procurement activities comply with applicable procurement rules, internal policies, and approval workflows. Maintain procurement records, files, and documentation for audit and compliance purposes.
                       
• Support evaluation committees by coordinating meetings, documentation, and communications with bidders. Liaise with vendors and suppliers for quotations, clarifications, delivery schedules, and issue resolution.
                       
• Assist in contract drafting, issuance, and tracking in coordination with legal and finance teams. Track procurement status and follow up on deliveries, invoices, and payments.
                       
• Support vendor onboarding and maintain an updated vendor database. Assist in responding to audit queries and ensuring closure of procurement-related observations. Contribute to continuous improvement of procurement processes and documentation.
                   

Qualifications & Experience

                       
• Education: Minimum Bachelor’s degree in Business Administration, Supply Chain Management, Public Administration, Economics, or a related discipline. Certification or coursework in procurement, supply chain, or public procurement shall be an added advantage.
                       
• Experience: Minimum 2–4 years of relevant experience in procurement, supply chain, or administrative support roles. Familiarity with public sector or donor-funded procurement processes shall be preferred. Experience in handling RFQs/RFPs, vendor coordination, and procurement documentation.
                   

Key Competencies

                       
• Knowledge of procurement processes and documentation
                       
• Attention to detail and compliance orientation
                       
• Organizational and coordination skills
                       
• Vendor and stakeholder management
                       
• Time management and follow-up
                       
• Basic financial and commercial understanding
                       
• Written and verbal communication skills
                   

Purpose of the Position

The Procurement Manager shall be responsible for planning, managing, and overseeing all procurement activities of the Authority to ensure transparent, efficient, and compliant acquisition of goods, services, and consultancy engagements in accordance with applicable procurement rules and organizational policies.

Key Responsibilities

                       
• Lead and manage end-to-end procurement operations, including planning, sourcing, bidding, evaluation, contract award, and post-award management. Develop and implement annual procurement plans aligned with approved budgets and organizational priorities.
                       
• Ensure full compliance with applicable procurement rules, PPRA regulations, internal policies, and approval authorities. Prepare and review RFQs, RFPs, bid documents, evaluation reports, and contract award recommendations.
                       
• Chair or support procurement and evaluation committees and ensure proper documentation of proceedings. Oversee vendor management, including prequalification, performance monitoring, and dispute resolution.
                       
• Coordinate closely with finance, legal, and technical teams to ensure procurement integrity and value for money. Monitor contract execution, variations, and renewals, and ensure timely delivery of goods and services.
                       
• Establish and strengthen procurement controls, SOPs, and record-keeping systems for audit readiness. Manage responses to internal and external audit observations related to procurement.
                       
• Provide advisory support to management on procurement risks, market trends, and cost optimization. Lead, supervise, and build capacity of the procurement team.
                   

Qualifications & Experience

                       
• Education: Minimum Bachelor’s degree in Business Administration, Supply Chain Management, Public Administration, Engineering, Law, or a related discipline. A Master’s degree or professional certification in Procurement / Supply Chain (e.g., CIPS) shall be preferred.
                       
• Experience: Minimum 8–10 years of progressively responsible experience in procurement or contract management. Proven experience managing public sector, autonomous body, or donor-funded procurements. Strong hands-on experience with PPRA rules, competitive bidding processes, and contract administration. Prior experience in leading procurement teams and handling high-value or complex procurements.
                   

Key Competencies

                       
• Public sector procurement expertise
                       
• Procurement planning and contract management
                       
• Knowledge of PPRA rules and compliance frameworks
                       
• Vendor and stakeholder management
                       
• Risk management and internal controls
                       
• Leadership and team development
                       
• Strong analytical, negotiation, and communication skills
                   

Objective of the Assignment

To lead the strategic transition of Pakistan’s public sector by architecting a world-class GovTech innovation ecosystem. The Consultant will serve as the Chief Strategist for Digital Innovation, moving the Pakistan Digital Authority (PDA) beyond basic digitization to "digital leapfrogging". The objective is to design the strategic frameworks and partnership models that allow Digital Public Infrastructure (DPI) to serve as an open platform for private sector innovation, fundamentally reinventing how the state delivers value to its citizens and the broader economy.

Scope of Work & Key Responsibilities

                       
• National GovTech Strategy Formulation: Formulate and execute the overarching GovTech strategy, shifting the government's approach from "building IT systems" to "orchestrating an innovation ecosystem". Define the pathways for the state to act as a platform for digital service delivery.
                       
• Open Innovation & DPI Leverage: Strategize the rollout of Digital Public Goods (DPGs) and open APIs. Design the frameworks that allow local startups, fintechs, and innovators to build products on top of national infrastructure (e.g., identity, payments), accelerating market-driven innovation.
                       
• Regulatory Sandboxing & Agile Governance: Architect "innovation-friendly" policy environments, including regulatory sandboxes for emerging technologies (e.g., AI in public services, GovTech ventures, blockchain registries), allowing the government to test and scale disruptive solutions safely.
                       
• Strategic Ecosystem Partnerships: Bridge the gap between the public sector, academia, global tech hubs, and the venture capital ecosystem. Foster strategic Public-Private Partnerships (SPPPs) to co-create digital solutions for complex national challenges (e.g., climate tech, ed-tech, smart cities).
                       
• Innovative Financing & Blended Capital: Move beyond traditional public procurement by designing innovative financing models (e.g., blended finance, impact investing, GovTech venture funds) in collaboration with Multilateral Development Banks (MDBs) to sustainably fund national innovation initiatives.
                       
• Strategic Foresight & Horizon Scanning: Institutionalize strategic foresight within the PDA. Continuously analyze global technological shifts and advise the Chairman and Cabinet on opportunities to leapfrog legacy infrastructure and adopt next-generation operating models.
                   

Qualifications & Experience

                       
• Education: Bachelor’s degree in Economics, Public Policy, or Engineering from a top-tier international university is required. Master’s degree or PhD in Innovation, Lean Management, 4IR and Technology and/or related discipline preferred.
                       
• Experience: 15+ years of global experience in digital strategy, Emerging Tech innovation, and national-level digital transformation. Extensive experience serving as a Senior Specialist, Strategist, or Advisor within a top-tier global institution, government entities, public sector organizations, or large-scale national programs on digital strategy portfolios, innovation ecosystems, and GovTech strategy development. Proven success in designing national innovation strategies or ecosystem-building programs in emerging markets (MENA, South Asia, or Sub-Saharan Africa) that successfully leveraged DPGs and DPI.
                   

Key Competencies

                       
• Systems Thinking & Innovation: Deep understanding of how to catalyze "Whole-of-Government" innovation rather than isolated technological upgrades.
                       
• Ecosystem Orchestration: Mastery in aligning disparate stakeholders—from global donors to local startup founders—behind a unified innovation agenda.
                       
• Strategic Economics: Ability to link technological innovation directly to macroeconomic outcomes (job creation, FDI attraction, economic complexity).
                   

Objective of the Assignment

To lead the inception and blueprinting phase for the Pakistan Nationwide Data Management Framework (PDMF). The Consultant will architect a "single playbook" for how the government governs, protects, and shares data as a national asset. Crucially, this role will embed global best practices in Data Privacy and AI Governance into the foundation of Pakistan’s data exchange layers, intelligently adapting leading regional models (such as the Saudi NDMO framework) to Pakistan's federal structure.

Scope of Work & Key Responsibilities

                       
• Framework Architecture & NDMO Adaptation: Design the PDMF structure, adapting the 15-domain NDMO reference model to Pakistan’s context. Determine which domains must be centrally governed by PDA (e.g., privacy guardrails, classification schema) versus those federated to provincial departments.
                       
• Privacy & AI Governance Integration: Embed zero-trust principles, privacy-by-design, and responsible AI governance into the national data strategy. Ensure the framework aligns with global standards (e.g., NIST Privacy Framework) and evolving national data protection laws to foster citizen trust.
                       
• Target Operating Model (TOM): Define the national and departmental governance blueprints—including councils, decision rights, and accountability structures (Data Owners, Custodians, Stewards)—without creating a redundant statutory agency.
                       
• Maturity Model & Minimum Baseline: Establish a tiered maturity model and a short, realistic list of minimum requirements (artefacts, registers, controls) that every government entity must meet to participate in the National Data Exchange safely.
                       
• Adoption Roadmap & Assurance: Deliver a sequenced 18–24 month roadmap that maps dependencies, prioritizes high-impact use cases for data-driven decision-making, and outlines a lightweight assurance mechanism (self-attestation combined with sampling).
                   

Qualifications & Experience

                       
• Education: Master’s degree in Business, Finance, or a related discipline from a top-tier international university. Bachelor's degree in Economics or equivalent. Mandatory Certifications: Top-tier global accreditations in Information Privacy and AI Governance (e.g., FIP, CIPP/E, CIPP/US, CIPM, AIGP).
                       
• Experience: 15+ years of global experience directing complex digital transformation, data privacy, and compliance programs. Proven track record advising Governmental and Regulatory Authorities in the GCC (e.g., Saudi Arabia, UAE/DIFC) on national data frameworks, privacy laws, and responsible AI. Experience holding C-level or Global Practice Lead positions (e.g., Chief Privacy Officer, Global Lead for Responsible AI) at leading multinational technology or consulting firms. Demonstrable history of contributing to global data and AI standards, such as leading or participating in NIST working groups or IAPP global boards.
                   

Key Competencies

                       
• Published thought leadership (e.g., author of books or recognized whitepapers) on Data Privacy, Governance, and Operations.
                       
• Deep expertise in operationalizing NDMO-style frameworks and bridging the gap between legal privacy requirements and technical data architecture.
                   

Objective of the Assignment

To lead the enterprise-wide strategic alignment and digital operating model transformation for the Government of Pakistan. Drawing upon global best practices from top-tier strategy consulting, the Consultant will redefine the structural, operational, and governance frameworks of the public sector’s digital transition. The primary objective is to ensure that all national digital investments are driven by a cohesive, nation-wide strategy rather than isolated departmental initiatives, optimizing resource allocation and driving measurable socio-economic value.

Scope of Work & Key Responsibilities

                       
• Digital Operating Model (DOM) Design: Architect and implement a target digital operating model for the Pakistan Digital Authority (PDA) and key federal ministries. Define the organizational structures, agile workflows, and capabilities required to execute the National Digital Masterplan.
                       
• Strategic Portfolio Management: Act as a strategic advisor to the Vice Chairperson and the Chief Strategy Officer (CSO). Develop frameworks for portfolio prioritization, ensuring that capital and resources are allocated to digital initiatives with the highest strategic alignment and ROI.
                       
• Cross-Government Orchestration: Design the governance and integration mechanisms necessary to align disparate ministries, provincial IT boards, and regulatory bodies behind a unified digital strategy, breaking down deeply entrenched operational silos.
                       
• Value Creation & Impact Tracking: Establish rigorous performance management and value-realization frameworks (OKRs, KPIs) at the national level to track the actual GDP and efficiency impacts of digital transformation programs.
                       
• Future-Readiness & Innovation Strategy: Develop the strategic roadmap for integrating emerging technologies (e.g., Spatial Computing, AI, Web3) into the government's operational backbone, ensuring the state’s digital architecture is resilient and future-proof.
                   

Qualifications & Experience

                       
• Education: MBA from a top-tier global business school or equivalent advanced degree in Strategy, Economics, or Public Administration.
                       
• Experience: 15+ years of international experience in Corporate Strategy, Operating Model Design, and large-scale transformation. Current or recent experience at the Director or Partner level within the Strategy/Advisory practice of a "Big 4" or top-tier strategy consulting firm, specifically leading engagements for public sector entities or complex enterprises. Extensive experience in the MENA/GCC region, advising sovereign entities on Vision-aligned national transformations, mega-projects, and institutional restructuring.
                   

Key Competencies

                       
• Enterprise Architecture: Proven ability to translate high-level national mandates into actionable operational blueprints.
                       
• Change Management: Expertise in navigating complex bureaucratic environments and driving organizational change without formal executive authority.
                       
• Strategic Clarity: Strong ability to cut through operational noise, avoid the "paradox of choice" in technology investments, and maintain rigorous focus on strategic priorities.
                   

Objective of the Assignment

To provide rigorous analytical, research, and execution support for the Pakistan Digital Authority (PDA). Functioning as the "analytical engine" of the Strategy Function, the Consultant will support senior leadership and Principal Consultants by transforming complex data into actionable insights, building robust financial/economic models, and developing high-impact executive presentations to drive the National Digital Masterplan.

Scope of Work & Key Responsibilities

                       
• Quantitative & Qualitative Analysis: Conduct deep-dive market research, global benchmarking, and economic analysis. Build robust financial models to project the ROI, cost-benefit, and GDP impact of national digital initiatives (e.g., Digital Economy, DPI, GovTech).
                       
• Executive Communication & Synthesis: Develop "client-ready" strategic documents, policy briefs, and C-level presentations (slide-writing). Synthesize complex technological and policy discussions into clear, structured narratives for the Authority, and international stakeholders.
                       
• Stakeholder Engagement & PMO Support: Conduct structured interviews with federal and provincial stakeholders to map current-state pain points. Manage project workstreams, track deliverables, and maintain rigorous project governance against aggressive timelines.
                       
• Problem Solving & Hypothesis Testing: Work collaboratively with senior consultants to break down ambiguous national challenges into structured problem trees. Formulate and test hypotheses using data-driven methodologies.
                       
• Policy & Regulatory Research: Review international regulatory frameworks (e.g., GCC data laws, EU AI acts) to extract best practices and adapt them for the Pakistani digital ecosystem.
                   

Qualifications & Experience

                       
• Education: Bachelor’s or Master’s degree with an outstanding academic record in Economics, Business, Finance, Engineering, or a related quantitative field from a top-tier international university.
                       
• Experience: 2 to 5 years of full-time experience in a rigorous analytical role. Prior experience as an Associate, Business Analyst, or Consultant within a Top-Tier Management Consulting firm (e.g., McKinsey, BCG, Bain, Kearney, Oliver Wyman) or the Strategy/Deals practice of a Big 4 firm. Experience supporting large-scale public sector transformations, financial services strategy, or tech/telecom engagements is highly preferred.
                   

Key Competencies

                       
• Analytical Rigor: Advanced proficiency in financial modeling (Excel) and data analysis. (Familiarity with SQL, Python, or PowerBI is a strong plus) .
                       
• Slide-Writing & Storyboarding: Exceptional ability to structure complex arguments visually using PowerPoint/Keynote.
                       
• Agility & Work Ethic: Proven ability to operate under extreme pressure, manage multiple fast-moving workstreams, and deliver high-quality outputs with minimal supervision.
                       
• Intellectual Curiosity: A strong desire to understand the intersection of technology, macroeconomics, and public policy.
                   

Purpose of the Position

The Financial Analyst shall provide analytical and decision-support assistance to the executive management by delivering timely, accurate, and insightful financial analysis. The role supports day-to-day management decisions, strategic planning, budgeting, and performance monitoring to ensure effective utilization of public funds, financial discipline, and alignment with the Authority’s objectives and the National Digital Masterplan.

Responsibilities

• Provide day-to-day financial analysis support to executive management, including ad hoc analyses, scenario modeling, and financial insights to inform operational and strategic decisions.
• Analyze budget utilization, expenditures, and financial performance against approved plans, identifying variances, trends, and potential risks.
• Support the preparation of budgets, forecasts, and financial projections by providing analytical inputs, data validation, and assumptions analysis.
• Prepare periodic management reports, dashboards, and briefing notes highlighting key financial indicators, risks, and recommendations.
• Assist in evaluating financial implications of projects, initiatives, procurements, contracts, and policy proposals in line with approved budgets and financial rules.
• Support cash flow analysis and monitoring to ensure timely availability of funds and optimal resource allocation.
• Assist in financial data consolidation for internal reviews, audits, and reporting to oversight bodies, ensuring accuracy and completeness of information.
• Maintain financial models, databases, and analytical tools to support evidence-based decision-making.
• Coordinate with finance, procurement, and program teams to ensure consistency of financial data and assumptions.
• Ensure compliance with applicable financial rules, regulations, ethical standards, and internal controls, and support transparency and accountability requirements under the Act.

Qualifications

• Minimum Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
• A Master’s degree in Finance, Economics, or Business Analytics shall be an added advantage.
• Professional certifications (e.g., ACCA, CA (Inter), CMA, CPA, CFA – full or partial) shall be preferred but not mandatory.

Experience

• Minimum 3–5 years of relevant experience in financial analysis, budgeting, financial reporting, or performance analysis.
• Experience in public sector organizations, autonomous bodies, regulatory authorities, or donor-funded projects shall be preferred.
• Demonstrated experience in preparing analytical reports for senior management and supporting decision-making processes.
• Familiarity with public sector financial rules, budgeting processes, and audit requirements shall be an advantage.

Key Competencies

• Financial analysis and interpretation
• Budget monitoring and variance analysis
• Strong analytical and problem-solving skills
• Attention to detail and data accuracy
• Financial modeling and use of analytical tools
• Understanding of public sector financial compliance and controls
• Ability to present complex financial information clearly to non-financial stakeholders
• Professional integrity, confidentiality, and adherence to ethical standards

Purpose of the Position

The Information & Security Officer shall be responsible for establishing, implementing, and maintaining information security, cybersecurity, and data protection controls to safeguard the Authority’s information assets, digital systems, and data. The role ensures confidentiality, integrity, and availability of information in support of secure digital governance, compliance with applicable laws and policies, and alignment with national data governance and cybersecurity requirements.

Responsibilities

• Develop, implement, and maintain information security policies, procedures, and controls in line with national cybersecurity standards, data protection requirements, and internal governance frameworks.
• Oversee the protection of digital systems, applications, networks, and data assets against unauthorized access, breaches, cyber threats, and operational risks.
• Support the secure implementation and operation of digital platforms, cloud services, data exchange mechanisms, and emerging technologies used by the Authority.
• Conduct periodic risk assessments, vulnerability assessments, and security reviews to identify gaps and recommend corrective measures.
• Monitor security incidents, coordinate incident response activities, and ensure timely reporting, containment, and remediation of information security incidents.
• Ensure compliance with applicable laws, regulations, rules, and directives related to information security, cybersecurity, and data governance.
• Coordinate with internal teams, government entities, vendors, and service providers to ensure security requirements are embedded in systems, contracts, and operations.
• Support audits, inspections, and reviews related to information security, cybersecurity, and data protection, and assist in addressing audit observations.
• Develop and deliver security awareness guidance and support capacity-building initiatives to promote a culture of information security and responsible data use.
• Maintain documentation related to security controls, risk registers, incident reports, and compliance assessments.
• Advise management on emerging security threats, cybersecurity trends, and mitigation strategies relevant to public sector digital systems.

Qualifications

• Minimum Bachelor’s degree in Information Security, Computer Science, Information Technology, Cybersecurity, or a related discipline.
• A Master’s degree in Information Security, Cybersecurity, or a related field shall be an added advantage.
• Relevant professional certifications (e.g., CISSP, CISM, CISA, ISO 27001 Lead Implementer/Auditor, CEH or equivalent) shall be preferred.

Experience

• Minimum 4–7 years of relevant experience in information security, cybersecurity, IT risk management, or security operations.
• Demonstrated experience in implementing security controls, policies, and frameworks within regulated or large-scale organizational environments.
• Experience working with public sector organizations, autonomous bodies, regulatory authorities, or critical infrastructure environments shall be preferred.
• Familiarity with data governance, cloud security, and secure system architectures shall be an advantage.
• Experience in managing security incidents, audits, and compliance reviews.

Key Competencies

• Information security and cybersecurity management
• Risk assessment and mitigation
• Knowledge of data protection and data governance principles
• Incident response and security monitoring
• Understanding of secure cloud and digital infrastructure
• Attention to detail and analytical thinking
• Strong documentation and reporting skills
• Ability to communicate security requirements to technical and non-technical stakeholders
• Professional integrity, confidentiality, and adherence to ethical standards.

Purpose of the Position

The Protocol Officer shall be responsible for managing official protocol, ceremonial, and coordination matters for the Authority to ensure dignified, orderly, and compliant engagement with government officials, dignitaries, delegations, and stakeholders. The role supports executive leadership by ensuring adherence to approved protocol standards, effective coordination of official events, and smooth conduct of high-level meetings and visits.

Responsibilities

• Plan, coordinate, and execute protocol arrangements for official meetings, ceremonies, events, and visits involving senior government officials, dignitaries, delegations, and stakeholders.
• Ensure compliance with approved government protocol rules, precedence, and ceremonial requirements in all official engagements of the Authority.
• Coordinate logistics for official events, including invitations, seating plans, security coordination, reception arrangements, and movement plans where required.
• Liaise with federal and provincial government offices, ministries, law enforcement agencies, and other relevant entities to facilitate protocol arrangements.
• Provide protocol support to the Chairperson, Members, and senior management during official functions, conferences, and external engagements.
• Maintain updated records of protocol guidelines, contact lists, and official correspondence related to protocol matters.
• Assist in drafting and managing official invitations, guest lists, briefing notes, and event schedules for high-level engagements.
• Coordinate hospitality arrangements for official visitors, including delegations from government, development partners, and international organizations, in accordance with approved policies.
• Support adherence to confidentiality, decorum, and professional conduct standards during official engagements.
• Perform any other protocol-related duties assigned by management in support of the Authority’s official functions.

Qualifications

• Minimum Bachelor’s degree in Public Administration, International Relations, Political Science, Management, or a related discipline.
• A Master’s degree in Public Administration, International Relations, or a related field shall be an added advantage.
• Formal training in government protocol, diplomacy, or event management shall be preferred.

Experience

• Minimum 3–5 years of relevant experience in protocol, government liaison, public relations, or administrative coordination roles.
• Prior experience in public sector organizations, autonomous bodies, ministries, or offices dealing with senior government officials shall be strongly preferred.
• Experience in organizing high-level meetings, official events, or visits involving government or international stakeholders.
• Familiarity with government protocol rules, hierarchy, and official correspondence standards.

Key Competencies

• Knowledge of government protocol and official procedures
• Strong organizational and coordination skills
• Attention to detail and ability to manage multiple engagements
• Professional etiquette, discretion, and confidentiality
• Effective communication and interpersonal skills
• Ability to work under pressure and manage time-sensitive assignments
• Stakeholder coordination and relationship management
• Integrity and professionalism in official conduct

Purpose of the Position

The Data Governance Analyst shall support the development, implementation, and monitoring of data governance policies, frameworks, and standards of the Authority. Working closely with the Senior Data Governance Analyst, the role contributes to ensuring responsible, secure, and effective use of data across public sector digital initiatives in alignment with the National Data Strategy, the National Digital Masterplan, and applicable legal and regulatory requirements.

Responsibilities

• Support the Senior Data Governance Analyst in developing, reviewing, and maintaining data governance policies, frameworks, standards, and guidelines.
• Assist in implementing data governance practices across assigned projects, programs, and stakeholder entities.
• Contribute to the development of data classification, data quality, data sharing, data access, and data stewardship frameworks.
• Support coordination with internal teams and external stakeholders to promote consistent adoption of approved data governance policies.
• Assist in assessing data governance compliance, identifying gaps, and documenting findings and recommendations.
• Support the preparation of reports, briefing notes, and documentation related to data governance initiatives for management and oversight bodies.
• Contribute to alignment of data governance frameworks with applicable laws, rules, regulations, and ethical standards governing data use and protection.
• Assist in maintaining data governance registers, policy repositories, and supporting documentation.
• Support capacity-building initiatives, awareness activities, and guidance materials related to data governance and responsible data use.
• Perform any other data governance–related tasks assigned by the Senior Analyst or management in support of the Authority’s mandate.

Qualifications

• Minimum Bachelor’s degree in Data Science, Information Systems, Information Management, Computer Science, Public Policy, or a related discipline.
• A Master’s degree in Data Governance, Data Management, Information Systems, Public Policy, or a related field shall be an added advantage.
• Relevant certifications or training in data governance, data management, or information management shall be preferred.

Experience

• Minimum 2–4 years of relevant experience in data governance, data management, policy analysis, or related roles.
• Experience supporting policy development, standards, or frameworks within public sector, regulatory, or large organizational environments shall be preferred.
• Familiarity with data governance concepts such as data quality, metadata management, data stewardship, and data sharing principles.
• Exposure to data protection, privacy, or regulatory compliance environments shall be an advantage.

Key Competencies

• Understanding of data governance principles and frameworks
• Policy analysis and documentation skills
• Attention to detail and analytical thinking
• Ability to work collaboratively with technical and non-technical stakeholders
• Strong written communication and reporting skills
• Organizational and coordination skills
• Integrity, confidentiality, and ethical handling of data
• Willingness to learn and adapt in a evolving digital governance environment

Purpose of the Position

The AI Governance Analyst shall support the development, operationalization, and implementation of artificial intelligence (AI) governance and supervision frameworks.The role focuses on translating approved AI governance policies, standards, and supervision frameworks into practical guidance, assessment tools, and advisory outputs to support responsible, ethical, and compliant use of AI across public sector digital initiatives, in alignment with the National Digital Masterplan and applicable laws and regulations.

Responsibilities

• Translate AI governance and supervision frameworks into practical implementation guidance, checklists, assessment tools, and advisory materials for stakeholders.
• Support the assessment and review of AI use cases, systems, and initiatives against approved governance, ethical, and risk management frameworks.
• Assist in developing AI risk assessment methodologies covering fairness, transparency, explainability, accountability, data quality, and security considerations.
• Contribute to advisory notes and recommendations for management and stakeholders on responsible and compliant AI adoption.
• Support monitoring of AI initiatives to identify governance gaps, risks, and areas requiring corrective actions or safeguards.
• Assist in aligning AI governance practices with data governance frameworks, cybersecurity requirements, and broader digital governance policies.
• Support coordination with technical, legal, policy, and program teams to ensure consistent interpretation and application of AI governance requirements.
• Contribute to the preparation of reports, briefings, and documentation related to AI governance reviews, assessments, and advisory outputs.
• Support awareness and capacity-building activities related to responsible AI and AI governance practices.
• Perform any other AI governance–related tasks assigned by senior management in support of the Authority’s mandate.

Qualifications

• Minimum Bachelor’s degree in Artificial Intelligence, Data Science, Computer Science, Public Policy, Law, Ethics, Technology Policy, or a related discipline.
• A Master’s degree in AI, Data Science, Technology Policy, Public Policy, Law, or Ethics shall be an added advantage.
• Specialized training or certifications in AI ethics, AI governance, technology policy, or risk management shall be preferred.

Experience

• Minimum 3–5 years of relevant experience in AI governance, technology policy, regulatory analysis, risk assessment, or related advisory roles.
• Experience translating policies, frameworks, or regulatory requirements into practical implementation guidance or assessment tools.
• Exposure to AI systems, data-driven technologies, or digital transformation initiatives within regulated or public-sector environments shall be an advantage.
• Familiarity with international AI governance principles, ethical AI frameworks, or regulatory approaches shall be preferred.

Key Competencies

• Understanding of AI governance, ethics, and supervision frameworks
• Policy interpretation and advisory skills
• Analytical and risk assessment capabilities
• Ability to translate complex frameworks into practical guidance
• Strong written communication and documentation skills
• Stakeholder engagement and coordination
• Attention to detail and sound professional judgment
• Integrity, objectivity, and adherence to ethical standards

Purpose of the Position

The Regulatory Policy Associate shall support the development, drafting, review, and maintenance of regulatory instruments within the Authority’s statutory remit.Working under the guidance of senior regulatory leadership, the role contributes to evidence-based, legally sound, and policy-aligned regulations, guidelines, and standards in support of the Authority’s mandate and the National Digital Masterplan.

Responsibilities

• Support the drafting, review, and updating of regulatory instruments, including regulations, guidelines, standards, and policy notes within the Authority’s mandate.
• Assist senior regulatory leadership in translating approved policy directions and statutory requirements into clear and implementable regulatory documents.
• Conduct policy and regulatory research, including review of comparative international practices and emerging digital regulatory trends.
• Support stakeholder consultation processes by preparing background notes, consultation documents, and summary analyses of feedback received.
• Assist in ensuring regulatory instruments are aligned with the Digital Nation Pakistan Act, applicable rules and regulations, and other relevant legal frameworks.
• Support coordination with internal teams, legal advisers, and relevant public sector entities to ensure coherence and avoid regulatory overlap.
• Assist in maintaining a structured repository of regulatory instruments, version controls, and supporting documentation.
• Contribute to regulatory impact analysis, issue briefs, and advisory notes for internal decision-making.
• Support monitoring and periodic review of issued regulatory instruments to identify areas requiring updates or clarification.
• Perform any other regulatory policy–related tasks assigned by senior management in support of the Authority’s regulatory functions.

Qualifications

• Minimum Bachelor’s degree in Law, Public Policy, Economics, Public Administration, International Relations, or a related discipline.
• A Master’s degree in Public Policy, Law, Regulatory Studies, Economics, or a related field shall be an added advantage.

Experience

• Minimum 2–4 years of relevant experience in policy analysis, regulatory drafting, legal research, or public sector advisory roles.
• Experience supporting regulatory or policy development within public sector bodies, regulators, autonomous authorities, or think tanks shall be preferred.
• Familiarity with legislative drafting, consultation processes, or regulatory impact analysis shall be an advantage.
• Exposure to digital policy, technology regulation, or governance frameworks shall be preferred.

Key Competencies

• Regulatory and policy research skills
• Legal and policy drafting support capabilities
• Analytical and critical thinking
• Attention to detail and document accuracy
• Understanding of public sector governance and regulatory processes
• Stakeholder coordination and consultation support
• Strong written communication skills
• Professional integrity and adherence to ethical standards

Purpose of the Position

The Strategic Visual Communications Officer shall be responsible for translating complex strategies, policies, and digital transformation initiatives into clear, compelling, and visually engaging communication materials.The role supports executive leadership by strengthening strategic messaging, stakeholder understanding, and public communication of the Authority’s mandate, initiatives, and progress in alignment with the National Digital Masterplan.

Responsibilities

• Develop high-quality visual communication materials to support strategic initiatives, policy communication, and leadership messaging.
• Translate complex technical, regulatory, and strategic content into clear visual formats such as presentations, infographics, dashboards, briefs, and reports.
• Support executive management with visually compelling materials for high-level meetings, briefings, conferences, and stakeholder engagements.
• Collaborate with policy, regulatory, technical, and communications teams to ensure consistency of messaging, branding, and narrative.
• Design and maintain visual standards, templates, and guidelines to ensure consistency across the Authority’s communication outputs.
• Support communication of the National Digital Masterplan, digital initiatives, and performance updates through visual storytelling.
• Ensure accuracy, clarity, and alignment of visual materials with approved policies, data, and official positions.
• Manage multiple communication requests, prioritize strategic deliverables, and meet tight timelines.
• Ensure compliance with confidentiality, information security, and ethical standards when handling official data and materials.
• Perform any other strategic communication–related tasks assigned by management in support of the Authority’s objectives.

Qualifications

• Minimum Bachelor’s degree in Visual Communication, Graphic Design, Communication Design, Media Studies, Strategic Communication, or a related discipline.
• A Master’s degree in Strategic Communication, Design, Public Policy Communication, or a related field shall be an added advantage.

Experience

• Minimum 4–6 years of relevant experience in strategic visual communication, design, or communication support roles.
• Proven experience developing executive-level presentations, infographics, and visual materials for senior stakeholders.
• Experience working in public sector organizations, autonomous bodies, consulting firms, or strategy-driven environments shall be preferred.
• Ability to work with complex content related to policy, governance, or digital transformation shall be an advantage.

Key Competencies

• Strategic visual communication and storytelling
• Strong design and layout skills
• Ability to translate complex information into clear visuals
• Attention to detail and accuracy
• Time management and prioritization
• Collaboration with cross-functional teams
• Professional judgment and discretion
• Strong understanding of visual branding and consistency

Purpose of the Position

The Communications & Media Officer shall support the Communications Manager in the day-to-day execution of the Authority’s communications and media activities.The role contributes to effective dissemination of approved messages, coordination with media stakeholders, and consistent communication of the Authority’s initiatives, ensuring accuracy, professionalism, and alignment with approved communication strategies.

Responsibilities

• Support the Communications Manager in implementing daily communications and media operations in line with approved strategies and messaging.
• Assist in drafting, editing, and coordinating routine communication materials, including press releases, media briefs, announcements, and website or social media content, as approved.
• Coordinate with media outlets, journalists, and relevant stakeholders for dissemination of official information, under the direction of the Communications Manager.
• Support monitoring of media coverage, prepare daily or periodic media summaries, and flag issues requiring management attention.
• Assist in organizing press briefings, media engagements, events, and public communication activities.
• Ensure accuracy, consistency, and compliance of communication materials with approved policies, confidentiality requirements, and official positions.
• Maintain records of media interactions, communication outputs, and content archives.
• Coordinate with internal teams to collect approved information and updates for communication purposes.
• Support timely responses to routine media or public inquiries, as directed.
• Perform any other communications and media–related tasks assigned by the Communications Manager or senior management.

Qualifications

• Minimum Bachelor’s degree in Mass Communication, Journalism, Media Studies, Public Relations, Communication Studies, or a related discipline.
• A Master’s degree in Communication, Journalism, or Public Relations shall be an added advantage.

Experience

• Minimum 2–4 years of relevant experience in communications, media relations, public relations, or content management roles.
• Experience working in public sector organizations, autonomous bodies, corporate communications teams, or media organizations shall be preferred.
• Familiarity with media coordination, content drafting, and basic digital communication platforms shall be an advantage.
• Experience supporting senior communication professionals in structured communication environments.

Key Competencies

• Written and verbal communication skills
• Media coordination and stakeholder engagement
• Attention to detail and message accuracy
• Content drafting and editing
• Time management and responsiveness
• Ability to follow approved communication protocols
• Professional judgment and discretion
• Teamwork and adaptability

Purpose of the Position

The Associate Enterprise Architecture shall support the Enterprise Architecture (EA) team in the development, maintenance, and implementation of the Authority’s architectural frameworks.This role contributes to ensuring that the organization’s IT infrastructure, data systems, and business processes are aligned with the national digital strategy.The Associate assists in mapping current states, defining future-state architectures, and ensuring that all digital initiatives comply with the interoperability standards and security protocols mandated by the Digital Nation Pakistan Act.

Responsibilities

• Assist in the development and maintenance of Enterprise Architecture artifacts using recognized frameworks (e.g., TOGAF, FEAF) to support national digitalization goals.
• Document current business processes, data flows, and technology stacks to identify redundancies and opportunities for optimization.
• Assist in ensuring that new digital projects align with the "Once-Only" principle and cross-departmental data-sharing standards as per the Act’s regulations.
• Conduct research on emerging technologies (Cloud, AI, Blockchain) and provide briefings on how they can be integrated into the existing enterprise ecosystem.
• Work closely with software developers, data engineers, and infrastructure teams to ensure technical designs adhere to the established architectural roadmap.
• Support the review of technical proposals and vendor solutions to ensure compliance with the Authority’s architectural standards and security benchmarks.
• Maintain the Enterprise Architecture repository, ensuring all architectural diagrams, catalogs, and matrices are up-to-date and accessible to authorized stakeholders.
• Assist in identifying architectural risks and technical debt, proposing mitigation strategies to ensure long-term system sustainability.
• Prepare technical reports, presentations, and briefing notes for the Enterprise Architect or senior management regarding system integrations and digital infrastructure.

Qualifications

• Minimum Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Systems Engineering, or a strictly related technical discipline.
• Fundamental certifications in Enterprise Architecture (e.g., TOGAF Foundation) or Cloud Architecture (AWS/Azure/GCP) shall be considered a significant advantage.

Experience

• Minimum 2–4 years of relevant experience in IT systems analysis, software development, or systems design.
• Experience in documenting technical workflows, API integrations, or database schemas is highly preferred.
• Exposure to public sector digital transformation projects or large-scale corporate IT environments is an asset.
• Familiarity with architecture modeling tools (e.g., ArchiMate, Visio, Lucidchart, or Sparx Enterprise Architect) is preferred.

Key Competencies

• Ability to break down complex systems into manageable components and understand their interdependencies.
• Basic understanding of business, data, application, and technology architecture layers.
• Proficiency in creating clear, concise technical documentation and system diagrams.
• Precision in mapping workflows to ensure no critical data points or security measures are overlooked.
• Ability to translate complex technical concepts for non-technical stakeholders and work effectively across diverse teams.
• Readiness to stay updated with rapidly evolving technology trends and regulatory changes within the Pakistan digital landscape.
• Strong commitment to data privacy and security standards as outlined in national regulations.

Purpose of the Position

The Principal Blockchain Engineer shall serve as the primary technical authority for the design, development, and implementation of blockchain and Distributed Ledger Technology (DLT) solutions for the Authority.The role is responsible for architecting secure, scalable, and interoperable decentralized frameworks that support national digital initiatives, such as digital identity, smart contracts for governance, and secure data exchange.The Principal Engineer ensures that all blockchain implementations comply with the security mandates of the Digital Nation Pakistan Act, 2025, and provides strategic technical leadership to the engineering teams.

Responsibilities

• Lead the end-to-end design and architecture of permissioned and permissionless blockchain networks (e.g., Hyperledger, Ethereum, Polkadot) tailored for national-scale utility.
• Oversee the development, testing, and rigorous auditing of smart contracts to ensure they are secure, gas-efficient, and free of vulnerabilities.
• Research and implement advanced consensus mechanisms, layer-2 scaling solutions, and zero-knowledge proofs (ZKP) to enhance privacy and performance.
• Ensure all blockchain solutions adhere to the highest cybersecurity standards and data localized requirements mandated by the Act.
• Lead the integration of blockchain solutions with existing legacy government systems and the national enterprise architecture.
• Establish coding standards, best practices, and CI/CD pipelines specifically for decentralized application (dApp) development.
• Provide high-level technical guidance to senior and associate engineers, fostering a culture of innovation and rigorous engineering discipline.
• Author technical whitepapers and roadmap documents for the Authority’s long-term blockchain strategy.
• Evaluate third-party blockchain service providers and engage with the global developer community to stay ahead of emerging trends.
• Conduct threat modeling and vulnerability assessments for decentralized infrastructures to protect national digital assets.

Qualifications

• Master’s degree in Computer Science, Software Engineering, Cryptography or a related field.
• Professional certifications in Blockchain Architecture (e.g., Certified Blockchain Solutions Architect) or specialized platform certifications (e.g., ConsenSys, Hyperledger) will be an added advantage.

Experience

• Minimum 8–10 years of experience in software engineering, with at least 4–5 years specifically focused on blockchain protocol development or decentralized application architecture.
• Proven track record of deploying production-grade blockchain solutions at scale.
• Deep experience with languages such as Solidity, Rust, Go, or C++.
• Experience in cryptography (public-key, cryptographic hashing, digital signatures) is mandatory.
• Prior experience in public sector digital infrastructure or high-stakes fintech environments is preferred.

Key Competencies

• Mastery of DLT fundamentals, consensus algorithms (PoS, PBFT, etc.), and P2P networking.
• Capability to solve high-complexity distributed systems challenges (e.g., the scalability trilemma).
• Ability to steer cross-functional teams and influence stakeholders on the adoption of decentralized technologies.
• Exceptional ability to explain complex cryptographic or architectural concepts to non-technical policy-makers.

Purpose of the Position

The Executive Director – AI Supervision & Governance shall be responsible for implementing and overseeing the Authority’s artificial intelligence supervision standards and governance frameworks.The role ensures AI systems across public sector initiatives are developed, deployed, and monitored in compliance with ethical standards, national regulations, and the Digital Nation Pakistan Act, 2025. This position drives strategic oversight of AI applications, mitigates risks, and promotes accountability and transparency in AI governance within the public sector.

Key Responsibilities

• Lead the design, implementation, and monitoring of AI governance frameworks, policies, and standards across PDA projects and public sector AI initiatives.
• Establish mechanisms for ethical, accountable, and transparent deployment of AI technologies in alignment with the Digital Nation Pakistan Act, 2025, and relevant regulations.
• Supervise risk assessment processes for AI systems, including algorithmic bias, fairness, security, privacy, and compliance with data protection requirements.
• Provide strategic guidance and oversight on AI projects to ensure alignment with national digital objectives, interoperability standards, and public interest safeguards.
• Collaborate with federal, provincial, and regulatory stakeholders to harmonize AI policies and ensure adherence to cross-government standards.
• Develop and maintain reporting structures for AI system performance, risk mitigation, and compliance monitoring to inform the National Digital Commission and other oversight bodies.
• Lead capacity-building initiatives, including training, workshops, and advisory services, to enhance AI literacy and governance capabilities across government agencies.
• Represent the Authority in forums, committees, and advisory boards related to AI regulation, supervision, and public sector adoption.
• Ensure audit readiness and documentation of AI governance activities to comply with oversight, transparency, and accountability requirements.
• Supervise and mentor AI governance teams, fostering a culture of ethical AI deployment and continuous improvement.

Qualifications

• Minimum Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Information Systems, or a related discipline.
• Advanced qualifications (Master’s or relevant professional certifications in AI, machine learning, data governance, or technology policy) are preferred.
• Demonstrated knowledge of AI ethics, governance frameworks, risk management, data protection, and public sector compliance.
• Familiarity with digital governance standards, interoperability protocols, and regulatory frameworks under the Digital Nation Pakistan Act, 2025.

Experience

• Minimum 10–12 years of progressively responsible experience in AI strategy, governance, technology policy, or digital transformation initiatives.
• Proven experience in developing and implementing AI governance or oversight frameworks within government, regulatory, or large-scale technology organizations.
• Experience in cross-functional coordination with government agencies, regulatory bodies, and public sector stakeholders.
• Prior experience managing teams and leading high-impact projects in AI, technology governance, or digital compliance environments.
• Experience in risk assessment, AI auditing, or ethical AI deployment is highly desirable.

Key Competencies

• Strategic thinking and policy development in AI and emerging technologies
• AI ethics, governance, and risk management
• Knowledge of regulatory compliance and public sector digital frameworks
• Analytical and problem-solving skills for complex technology challenges
• Leadership, team development, and stakeholder management
• Excellent communication, reporting, and advisory skills
• Decision-making under uncertainty and complex operational environments

Purpose of the Position

The Director – National Alignment & Coordination shall be responsible for ensuring that sectoral plans, programs, and initiatives are fully aligned between the National Digital Masterplan and strategic objectives of the Pakistan Digital Authority and the responsible entities across Pakistan.This role facilitates inter-agency coordination, monitors plan implementation, and ensures that digital initiatives across federal and provincial entities operate in a cohesive, efficient, and compliant manner.

Key Responsibilities

• Lead the alignment of sectoral digital strategies and initiatives with the National Digital Masterplan.
• Coordinate with federal, provincial, and regulatory bodies to ensure coherent planning and execution of digital programs.
• Facilitate inter-agency collaboration to minimize duplication, optimize resources, and enhance synergy across digital initiatives.
• Develop and maintain dashboards, reports, and performance metrics for the National Digital Commission and other oversight bodies.
• Advise senior management on strategic alignment, policy adjustments, and inter-sector coordination requirements.
• Organize and lead workshops, steering committees, and task forces to resolve conflicts, build consensus, and drive plan harmonization.
• Ensure documentation and reporting adhere to PDA regulations, transparency, and accountability standards.
• Supervise and mentor team members responsible for coordination, reporting, and policy implementation.

Qualifications

• Minimum Master’s degree in Public Policy, Management, Economics, Technology Policy, or a related discipline.
• Professional certifications in project management, strategic planning, or governance are desirable.
• Strong understanding of public sector operations, intergovernmental coordination, and national planning frameworks.

Experience

• Minimum 10 years of progressively responsible experience in strategic planning, policy coordination, or program management within government, regulatory, or large-scale public initiatives.
• Proven experience in coordinating multi-stakeholder projects, aligning sectoral plans, or managing national-level programs.
• Demonstrated ability to engage with senior officials, agencies, and regulatory bodies for consensus-building.
• Prior leadership experience managing teams and coordinating cross-functional initiatives.

Key Competencies

• Strategic planning and program alignment
• Interagency coordination and stakeholder management
• Knowledge of national digital policies and governance frameworks
• Analytical, problem-solving, and decision-making skills
• Leadership, team development, and mentoring
• Excellent communication, reporting, and negotiation skills
• Attention to compliance, transparency, and accountability in public sector programs

Purpose of the Position

The Director – Identity & Trust shall be responsible for the ownership, implementation, and governance of the Digital Public Infrastructure (DPI) Identity & Trust Framework.This role ensures secure, reliable, and interoperable digital identity services, establishes trust mechanisms across public sector digital services, and guarantees compliance with national regulations, data protection standards, and ethical guidelines under the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the development, implementation, and management of the DPI Identity & Trust Framework, including digital identity systems, authentication protocols, and trust services.
• Establish policies, standards, and governance mechanisms to maintain trust, privacy, and compliance with data protection regulations.
• Collaborate with stakeholders, including government agencies, regulators, and technology providers, to ensure alignment with national digital strategies and the Masterplan.
• Advise senior management on identity governance, risk mitigation, and trust-related policies.
• Lead initiatives to strengthen public confidence in digital identity systems and trust mechanisms across DPI services.
• Supervise and mentor teams responsible for identity management, trust services, and related operations.
• Ensure reporting, documentation, and compliance with PDA regulations, audit requirements, and transparency standards.

Qualifications

• Minimum Master’s degree in Computer Science, Information Security, Cybersecurity, Digital Identity, or a related discipline.
• Professional certifications in identity management, cybersecurity, trust frameworks, or IT governance (e.g., CISSP, CISM, CIPP, TOGAF) are highly desirable.
• Strong understanding of digital identity systems, trust protocols, authentication, authorization, and public sector compliance requirements.

Experience

• Minimum 10 years of progressively responsible experience in identity management, digital trust, cybersecurity, or technology governance.
• Proven experience in designing, implementing, or managing identity and trust frameworks for public sector or large-scale digital infrastructure.
• Experience in cross-functional coordination with government agencies, regulators, and external technology providers.
• Prior leadership experience managing teams and complex technology programs.
• Experience in risk assessment, compliance audits, and data governance for digital identity systems is highly desirable.

Key Competencies

• Digital identity management and trust frameworks
• Strategic planning and governance in digital public infrastructure
• Risk assessment, audit readiness, and reporting
• Stakeholder engagement and inter-agency coordination
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and policy formulation skills

Purpose of the Position

The Director – Shared Platforms Governance shall be responsible for overseeing the governance, compliance, and operational excellence of shared digital platforms within Pakistan’s Digital Public Infrastructure (DPI).This role ensures that shared platforms operate efficiently, securely, and in alignment with national digital policies, interoperability standards, and regulatory frameworks under the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the development and enforcement of governance frameworks, policies, and standards for all shared digital platforms.
• Ensure shared platforms are secure, reliable, interoperable, and aligned with sectoral and national digital objectives.
• Monitor and evaluate platform performance, compliance, and adherence to operational standards.
• Collaborate with federal, provincial, and regulatory stakeholders to ensure integration, interoperability, and consistent policy implementation across platforms.
• Advise senior management and relevant oversight bodies on shared platform governance, risk mitigation, and policy compliance.
• Conduct periodic audits, risk assessments, and reviews to ensure transparency, accountability, and operational efficiency.
• Lead initiatives to optimize the use of shared platforms and promote data-driven decision-making across public sector services.
• Supervise and mentor teams responsible for platform governance, operational support, and compliance monitoring.
• Ensure documentation, reporting, and operational procedures adhere to PDA regulations and national standards.

Qualifications

• Minimum Master’s degree in Information Systems, Computer Science, IT Governance, Technology Management, or a related discipline.
• Professional certifications in IT governance, digital platforms, project management, or cybersecurity (e.g., TOGAF, CISA, COBIT) are highly desirable.
• Strong knowledge of digital platform governance, public sector compliance, interoperability, and operational excellence.

Experience

• Minimum 10 years of progressively responsible experience in digital platform management, IT governance, or technology operations.
• Proven experience in overseeing shared platforms, ensuring compliance, and implementing governance frameworks, preferably within government or regulated sectors.
• Experience in coordinating with multiple stakeholders, including government agencies, regulators, and technology providers.
• Prior leadership experience managing technical and operational teams.
• Experience in risk assessment, audit compliance, and operational optimization of technology platforms is highly desirable.

Key Competencies

• Digital platform governance and compliance
• IT operations, interoperability, and platform security
• Strategic planning and policy implementation
• Risk assessment, audit readiness, and operational oversight
• Stakeholder engagement and inter-agency coordination
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and policy formulation skills

Purpose of the Position

The Director – Administration shall be responsible for ensuring the smooth day-to-day operations of the Pakistan Digital Authority.This role oversees operational services, facilities management, and administrative support to guarantee organizational efficiency, resource availability, and compliance with policies, procedures, and regulatory requirements.

Key Responsibilities

• Oversee all administrative functions, including facilities management, office operations, procurement support, logistics, and general services.
• Ensure timely availability and optimal management of operational service requirements across the organization.
• Develop, implement, and maintain administrative policies, procedures, and workflows to ensure operational efficiency and compliance.
• Coordinate with other departments to support seamless operational activities and internal service delivery.
• Monitor vendor performance, service contracts, and third-party service providers to ensure quality, cost-effectiveness, and compliance.
• Manage administrative budgets and resource allocation to ensure efficient utilization of organizational resources.
• Support human resources and finance teams by providing administrative oversight for onboarding, asset management, and office operations.
• Ensure operational risk management, safety, and compliance with statutory and organizational regulations.
• Supervise and mentor the administration team, promoting professional development and operational excellence.
• Prepare reports, documentation, and dashboards on administrative performance, resource utilization, and operational efficiency for senior management.

Qualifications

• Minimum Master’s degree in Business Administration, Management, Public Administration, or a related discipline.
• Professional certifications in office management, facilities management, or operational leadership are desirable.
• Strong knowledge of administrative processes, operational management, procurement, and public sector compliance.

Experience

• Minimum 10 years of progressively responsible experience in administration, operations, or office management within government, public sector, or large organizations.
• Proven experience in managing operational services, facilities, procurement, and administrative teams.
• Experience in coordinating multiple departments and stakeholders to ensure smooth organizational operations.
• Prior leadership experience managing teams and implementing operational policies and procedures.
• Experience in budgeting, vendor management, and resource allocation is highly desirable.

Key Competencies

• Operational management and organizational efficiency
• Facilities, procurement, and resource management
• Policy development and compliance adherence
• Strategic planning and administrative oversight
• Leadership, team development, and mentoring
• Problem-solving, decision-making, and risk management
• Communication, reporting, and stakeholder coordination skills
• Attention to detail and process optimization

Purpose of the Position

The Director – Procurement shall be responsible for planning, managing, and executing the procurement of goods and services for the Pakistan Digital Authority in accordance with national regulations, organizational policies, and best practices.The role ensures transparency, cost-effectiveness, and compliance in all procurement activities while supporting operational and strategic objectives.

Key Responsibilities

• Develop and implement procurement policies, procedures, and guidelines to ensure compliance with national regulations and organizational standards.
• Plan, coordinate, and manage procurement activities for goods, services, and consultancy contracts.
• Evaluate and select vendors, manage contracts, and ensure timely delivery of procured items while maintaining quality standards.
• Ensure transparency, accountability, and ethical practices in all procurement processes.
• Monitor procurement budgets, optimize costs, and provide inputs for financial planning and reporting.
• Coordinate with internal stakeholders to understand procurement requirements and ensure alignment with operational needs.
• Lead tendering processes, including preparing bids, conducting evaluations, and recommending award decisions.
• Ensure proper documentation, record-keeping, and audit readiness for all procurement activities.
• Supervise and mentor the procurement team to build capacity and ensure adherence to procurement standards.
• Provide advisory support to management on procurement risks, policy updates, and process improvements.

Qualifications

• Minimum Master’s degree in Business Administration, Supply Chain Management, Procurement, Finance, or a related discipline.
• Professional certifications such as CPSM, CPPM, or equivalent are highly desirable.
• Strong knowledge of public sector procurement regulations, contract management, and ethical procurement practices.

Experience

• Minimum 10 years of progressively responsible experience in procurement, supply chain, or contract management within government, public sector, or large organizations.
• Proven experience in managing procurement processes, tendering, vendor selection, and contract oversight.
• Experience in budget management, compliance audits, and risk mitigation in procurement.
• Prior leadership experience managing procurement teams and coordinating cross-functional procurement activities.

Key Competencies

• Strategic procurement planning and execution
• Knowledge of public sector procurement laws and regulations
• Contract management and vendor evaluation
• Risk management, compliance, and ethical practices
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, negotiation, and stakeholder coordination
• Attention to detail and process optimization

Purpose of the Position

The Director – Enterprise Risk shall be responsible for maintaining the organization-wide risk register, identifying potential operational, strategic, and regulatory risks, and developing mitigation plans to safeguard the Pakistan Digital Authority.The role ensures proactive risk management, compliance with national regulations, and supports organizational resilience and accountability.

Key Responsibilities

• Maintain and continuously update the organization-wide risk register, identifying operational, strategic, technological, and compliance risks.
• Develop, implement, and monitor mitigation strategies and contingency plans to address identified risks.
• Conduct regular risk assessments and scenario analyses across all functions and departments.
• Advise senior management on risk exposure, mitigation strategies, and residual risks.
• Ensure alignment of risk management practices with national regulations, PDA policies, and the Digital Nation Pakistan Act, 2025.
• Coordinate with departments to integrate risk management into operational and strategic planning.
• Prepare periodic risk reports, dashboards, and briefings for the CEO, Executive Directors, and relevant oversight bodies.
• Supervise and mentor the risk management team, promoting a proactive risk culture across the organization.
• Ensure audit readiness and documentation of risk management activities for compliance and accountability.
• Review and recommend improvements in policies, processes, and internal controls to mitigate emerging risks.

Qualifications

• Minimum Master’s degree in Risk Management, Finance, Business Administration, Public Policy, or a related discipline.
• Professional certifications such as CERM, FRM, or equivalent are highly desirable.
• Strong understanding of enterprise risk management frameworks, compliance requirements, and public sector regulatory standards.

Experience

• Minimum 10 years of progressively responsible experience in enterprise risk management, compliance, audit, or internal control functions, preferably in government, public sector, or large organizations.
• Proven experience in developing and maintaining risk registers, mitigation plans, and risk reporting structures.
• Experience in coordinating with multiple departments and stakeholders for enterprise-wide risk management.
• Prior leadership experience managing risk or compliance teams.
• Experience in strategic risk assessment, regulatory compliance, and policy implementation is highly desirable.

Key Competencies

• Enterprise risk identification, assessment, and mitigation
• Knowledge of regulatory compliance and internal control frameworks
• Strategic planning and risk-based decision-making
• Analytical, problem-solving, and scenario planning skills
• Leadership, team development, and mentoring
• Communication, reporting, and stakeholder coordination
• Attention to detail and process optimization
• Ability to build a proactive risk culture across the organization

Purpose of the Position

The Director – Innovation Management Office shall be responsible for managing the lifecycle of nationwide innovation challenges, from conception and design to execution and evaluation.The role ensures that innovation initiatives are strategically aligned with the National Digital Masterplan, foster public-sector problem-solving, and promote technology-driven solutions in compliance with PDA regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the planning, design, and execution of nationwide innovation challenges and programs across public sector entities.
• Manage the full lifecycle of innovation initiatives, including idea solicitation, evaluation, selection, funding, implementation, and impact assessment.
• Ensure that innovation challenges align with national digital strategies, sectoral priorities, and the National Digital Masterplan.
• Collaborate with federal, provincial, and regulatory stakeholders to integrate innovative solutions into government operations.
• Monitor, evaluate, and report on the performance and outcomes of innovation initiatives.
• Develop policies, standards, and frameworks to institutionalize innovation practices and governance across PDA and public sector agencies.
• Facilitate capacity-building programs, workshops, and knowledge-sharing platforms to enhance innovation literacy within the public sector.
• Provide strategic advice and recommendations to senior management and the National Digital Commission on emerging technologies, trends, and innovation opportunities.
• Supervise and mentor the innovation team, fostering a culture of creativity, experimentation, and public-sector problem-solving.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Innovation Management, Technology Policy, Public Policy, Business Administration, or a related discipline.
• Professional certifications in innovation management, design thinking, or project management (e.g., PMI-ACP, Lean Startup, Design Thinking) are desirable.
• Strong knowledge of public sector innovation frameworks, emerging technologies, and digital transformation practices.

Experience

• Minimum 10 years of progressively responsible experience in innovation management, program management, or technology-driven initiatives, preferably within government, public sector, or large organizations.
• Proven experience managing large-scale innovation challenges or programs with multiple stakeholders.
• Experience in coordinating with government agencies, regulators, and external partners to implement innovation initiatives.
• Prior leadership experience managing teams and fostering a culture of creativity and experimentation.
• Experience in monitoring, evaluation, and reporting of innovation outcomes is highly desirable.

Key Competencies

• Innovation strategy, program design, and lifecycle management
• Emerging technology awareness and digital transformation
• Public sector engagement and inter-agency coordination
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, reporting, and stakeholder management
• Creativity, experimentation, and process improvement

Purpose of the Position

The Director – Investment & Portfolio Management shall be responsible for managing investment funds and success of the portfolio of initiatives undertaken by the Pakistan Digital Authority (PDA) as part of its national level innovation initiatives.The role ensures strategic allocation of resources, financial oversight of digital programs, and optimization of returns and outcomes in alignment with PDA’s objectives, policies, and compliance requirements under the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the management of PDA’s investment funds, ensuring strategic allocation to initiatives that advance the National Digital Masterplan as per the innovation management office recommendations.
• Oversee the portfolio of innovation initiatives, monitoring performance, risk, and alignment with organizational objectives.
• Develop and implement investment and portfolio management policies, frameworks, and governance mechanisms.
• Conduct financial analysis, risk assessment, and due diligence for investment opportunities and portfolio initiatives.
• Advise senior management on portfolio performance, risk mitigation, and investment strategies.
• Coordinate with internal departments, external partners, and regulatory authorities to ensure compliance with financial regulations, reporting standards, and operational guidelines.
• Monitor and evaluate portfolio outcomes, ensuring efficient use of funds, value for money, and achievement of strategic objectives.
• Prepare periodic reports, dashboards, and briefings on investment and portfolio performance for senior management and oversight bodies.
• Supervise and mentor portfolio management teams, ensuring professional development and capacity building.
• Ensure documentation, reporting, and compliance with PDA regulations, audit requirements, and transparency standards.

Qualifications

• Minimum Master’s degree in Finance, Economics, Business Administration, Investment Management, or a related discipline.
• Professional certifications such as CFA, CAIA, CPA, or equivalent are highly desirable.
• Strong knowledge of investment management, portfolio governance, risk assessment, and financial compliance frameworks.

Experience

• Minimum 10 years of progressively responsible experience in investment management, portfolio management, or financial oversight, preferably within government, public sector, or large organizations.
• Proven experience managing investment funds, portfolios, or strategic initiatives with measurable outcomes.
• Experience in coordinating with multiple stakeholders, including government agencies, regulators, and investment partners.
• Prior leadership experience managing teams in finance, investment, or portfolio management.
• Experience in financial risk management, reporting, and regulatory compliance is highly desirable.

Key Competencies

• Investment and portfolio management strategy
• Financial analysis, risk assessment, and optimization
• Knowledge of public sector financial regulations and compliance
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, reporting, and stakeholder management
• Attention to transparency, accountability, and performance outcomes

Purpose of the Position

The Director – Emerging Technology & Frontier Innovation shall be responsible for developing a forward-looking roadmap of emerging technologies and innovative solutions.The role evangelizes the latest technological developments across government organizations, ensuring strategic adoption, alignment with the National Digital Masterplan, and compliance with PDA regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Develop a forward-looking technology roadmap identifying emerging technologies, frontier innovations, and strategic opportunities for government adoption.
• Work with the ecosystem players to develop innovative solutions in alignment with PDA mandate.
• Evangelize new technologies, innovations, and best practices across federal and provincial government organizations.
• Collaborate with stakeholders to assess the potential impact, feasibility, and scalability of emerging solutions.
• Advise senior management on technology trends, strategic adoption, and investment priorities.
• Facilitate cross-government knowledge sharing, workshops, and briefings on frontier technologies and innovation opportunities.
• Coordinate with innovation and program teams to integrate emerging technology solutions into ongoing projects and initiatives.
• Monitor global technology trends, research breakthroughs, and pilot projects to inform national digital strategy.
• Lead initiatives to institutionalize innovation practices and foster a culture of experimentation and technological exploration.
• Supervise and mentor teams responsible for research, technology scouting, and frontier innovation programs.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Computer Science, Engineering, Information Technology, Innovation Management, or a related discipline.
• Professional certifications in emerging technologies, innovation management, or technology strategy are desirable.
• Strong knowledge of frontier technologies, digital transformation, innovation frameworks, and public sector adoption processes.

Experience

• Minimum 10 years of progressively responsible experience in emerging technologies, innovation management, technology strategy, or research and development.
• Proven experience in developing technology roadmaps, scouting emerging solutions, and advising senior leadership on technology adoption.
• Experience in coordinating with government organizations, regulatory bodies, and industry partners for innovation initiatives.
• Prior leadership experience managing teams in technology scouting, innovation programs, or R&D.
• Experience in promoting adoption of emerging technologies and implementing pilot projects is highly desirable.

Key Competencies

• Emerging technology scouting and strategic roadmap development
• Innovation strategy, adoption, and program management
• Knowledge of digital transformation and frontier technologies
• Public sector engagement and cross-agency collaboration
• Leadership, team development, and mentoring
• Analytical, research, and problem-solving skills
• Communication, advisory, and evangelization capabilities
• Strategic thinking, planning, and foresight

Purpose of the Position

The Director – Digital Nation Observatory shall be responsible for setting the strategic direction of Pakistan’s digital economy, digital society, and digital governance by benchmarking against leading digital nations.The role provides evidence-based insights, policy recommendations, and performance monitoring to guide the National Digital Masterplan and ensure PDA initiatives are globally competitive, innovative, and aligned with the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Develop and maintain frameworks to benchmark Pakistan’s digital economy, society, and governance against leading global digital nations.
• Analyze trends, metrics, and performance indicators to inform strategy, policy, and decision-making.
• Provide actionable insights and recommendations to senior management and the National Digital Commission on improving national digital competitiveness.
• Collaborate with federal, provincial, and regulatory stakeholders to collect, validate, and analyze data on digital initiatives.
• Produce reports, dashboards, and strategic briefs on national digital performance, innovation adoption, and policy impact.
• Advise on policy adjustments, best practices, and initiatives to strengthen the digital ecosystem.
• Facilitate knowledge-sharing, workshops, and seminars to disseminate insights and promote evidence-based policy-making.
• Supervise and mentor teams responsible for research, data analysis, benchmarking, and observatory operations.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Economics, Data Science, Public Policy, Technology Policy, Digital Governance, or a related discipline.
• Professional certifications in digital governance, data analytics, or benchmarking frameworks are desirable.
• Strong knowledge of digital economy, digital society metrics, governance frameworks, and international benchmarking methodologies.

Experience

• Minimum 10 years of progressively responsible experience in digital policy, research, benchmarking, analytics, or governance, preferably within government, public sector, or large organizations.
• Proven experience in assessing national digital performance, policy evaluation, or strategic research initiatives.
• Experience in coordinating with multiple government agencies, regulators, and external partners for research and observatory functions.
• Prior leadership experience managing teams in analytics, research, or policy advisory roles.
• Experience in preparing evidence-based reports, strategic briefs, and policy recommendations is highly desirable.

Key Competencies

• Benchmarking, research, and data-driven strategy formulation
• Policy advisory and evidence-based decision-making
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and critical thinking skills
• Communication, reporting, and stakeholder engagement
• Knowledge dissemination and capacity building

Purpose of the Position

The Director – Data Policy & Stewardship shall be responsible for supporting the Executive Director in developing, implementing, and monitoring data policies and stewardship frameworks across Pakistan’s Digital Public Infrastructure (DPI).The role ensures compliance with national regulations, promotes responsible data use, and drives data governance practices that enable secure, interoperable, and ethical management of public sector data.

Key Responsibilities

• Support the Executive Director in formulating and maintaining data policies, standards, and governance frameworks.
• Develop and implement data stewardship practices to ensure secure, compliant, and ethical use of public sector data.
• Coordinate with federal, provincial, and regulatory stakeholders to align data policies with national regulations and the National Digital Masterplan.
• Monitor compliance with data protection, privacy, and governance standards across public sector initiatives.
• Advise on data strategy, risk mitigation, and best practices in data stewardship and governance.
• Facilitate capacity-building programs, training, and workshops to strengthen data literacy and stewardship culture within government entities.
• Prepare reports, dashboards, and briefings on data policy implementation, compliance, and stewardship outcomes for senior management and oversight bodies.
• Supervise and mentor teams responsible for policy development, data governance, and stewardship operations.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Data Science, Information Systems, Public Policy, Information Governance, or a related discipline.
• Professional certifications in data governance, data stewardship, or regulatory compliance (e.g., CIPP, CDMP, COBIT) are desirable.
• Strong knowledge of data policy frameworks, governance standards, and compliance requirements under the Digital Nation Pakistan Act, 2025.

Experience

• Minimum 10 years of progressively responsible experience in data policy, governance, or stewardship within government, public sector, or large organizations.
• Proven experience in supporting or implementing data governance frameworks, compliance initiatives, or policy development.
• Experience in coordinating with multiple stakeholders, including regulatory bodies, government agencies, and technology teams.
• Prior leadership experience managing teams in data governance, policy, or stewardship functions.
• Experience in monitoring, reporting, and evaluating data policy implementation is highly desirable.

Key Competencies

• Data policy development and stewardship
• Data governance, privacy, and regulatory compliance
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination and capacity building
• Attention to transparency, accountability, and ethical data use

Purpose of the Position

The Director – Data Exchange & Interoperability shall be responsible for supporting the Executive Director in developing, implementing, and monitoring data exchange and interoperability standards across Pakistan’s Digital Public Infrastructure (DPI).The role ensures seamless, secure, and compliant data sharing across government entities and promotes adherence to national digital standards under the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Support the Executive Director in defining and implementing standards, policies, and frameworks for data exchange and interoperability.
• Ensure secure, reliable, and compliant data exchange across federal, provincial, and regulatory entities.
• Coordinate with government stakeholders, technology teams, and regulators to align interoperability practices with the National Digital Masterplan.
• Monitor adoption and compliance of interoperability standards, identifying gaps and recommending corrective measures.
• Advise on best practices, emerging technologies, and solutions to enhance interoperability and data exchange efficiency.
• Facilitate capacity-building initiatives, training programs, and workshops to promote adherence to interoperability standards across government agencies.
• Prepare reports, dashboards, and briefings on data exchange and interoperability performance for the Executive Director and oversight bodies.
• Supervise and mentor teams responsible for interoperability governance, standards enforcement, and platform integration.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Computer Science, Information Systems, Data Science, or a related discipline.
• Professional certifications in data governance, data interoperability, or IT standards (e.g., TOGAF, CDMP, CISA) are desirable.
• Strong knowledge of data exchange protocols, interoperability frameworks, and public sector compliance requirements.

Experience

• Minimum 10 years of progressively responsible experience in data exchange, interoperability, data governance, or technology standards implementation.
• Proven experience in supporting or implementing interoperability frameworks and standards across complex organizations.
• Experience coordinating with multiple government agencies, regulators, and technology partners.
• Prior leadership experience managing teams in data governance, exchange, or interoperability functions.
• Experience in monitoring, reporting, and evaluating adherence to interoperability standards is highly desirable.

Key Competencies

• Data exchange, interoperability, and governance frameworks
• IT standards, protocols, and secure data sharing
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, capacity building, and compliance enforcement
• Attention to transparency, accountability, and ethical data use

Purpose of the Position

The Director – Data Privacy, Ethics & Responsible Use shall be responsible for supporting the Executive Director in developing and enforcing policies and frameworks for data privacy, ethical practices, and responsible use across Pakistan’s Digital Public Infrastructure (DPI).The role ensures compliance with national regulations, fosters trust in digital services, and promotes ethical, secure, and accountable data practices in alignment with the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Support the Executive Director in defining, implementing, and monitoring policies related to data privacy, ethics, and responsible use.
• Ensure compliance with national regulations, data protection laws, and ethical standards across DPI initiatives.
• Collaborate with government stakeholders, regulators, and technology teams to embed privacy and ethical practices into digital platforms and services.
• Monitor, evaluate, and report on adherence to data privacy, ethical guidelines, and responsible use policies.
• Provide guidance and advisory support on emerging privacy risks, ethical challenges, and responsible AI/data practices.
• Facilitate capacity-building programs, workshops, and knowledge-sharing initiatives to strengthen privacy and ethics awareness across public sector entities.
• Prepare reports, dashboards, and briefings on privacy, ethics, and responsible use practices for the Executive Director and oversight bodies.
• Supervise and mentor teams responsible for privacy, ethics compliance, and responsible data governance.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Data Governance, Information Security, Law, Public Policy, Ethics, or a related discipline.
• Professional certifications in data privacy, cybersecurity, ethics, or governance (e.g., CIPP/E, CIPM, CISSP, or equivalent) are desirable.
• Strong knowledge of data privacy laws, ethical frameworks, responsible AI/data practices, and public sector compliance requirements.

Experience

• Minimum 10 years of progressively responsible experience in data privacy, ethics, responsible use, or governance within government, public sector, or large organizations.
• Proven experience in developing or supporting privacy, ethical, or responsible use policies and frameworks.
• Experience coordinating with multiple government agencies, regulators, and external stakeholders on privacy and ethics matters.
• Prior leadership experience managing teams in data privacy, ethics, or responsible use compliance.
• Experience in monitoring, auditing, and reporting on compliance with privacy and ethical standards is highly desirable.

Key Competencies

• Data privacy, ethics, and responsible use frameworks
• Regulatory compliance and governance
• Risk assessment and mitigation for ethical/data privacy issues
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, training, and capacity building

Purpose of the Position

The Director – AI Risk Classification & Impact Assessment shall be responsible for maintaining a comprehensive AI risk taxonomy, classifying AI systems, and defining requirements for algorithmic impact assessments.The role ensures that AI systems deployed across Pakistan’s public sector are evaluated for risks, compliance, and ethical considerations in alignment with the Digital Nation Pakistan Act, 2025, and PDA’s AI governance frameworks.

Key Responsibilities

• Maintain and continuously update the AI risk taxonomy to categorize AI systems based on potential risks, complexity, and impact.
• Define and implement standards, policies, and procedures for AI risk classification and algorithmic impact assessment.
• Evaluate AI systems to determine their risk profile and compliance with national regulations, ethical standards, and governance frameworks.
• Advise senior management and the Executive Director on AI system risks and required mitigation strategies.
• Develop templates, guidelines, and tools for conducting algorithmic impact assessments across government and public sector AI initiatives.
• Collaborate with federal, provincial, and regulatory stakeholders to ensure AI systems are classified consistently and evaluated effectively.
• Monitor, audit, and report on AI system compliance, risk levels, and impact assessment outcomes.
• Facilitate training, workshops, and capacity-building programs to strengthen AI risk literacy and impact assessment practices.
• Supervise and mentor teams responsible for AI risk classification, impact assessment, and related governance activities.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Artificial Intelligence, Data Science, Computer Science, Machine Learning, or a related discipline.
• Professional certifications in AI governance, risk management, or algorithmic auditing are highly desirable.
• Strong knowledge of AI systems, risk assessment frameworks, algorithmic accountability, and public sector compliance requirements.

Experience

• Minimum 10 years of progressively responsible experience in AI governance, risk management, data science, or algorithmic auditing within government, public sector, or large organizations.
• Proven experience in developing AI risk classification frameworks, conducting algorithmic impact assessments, or managing AI compliance programs.
• Experience coordinating with multiple government agencies, regulators, and technology teams for AI governance.
• Prior leadership experience managing teams in AI risk, compliance, or assessment functions.
• Experience in reporting, auditing, and evaluating AI systems for ethical, legal, and operational risks is highly desirable.

Key Competencies

• AI risk taxonomy, classification, and impact assessment
• Algorithmic auditing, governance, and compliance
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, capacity building, and training
• Attention to transparency, accountability, and ethical AI use.

Purpose of the Position

The Director – AI Ethics, Trust & Human-Centered Government shall be responsible for defining, setting expectations, advising, and aligning AI safeguards across Pakistan’s public sector.The role ensures AI governance prioritizes ethical principles, public trust, and human centered approaches, in compliance with PDA regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Define and implement ethical principles, trust guidelines, and human-centered frameworks for AI systems deployed in public sector initiatives.
• Advise senior management and the Executive Director on AI ethics, trust, and governance policies.
• Align AI safeguards with national regulations, international best practices, and PDA standards.
• Develop governance structures, tools, and processes to ensure AI systems are accountable, transparent, and aligned with human-centric objectives.
• Monitor and evaluate AI deployments for ethical compliance, fairness, inclusivity, and human-centered design.
• Facilitate cross-government collaboration to embed trust and ethics in AI initiatives.
• Lead training, workshops, and capacity-building programs to promote awareness of AI ethics and human-centered governance.
• Prepare reports, dashboards, and policy briefs on AI ethics, trust, and governance performance.
• Supervise and mentor teams responsible for AI ethics, governance, and human-centered practices.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Artificial Intelligence, Ethics, Public Policy, Human-Centered Design, Technology Governance, or a related discipline.
• Professional certifications in AI ethics, human-centered design, or governance (e.g., IEEE Ethics in AI, Responsible AI certification) are desirable.
• Strong knowledge of AI governance, ethical frameworks, trust-building mechanisms, and human-centered public sector applications.

Experience

• Minimum 10 years of progressively responsible experience in AI ethics, technology governance, human-centered design, or public policy within government, public sector, or large organizations.
• Proven experience in defining ethical frameworks, trust guidelines, or governance mechanisms for AI systems.
• Experience coordinating with multiple government agencies, regulators, and technology teams on AI ethics and governance initiatives.
• Prior leadership experience managing teams in ethics, trust, or AI governance functions.
• Experience in policy advisory, monitoring, and evaluation of ethical AI practices is highly desirable.

Key Competencies

• AI ethics, trust, and human-centered governance
• Policy advisory and strategic alignment of AI safeguards
• Knowledge of regulatory compliance, fairness, and accountability
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Capacity building, training, and knowledge dissemination
• Attention to transparency, accountability, and ethical AI practices

Purpose of the Position

The Director – AI Assurance & Lifecycle Governance shall be responsible for designing and implementing AI lifecycle governance and assurance models across Pakistan’s public sector.The role ensures proportionate audits, risk-based oversight, and supports the Chief Risk Officer (CRO) in rolling out AI regulations in alignment with PDA frameworks and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Design and implement AI lifecycle governance frameworks covering development, deployment, operation, and decommissioning of AI systems.
• Develop proportionate assurance and audit models to assess AI system compliance, performance, and risk management.
• Support the CRO in interpreting and rolling out AI regulations, ensuring consistent application across government entities.
• Coordinate with federal, provincial, and regulatory stakeholders to integrate governance and assurance practices into AI initiatives.
• Monitor and evaluate AI system lifecycle activities to identify risks, compliance gaps, and improvement opportunities.
• Provide advisory support on AI assurance, governance standards, and regulatory compliance to senior management and the National Digital Commission.
• Facilitate training, workshops, and capacity-building programs to promote AI lifecycle governance literacy within the public sector.
• Supervise and mentor teams responsible for AI assurance, audits, and lifecycle governance operations.
• Prepare reports, dashboards, and policy briefs on AI assurance performance, audits, and regulatory compliance.
• Ensure documentation, reporting, and adherence to PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Artificial Intelligence, Computer Science, Risk Management, Information Systems, or a related discipline.
• Professional certifications in AI governance, auditing, risk management, or assurance frameworks are desirable.
• Strong knowledge of AI lifecycle governance, risk-based audits, compliance, and public sector regulatory standards.

Experience

• Minimum 10 years of progressively responsible experience in AI governance, lifecycle management, risk assurance, or auditing within government, public sector, or large organizations.
• Proven experience in designing AI lifecycle frameworks, assurance models, or regulatory compliance programs.
• Experience in coordinating with multiple government agencies, regulators, and technology teams.
• Prior leadership experience managing teams in AI assurance, audits, or governance functions.
• Experience in risk-based assessment, monitoring, and reporting for AI systems is highly desirable.

Key Competencies

• AI lifecycle governance, assurance, and audit frameworks
• Risk-based assessment, monitoring, and compliance
• Strategic planning, evaluation, and policy advisory
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Capacity building, training, and knowledge dissemination
• Attention to transparency, accountability, and ethical AI practices

Purpose of the Position

The Director – AI Observatory & Intelligence shall be responsible for providing continuous situational awareness, monitoring trends, identifying risks, and assessing systemic issues related to AI systems deployed across Pakistan’s public sector as well as national level.The role ensures informed decision-making, proactive risk mitigation, and strategic insights in alignment with PDA frameworks and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Establish and maintain an AI observatory to monitor AI system deployments, trends, risks, and systemic issues across government entities.
• Provide continuous situational awareness and intelligence on emerging AI developments, ethical concerns, and operational risks.
• Analyze AI-related data to identify patterns, potential vulnerabilities, and areas requiring regulatory attention or intervention.
• Advise senior management and the Executive Director on AI trends, risks, and systemic issues.
• Develop dashboards, reports, and briefing materials to inform policy, regulatory, and operational decisions.
• Collaborate with federal, provincial, and regulatory stakeholders to collect, validate, and interpret AI-related information.
• Facilitate capacity-building programs, workshops, and knowledge-sharing initiatives to enhance AI awareness and intelligence capabilities.
• Supervise and mentor teams responsible for AI monitoring, risk assessment, intelligence analysis, and reporting.
• Support proactive measures for risk mitigation, system improvement, and policy alignment based on observatory insights.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Artificial Intelligence, Data Science, Information Systems, Public Policy, or a related discipline.
• Professional certifications in AI monitoring, intelligence analysis, risk management, or data analytics are desirable.
• Strong knowledge of AI systems, risk assessment, monitoring frameworks, and public sector governance.

Experience

• Minimum 10 years of progressively responsible experience in AI monitoring, observatory management, risk intelligence, or analytics within government, public sector, or large organizations.
• Proven experience in analyzing trends, systemic issues, and risks related to AI or technology deployments.
• Experience coordinating with multiple government agencies, regulators, and technology teams for AI intelligence functions.
• Prior leadership experience managing teams in AI monitoring, observatory, or intelligence functions.
• Experience in producing actionable reports, dashboards, and policy recommendations based on AI intelligence is highly desirable.

Key Competencies

• AI monitoring, observatory, and intelligence gathering
• Trend analysis, systemic risk identification, and proactive mitigation
• Strategic planning, monitoring, and reporting
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, capacity building, and reporting
• Attention to transparency, accountability, and ethical AI practices

Purpose of the Position

The Director – Regulatory Assessment, Coordination & Alignment shall be responsible for designing, drafting, and maintaining all regulatory instruments issued by the Pakistan Digital Authority.The role ensures that regulations are coherent, aligned with national digital policies, legally compliant, and effectively coordinated across government entities in accordance with the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Design, draft, and maintain regulatory instruments, policies, guidelines, and standards issued by PDA.
• Ensure regulatory frameworks are aligned with the National Digital Masterplan, sectoral strategies, and public sector priorities.
• Coordinate with federal, provincial, and regulatory stakeholders to ensure consistency, legal compliance, and effective implementation of regulations.
• Advise senior management on regulatory alignment, updates, and emerging needs.
• Monitor the application and effectiveness of regulations, identifying gaps, inconsistencies, or areas for improvement.
• Facilitate stakeholder consultations, workshops, and engagement sessions to ensure regulatory clarity and alignment.
• Prepare reports, dashboards, and policy briefs on regulatory instruments, compliance, and alignment outcomes.
• Supervise and mentor teams responsible for regulatory drafting, coordination, and monitoring.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Law, Public Policy, Regulatory Affairs, Governance, or a related discipline.
• Professional certifications in regulatory drafting, public policy, or governance are desirable.
• Strong knowledge of regulatory frameworks, public sector compliance, and digital governance standards.

Experience

• Minimum 10 years of progressively responsible experience in regulatory drafting, policy coordination, governance, or legal advisory within government, public sector, or large organizations.
• Proven experience in designing, maintaining, or implementing regulatory instruments and policies.
• Experience coordinating with multiple stakeholders, regulators, and government agencies for regulatory alignment.
• Prior leadership experience managing teams in regulatory, policy, or governance functions.
• Experience in monitoring, reporting, and evaluating regulatory compliance and effectiveness is highly desirable.

Key Competencies

• Regulatory design, drafting, and alignment
• Policy coordination and governance
• Knowledge of public sector laws, regulations, and compliance frameworks
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communicaton, advisory, and stakeholder coordination
• Attention to transparency, accountability, and legal compliance

Purpose of the Position

The Director – Digital Trust & Inclusion shall be responsible for ensuring that digital services deployed by the Pakistan Digital Authority are trusted, transparent, and socially inclusive, with a particular focus on accessibility and equity for vulnerable populations.The role promotes public confidence, equitable access, and accountability across all digital initiatives in alignment with the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Develop and implement strategies, policies, and frameworks to promote trust, transparency, and social inclusion in digital services.
• Ensure digital initiatives are accessible and equitable, prioritizing the needs of vulnerable populations and marginalized communities.
• Monitor and assess digital service delivery for inclusivity, user trust, and ethical compliance.
• Advise senior management on policies, best practices, and measures to enhance digital trust and inclusion.
• Coordinate with federal, provincial, and local stakeholders to ensure consistent adoption of inclusive and trustworthy digital practices.
• Facilitate training, workshops, and awareness programs to build capacity in inclusive digital service design and trust management.
• Prepare reports, dashboards, and policy briefs on trust, transparency, and inclusivity outcomes.
• Supervise and mentor teams responsible for digital trust, accessibility, and social inclusion initiatives.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Public Policy, Social Sciences, Technology Policy, Human-Centered Design, or a related discipline.
• Professional certifications in digital inclusion, accessibility, or human-centered design are desirable.
• Strong knowledge of digital trust, transparency frameworks, social inclusion practices, and public sector compliance requirements.

Experience

• Minimum 10 years of progressively responsible experience in digital trust, social inclusion, accessibility, or public policy within government, public sector, or large organizations.
• Proven experience in designing or implementing programs that enhance digital service trust, transparency, or inclusivity.
• Experience coordinating with multiple stakeholders, including government agencies, regulators, and community organizations.
• Prior leadership experience managing teams in digital trust, inclusion, or accessibility functions.
• Experience in monitoring, reporting, and evaluating inclusive digital service delivery is highly desirable.

Key Competencies

• Digital trust, transparency, and inclusion frameworks
• Accessibility and human-centered design in digital services
• Public sector policy advisory and governance
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Attention to equity, accountability, and ethical digital practices

Purpose of the Position

The Director – Design System shall be responsible for developing and implementing a nationwide design system to standardize digital service design across Pakistan’s public sector.The role ensures consistency, usability, accessibility, and a unified visual and functional experience across all government digital platforms, aligned with PDA standards and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the development, implementation, and maintenance of a nationwide design system for digital services.
• Define design standards, principles, components, and patterns to ensure consistent and user-friendly digital experiences.
• Collaborate with federal, provincial, and local government stakeholders to integrate the design system into existing and new digital services.
• Promote accessibility, usability, and inclusivity in all aspects of digital design.
• Monitor adoption and compliance of the design system across government platforms and projects.
• Advise senior management on design system strategies, guidelines, and best practices.
• Facilitate training, workshops, and capacity-building programs to strengthen design literacy and adoption within government teams.
• Supervise and mentor teams responsible for design system development, implementation, and governance.
• Prepare reports, dashboards, and briefs on design system performance, adoption, and impact.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Design, Human-Computer Interaction (HCI), Interaction Design, User Experience (UX), or a related discipline.
• Professional certifications in UX, design systems, or accessibility are desirable.
• Strong knowledge of design standards, user-centered design principles, accessibility, and public sector digital service delivery.

Experience

• Minimum 10 years of progressively responsible experience in design systems, UX/UI design, or digital service design within government, public sector, or large organizations.
• Proven experience in developing and implementing design systems or frameworks at scale.
• Experience coordinating with multiple stakeholders, including government agencies, regulators, and technology teams.
• Prior leadership experience managing teams in design system development, UX, or digital service design.
• Experience in monitoring, reporting, and evaluating design system adoption and impact is highly desirable.

Key Competencies

• Design system development, governance, and adoption
• User-centered design, UX/UI, and accessibility
• Public sector digital service design standards
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, training, and capacity building

Purpose of the Position

The Director – Partnership & Stakeholder Engagement shall be responsible for establishing and managing relationships with key partners & stakeholders of the Pakistan Digital Authority (PDA) and setting up strategic partnerships across the digital ecosystem.The role ensures effective collaboration, alignment of initiatives, and maximizes the impact of PDA programs in accordance with national regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Develop and implement strategies to identify, engage, and manage key stakeholders across government, private sector, academia, and international partners.
• Establish strategic partnerships to support PDA initiatives, promote digital innovation, and enhance national digital capabilities.
• Serve as the primary liaison for stakeholder engagement, ensuring alignment of objectives, transparency, and accountability.
• Monitor stakeholder relationships, assessing engagement effectiveness, and recommending improvements.
• Advise senior management on partnership opportunities, stakeholder risks, and engagement strategies.
• Facilitate workshops, forums, and engagement programs to strengthen collaboration and knowledge-sharing across the ecosystem.
• Prepare reports, dashboards, and briefings on partnership initiatives, stakeholder engagement outcomes, and collaboration metrics.
• Supervise and mentor teams responsible for stakeholder engagement, partnerships, and relationship management.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Public Policy, Business Administration, International Relations, Communications, or a related discipline.
• Professional certifications in stakeholder management, partnership development, or strategic alliances are desirable.
• Strong knowledge of public sector ecosystems, partnership frameworks, and stakeholder engagement best practices.

Experience

• Minimum 10 years of progressively responsible experience in stakeholder engagement, partnership management, or strategic alliances within government, public sector, or large organizations.
• Proven experience in establishing and managing multi-stakeholder partnerships or collaborative initiatives.
• Experience coordinating with multiple government agencies, private sector entities, and international partners.
• Prior leadership experience managing teams in stakeholder engagement, partnerships, or relationship management functions.
• Experience in monitoring, reporting, and evaluating partnership performance is highly desirable.

Key Competencies

• Stakeholder engagement and relationship management
• Strategic partnership development and governance
• Public sector collaboration and ecosystem coordination
• Leadership, team development, and mentoring
• Strategic planning, monitoring, and evaluation
• Communication, negotiation, and advisory skills
• Analytical, problem-solving, and decision-making skills
• Knowledge dissemination, training, and capacity building

Purpose of the Position

The Director – MRL & Policy-as-a-Code Initiative shall lead the development, adoption, and governance of Pakistan’s Machine-Readable Legislation (MRL) sector, including the creation of standards for legislative markup language.This role ensures that policies, regulations, and acts are digitized in machine-readable formats, enabling interoperability, transparency, and efficient governance across the public sector in alignment with PDA standards and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the design, implementation, and governance of Machine-Readable Legislation frameworks, including Pakistan’s legislative markup language.
• Coordinate with the Ministry of Law, parliamentary offices, regulatory authorities, and other government departments to define and implement MRL standards.
• Oversee initiatives such as the Digital Gazette to ensure policies, regulations, and acts are published in structured, machine-readable formats.
• Promote adoption of the MRL framework across government entities, facilitating interoperability with digital platforms, AI systems, and policy-as-code initiatives.
• Advise senior management on emerging technologies, policy automation strategies, and best practices in legislative digitization.
• Develop tools, guidelines, and processes to support the creation, validation, and maintenance of machine-readable legislation.
• Facilitate training, workshops, and capacity-building programs for government stakeholders to ensure adoption and compliance with MRL standards.
• Monitor and evaluate the adoption, effectiveness, and compliance of MRL initiatives across government departments.
• Supervise and mentor teams responsible for MRL development, policy-as-code implementation, and legislative digitization operations.
• Prepare reports, dashboards, and briefings on MRL adoption, usage, and impact on governance and policy delivery.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Qualifications

• Minimum Master’s degree in Law, Public Policy, Computer Science, Information Systems, Digital Governance, or a related discipline.
• Professional certifications in RegTech, legal informatics, AI governance, or policy automation are desirable.
• Strong knowledge of legal frameworks, digital governance, machine-readable standards, and public sector policy systems.

Experience

• Minimum 10 years of progressively responsible experience in legal technology, digital governance, policy automation, or regulatory frameworks.
• Proven experience in leading initiatives to digitize legislation, regulations, or policies into machine-readable formats.
• Experience coordinating with multiple government agencies, including ministries, regulators, and technology teams.
• Prior leadership experience managing teams in legal-tech, policy-as-code, or legislative digitization functions.
• Experience in developing standards, tools, or platforms for machine-readable legislation is highly desirable.

Key Competencies

• Machine-Readable Legislation (MRL) frameworks and governance
• Policy-as-Code design and implementation
• Legal digitization, compliance, and public sector governance
• Stakeholder coordination across ministries, regulators, and agencies
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and capacity-building skills
• Attention to transparency, accountability, and standardization

Role Purpose

The Director – Government & Ecosystem Integration is responsible for driving the adoption and integration of Pakistan’s Digital Public Infrastructure (DPI) across government institutions, provinces, and the private sector.The role ensures that the Pakistan Stack, Identity, Payments, and Data Exchange, becomes the foundational infrastructure for digital services, enabling efficient public service delivery and digital economic innovation.

Key Responsibilities

• Lead integration of DPI rails across federal ministries and provincial governments.
• Develop integration frameworks and onboarding processes for government institutions adopting DPI platforms.
• Support ministries in designing DPI-enabled digital services.
• Facilitate coordination between federal and provincial governments to enable interoperable digital services.
• Ensure provincial platforms integrate with national DPI infrastructure while maintaining institutional autonomy.
• Enable fin techs, banks, telecom operators, and technology firms to build services using DPI platforms.
• Promote access to DPI APIs and developer ecosystems.
• Support development of sector-specific digital initiatives leveraging DPI infrastructure (e.g., health, agriculture, financial services).
• Establish partnerships with key stakeholders to expand DPI adoption.
• Promote innovation and collaboration between government and the digital economy.
• Engage with a wide range of stakeholders including:
  • Federal ministries and provincial governments
  • National institutions such as NADRA, State Bank of Pakistan, and regulatory authorities
  • Banks, fintech companies, telecom operators, and technology firms
  • Startups and digital ecosystem participants

Education

• Master’s degree in Public Policy, Public Administration, Technology Management, Digital Governance, or a related field.

Experience

• 10–12 years of experience in digital government, technology policy, platform ecosystems, or digital transformation programs.
• Experience managing multi-stakeholder technology initiatives across government and industry.

Key Competencies

• Stakeholder engagement across public and private sectors
• Partnership development and ecosystem growth
• Digital service design and adoption strategy
• Strategic planning and program leadership
• Policy and technology interface management
• Communication, negotiation, and relationship management

Role Purpose

The Director – Data Exchange is responsible for designing, implementing, and operating the National Data Exchange Layer (NDEL), the interoperability backbone of Pakistan’s Digital Public Infrastructure (DPI).The role enables secure, standardized data exchange across government institutions and authorized ecosystem partners, ensuring that agencies can access verified information through APIs while maintaining data sovereignty, privacy, and institutional autonomy.

Key Responsibilities

• National Data Exchange Architecture
  • Design and oversee the architecture of the National Data Exchange Layer (NDEL).
  • Enable secure, API-based data sharing between government institutions and digital platforms.
  • Ensure alignment with national interoperability standards and architecture frameworks.
• Federated Data Exchange Governance
  • Implement a federated data-sharing model where institutions retain control over their data.
  • Establish policies and mechanisms for controlled and auditable data access.
  • Prevent centralized duplication of government data.
• Government System Interoperability
  • Enable ministries and agencies to exchange data securely through standardized APIs.
  • Support cross-agency digital workflows that reduce manual verification and documentation processes.
• Platform Operations
  • Oversee operational management of the NDEL platform, including API gateway services.
  • Ensure system reliability, scalability, and high availability for national data exchange services.
• Ecosystem Integration
  • Onboard government institutions and authorized ecosystem partners to the NDEL.
  • Support technical integration with federal ministries, provincial governments, and regulated private-sector participants.
• Stakeholder Engagement
  • Collaborate with key stakeholders including:
  • Federal ministries and provincial governments
  • National institutions such as NADRA, State Bank of Pakistan, and Federal Board of Revenue
  • Regulatory authorities and digital platform operators
  • Technology providers supporting government digital systems

Education

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Engineering, or a related field.

Experience

• 10–12 years of experience in enterprise integration systems, data platforms, or distributed systems.
• Experience implementing API-based data exchange or interoperability platforms.
• Experience working with large-scale digital infrastructure or regulated data environments is preferred.

Key Competencies

• Data interoperability and API ecosystem architecture
• Distributed systems and integration platform governance
• Secure data exchange and data governance frameworks
• Enterprise integration and microservices architecture
• Platform reliability, scalability, and operational oversight
• Stakeholder coordination across government data providers
• Risk management and compliance in a regulated data environment
• Analytical thinking and technical problem solving

Role Purpose

The Director – Infrastructure & Connectivity is responsible for designing and operating the infrastructure backbone supporting Pakistan’s Digital Public Infrastructure (DPI).The role ensures that national digital platforms operate on secure, scalable, and highly available infrastructure, enabling reliable access to identity, payments, and data exchange services across government and the digital ecosystem.

Key Responsibilities

• National DPI Infrastructure
  • Develop and implement infrastructure strategy supporting national DPI platforms.
  • Ensure high availability, scalability, and resilience for mission-critical digital services.
• Cloud & Hosting Architecture
  • Oversee government cloud and hybrid infrastructure environments supporting DPI platforms.
  • Ensure secure hosting environments and scalable deployment models for national digital services.
• Connectivity for Government Systems
  • Enable secure connectivity between government institutions and national digital infrastructure.
  • Support integration of federal and provincial systems with DPI platforms.
• Telecom & Network Coordination
  • Coordinate with telecom operators and regulatory bodies to ensure connectivity readiness for digital public services.
  • Support mobile-first service delivery and resilient network infrastructure.
• Infrastructure Operations
  • Oversee infrastructure performance, disaster recovery capabilities, and operational resilience of national platforms.
• Stakeholder Engagement
  • Collaborate with:
  • Federal ministries and provincial governments implementing digital services
  • National institutions such as NADRA and State Bank of Pakistan
  • Telecom operators, cloud providers, and infrastructure vendors
  • Technology partners supporting national digital platforms

Education

• Bachelor’s or Master’s degree in Computer Science, Network Engineering, Information Systems, or a related field.

Experience

• 10–12 years of experience in infrastructure engineering, cloud architecture, or network systems.
• Experience managing large-scale digital infrastructure or mission-critical platforms is highly desirable.

Key Competencies

• Cloud and infrastructure architecture for national platforms
• Network systems and secure connectivity framework
• Infrastructure scalability, resilience, and disaster recovery planning
• Telecom and connectivity ecosystem coordination
• Vendor and technology partner management
• Cybersecurity awareness in infrastructure environments
• Strategic planning for digital infrastructure development

Role Purpose

The Director – Interoperability & Standards is responsible for establishing and governing the national interoperability framework and digital standards underpinning Pakistan’s Digital Public Infrastructure (DPI).The role ensures that government systems, digital platforms, and ecosystem participants adopt common technical standards, enabling secure and seamless integration with the Pakistan Stack, Identity, Payments, and Data Exchange.

Key Responsibilities

• National Interoperability Framework
  • Develop and maintain the National Digital Interoperability Framework for government digital systems.
  • Define integration protocols enabling secure communication and data exchange across institutions.
• Digital Standards Governance
  • Establish national technical standards, including API frameworks, authentication protocols, and data exchange formats.
  • Ensure government digital platforms comply with interoperability standards.
• Architecture Compliance
  • Review architecture proposals for government systems and ensure alignment with national DPI architecture.
  • Support ministries and agencies implementing interoperable digital platforms.
• Vendor Neutrality & Open Standards
  • Promote adoption of open standards and vendor-neutral architectures.
  • Ensure procurement frameworks support the long-term sustainability of national digital infrastructure.
• Capacity Building & Adoption
  • Promote awareness and implementation of interoperability standards across government and ecosystem stakeholders.
• Stakeholder Engagement
  • Collaborate with:
  • Federal ministries and provincial governments implementing digital systems
  • National institutions including NADRA, State Bank of Pakistan, and Federal Board of Revenue
  • Technology providers and ecosystem participants integrating with national digital infrastructure

Education

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or related field.

Experience

• 10–12 years of experience in enterprise architecture, digital platform governance, or interoperability frameworks.
• Experience designing integration standards or architecture frameworks for large-scale digital systems.

Key Competencies

• Enterprise architecture and interoperability frameworks
• Technical standards development and governance
• API standards, authentication protocols, and integration design
• Digital platform architecture compliance and oversight
• Open standards and vendor-neutral technology frameworks
• Cross-institutional coordination for standards adoption
• Strategic technology governance
• Technical advisory and policy alignment

Role Purpose

The Director – Platforms is responsible for designing, operating, and scaling the national digital platform ecosystem that exposes Pakistan’s Digital Public Infrastructure through APIs and developer platforms.The role ensures that the Pakistan Stack, Identity, Payments, and Data Exchange, is accessible to government systems, private-sector platforms, and developers, enabling scalable digital services and innovation.

Key Responsibilities

• DPI Platform Strategy
  • Develop and implement the national platform strategy enabling access to DPI services through APIs.
  • Ensure platforms support high-volume transactions and scalable digital services.
• API Platform Governance
  • Design and manage the API ecosystem enabling integration with DPI rails.
  • Ensure secure API authentication, lifecycle management, and compliance with national standards.
• Platform Operations
  • Oversee operation and performance of national DPI platforms and API gateways.
  • Ensure reliability, scalability, and secure access for participating systems.
• Developer Ecosystem
  • Establish developer portals, documentation, and sandbox environments to enable ecosystem participation.
  • Promote innovation through developer engagement programs.
• Integration Enablement
  • Support government agencies and private-sector organizations integrating with DPI platforms.
• Stakeholder Engagement
  • Collaborate with:
  • Federal ministries and provincial governments implementing digital services
  • National institutions including NADRA and State Bank of Pakistan
  • Banks, fintechs, telecom operators, and technology companies
  • Developers and digital innovation ecosystems

Education

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or related field.

Experience

• 10–12 years of experience in platform engineering, API ecosystems, or large-scale digital platforms.
• Experience managing high-traffic digital platforms or national digital infrastructure is highly desirable.

Key Competencies

• Digital platform strategy and API ecosystem management
• High-scale platform architecture and operations
• Developer ecosystem and platform engagement strategies
• API lifecycle management and platform governance
• Platform scalability, security, and reliability oversight
• Innovation enablement through platform ecosystems
• Integration enablement for government and private-sector systems
• Technical leadership and platform product thinking

Role Purpose

The Executive Director – DPI Strategy & Lifecycle is responsible for leading the strategy, adoption, and lifecycle management of Pakistan’s Digital Public Infrastructure (DPI).The role ensures that the Pakistan Stack, including identity, payments integration, and data exchange, is effectively adopted across federal ministries, provincial governments, and the private sector, enabling scalable digital public services and economic innovation.The Executive Director serves as the primary bridge between DPI architecture and ecosystem adoption, translating national infrastructure into impactful digital services.

Key Responsibilities

• DPI Strategy & Roadmap: Lead the development and execution of the National DPI Strategy aligned with the Digital Nation Pakistan Act and the National Digital Masterplan.Define national priorities for DPI adoption across government and the digital economy.Develop and maintain the Pakistan Stack roadmap.
• DPI Lifecycle Management: Oversee the full lifecycle of national DPI platforms, from strategy and implementation to ecosystem adoption and continuous improvement.Ensure DPI platforms remain scalable, reliable, and responsive to evolving digital service needs.
• Government Integration: Enable integration of DPI rails across federal ministries and provincial governments.Develop frameworks and onboarding processes for government institutions adopting DPI infrastructure.
• Ecosystem Development: Foster a vibrant private-sector ecosystem building services on DPI rails.Support fintech, startups, telecom operators, and technology providers integrating with national platforms.
• Sectoral Digital Platforms: Lead the development of sector-specific digital programs leveraging DPI infrastructure (e.g., health, agriculture, finance, education).
• Stakeholder Engagement: Collaborate with key national and international stakeholders including:
  • Federal ministries and provincial governments
  • NADRA, State Bank of Pakistan, and regulatory authorities
  • Banks, fintechs, telecom operators, and technology firms
  • Development partners and international DPI initiatives

Education

• Master’s degree in Public Policy, Technology Management, Computer Science, or a related field.

Experience

• 12–15 years of experience in digital government, technology strategy, or national digital platforms.
• Demonstrated leadership in large-scale digital transformation or platform ecosystems.

Key Competencies

• Digital public infrastructure strategy and governance
• National digital transformation leadership
• Platform lifecycle management and ecosystem adoption
• Strategic planning and program management
• Government and private-sector ecosystem coordination, Stakeholder engagement at national and international levels
• Leadership, decision-making, and organizational influence

Role Purpose

The Executive Director – Software Architecture is responsible for defining and governing the technical architecture underpinning Pakistan’s Digital Public Infrastructure (DPI).The role ensures that the Pakistan Stack, including digital identity, payments integration, and the National Data Exchange Layer, is implemented using secure, interoperable, and scalable architecture aligned with open standards.The Executive Director serves as the technical authority for national DPI architecture, ensuring that government and ecosystem platforms integrate seamlessly with national digital infrastructure.

Key Responsibilities

• National DPI Architecture: Develop and maintain the National DPI Reference Architecture.Define architecture principles guiding digital platform development across government.
• Interoperability Framework: Establish and enforce the national interoperability framework for digital services.Define API standards and integration protocols enabling cross-government system interoperability.
• Data Exchange Architecture: Oversee the architecture of the National Data Exchange Layer (NDEL) enabling secure and federated data sharing between institutions.
• Architecture Governance: Lead architecture governance mechanisms including the Architecture Review Board.Ensure government digital platforms comply with national architecture standards.
• Technology Sovereignty: Promote open standards, modular architecture, and vendor neutrality in national digital infrastructure.Evaluate technology frameworks supporting sustainable DPI implementation.
• Stakeholder Engagement: Collaborate with federal and provincial government technology teams, national institutions including NADRA and State Bank of Pakistan, private-sector technology providers and fintech ecosystems, and international DPI and digital government initiatives.

Education

• Master’s degree in Computer Science, Software Engineering, Information Systems, or a related field.

Experience

• 12–15 years of experience in enterprise architecture, distributed systems, or digital infrastructure programs.
• Experience designing large-scale platform architectures or national digital systems.

Key Competencies

• Enterprise and national digital architecture design
• Distributed systems and large-scale platform architecture
• Digital interoperability frameworks and API standards
• Architecture governance and technical oversight
• Secure and scalable system design
• Open standards and modular technology framework
• Strategic technology evaluation and architecture leadership
• Cross-government technical coordination and advisory

Role Purpose

The Principal Architect is responsible for translating Pakistan’s Digital Public Infrastructure (DPI) architecture into implementable system designs and technical frameworks.The role ensures that digital systems developed across government institutions and ecosystem partners align with the Pakistan Stack architecture, including identity services, payments integration, and the National Data Exchange Layer.The Principal Architect provides technical leadership to ensure that national digital platforms remain secure, scalable, interoperable, and aligned with national architecture standards.

Key Responsibilities

• Architecture Design & Implementation: Translate national DPI architecture into solution architectures, integration patterns, and implementation frameworks.Develop technical blueprints supporting identity, payments, and data exchange infrastructure.
• Architecture Governance: Review system architectures proposed by ministries and agencies.Ensure compliance with national interoperability and architecture standards.
• DPI Platform Architecture: Design scalable architectures supporting national digital platforms, APIs, and data exchange systems.Guide engineering teams implementing DPI services.
• Legacy System Modernization: Support modernization of legacy government IT systems through incremental integration with DPI infrastructure.
• Technical Guidance: Provide architectural leadership and guidance to government and ecosystem teams integrating with DPI platforms.
• Stakeholder Engagement: Collaborate with key technical stakeholders, including the Chief DPI Officer, Executive Director – Software Architecture, Directors responsible for Platforms, Data Exchange, and Interoperability, technical teams across federal ministries and provincial governments, national institutions, and technology partners integrating with DPI services.

Education

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or Information Systems.

Experience

• 12+ years of experience in software architecture or distributed systems design.
• Experience designing large-scale digital platforms, API ecosystems, or national digital infrastructure.
• Experience working with government technology systems or regulated digital platforms is highly desirable.

Key Competencies

• Distributed systems architecture
• API-first and microservices architectures
• Digital identity and authentication systems
• Data exchange and interoperability frameworks
• Enterprise architecture governance

Purpose of the Position

The Director – Citizen Experience Observatory shall lead the establishment and operation of the Authority’s citizen experience monitoring function.The role is responsible for maintaining continuous visibility into citizen experience trends, adoption patterns, and systemic service delivery issues across government digital services.The Director will generate insights and evidence-based recommendations to support improvements in public sector digital services, ensuring alignment with the National Digital Masterplan and the Authority’s mandate to enhance digital citizen journeys.

Responsibilities

• Citizen Experience Monitoring: Establish and lead the Citizen Experience Observatory to monitor citizen interactions with government digital services.Maintain continuous visibility into citizen experience trends, service adoption patterns, and user behavior across digital platforms.Identify systemic service delivery issues and recurring pain points affecting citizens across government services.
• Analytics & Insight Generation: Develop frameworks, metrics, and methodologies to measure citizen experience, accessibility, and service performance.Analyze service usage data, citizen feedback, and adoption trends to generate actionable insights.Produce regular analytical reports, dashboards, and insight briefs for executive leadership and stakeholders.
• Service Improvement & Policy Support: Provide evidence-based recommendations to improve digital citizen journeys and service delivery models.Support the development of citizen experience standards, guidelines, and best practices for government digital services.Contribute insights to policy, regulatory, and program teams to inform digital transformation initiatives.
• Government Coordination: Coordinate with federal ministries, provincial governments, and public sector entities to monitor and improve service performance.Promote consistent adoption of citizen experience measurement practices across government institutions.Facilitate collaboration with data, policy, and technology teams to integrate observatory insights into service improvements.
• Data Governance & Responsible Use: Ensure responsible use of citizen data in observatory activities in accordance with approved data governance frameworks.Maintain safeguards to protect citizen privacy, confidentiality, and ethical use of data.Ensure compliance with applicable laws, regulations, and standards governing digital services and data use.

Education

• Minimum Bachelor’s degree in Public Policy, Public Administration, Data Analytics, Economics, Information Systems, Social Sciences, or a related discipline.
• A Master’s degree in Public Policy, Data Analytics, Digital Governance, Public Administration, or a related field shall be preferred.

Experience

• Minimum 10–12 years of relevant experience in policy analysis, service delivery monitoring, digital transformation programs, public sector analytics, or citizen engagement initiatives.
• Prior leadership or team management experience in policy, analytics, or digital governance environments.

Key Competencies

• Citizen experience and service design understanding
• Data-driven policy analysis and performance monitoring
• Strategic thinking and problem-solving
• Leadership and team management
• Stakeholder coordination across government entities
• Analytical reporting and insight generation
• Understanding of digital governance and public sector service delivery
• Ethical handling of citizen data and confidentiality
• Strong communication and presentation skills

Purpose of the Position

The Director – National Decentralized Trust Layer shall lead the design, development, and implementation of Pakistan’s national decentralized trust infrastructure within the country’s Digital Public Infrastructure ecosystem.The role will oversee frameworks and platforms that enable trusted digital interactions, credential verification, and secure data exchange among government, citizens, and private-sector entities, ensuring alignment with the National Digital Masterplan and relevant legal and governance frameworks.

Key Responsibilities

• Trust Layer Strategy & Frameworks: Lead the development and implementation of the National Decentralized Trust Layer strategy as part of Pakistan’s Digital Public Infrastructure.Define governance frameworks, standards, and technical principles for decentralized trust systems and verifiable credential ecosystems.Ensure alignment of the trust layer architecture with national digital identity, data exchange, and digital governance initiatives.
• Platform Development & Lifecycle Management: Oversee the design, deployment, and continuous improvement of national trust layer platforms and supporting infrastructure.Ensure systems remain secure, scalable, interoperable, and capable of supporting evolving digital service needs.Guide technical teams and implementation partners in building trust frameworks and credential verification systems.
• Ecosystem Integration: Enable integration of the decentralized trust layer with government digital services, identity systems, and digital public infrastructure platforms.Facilitate adoption of trust layer capabilities by public sector entities and relevant private sector participants.Develop onboarding frameworks and integration standards for institutions participating in the trust ecosystem.
• Standards, Compliance & Security: Establish standards, protocols, and safeguards to ensure the security, integrity, and reliability of decentralized trust systems.Ensure compliance with applicable laws, national data governance frameworks, and cybersecurity requirements.Monitor risks related to trust infrastructure and implement mitigation strategies.
• Stakeholder Coordination & Innovation: Coordinate with federal and provincial entities, regulators, and technology partners to promote adoption of trust-layer capabilities.Monitor global trends and best practices in decentralized identity, trust frameworks, and digital credentials.Support research, pilots, and innovation initiatives to strengthen trusted digital ecosystems in Pakistan.

Education

• Minimum Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, Digital Governance, or a related discipline.
• A Master’s degree in Computer Science, Information Security, Technology Policy, or a related field shall be preferred.

Experience

• Minimum 10–12 years of relevant experience in digital infrastructure development, identity systems, cybersecurity, or digital governance initiatives.
• Experience coordinating multi-stakeholder technology initiatives involving government and private sector entities.

Key Competencies

• Understanding of decentralized trust frameworks and digital identity systems
• Technology strategy and architecture oversight
• Cybersecurity and data protection awareness
• Stakeholder coordination across government and technology ecosystems
• Strategic planning and program leadership
• Risk assessment and compliance management
• Strong analytical and problem-solving skills
• Effective communication and executive reporting

Purpose of the Position

The Director – People and Culture shall lead the development and implementation of the Authority’s human resource strategy, fostering a high-performing, inclusive, and mission-driven organizational culture.The role will oversee workforce planning, talent management, organizational development, and employee engagement to ensure the Authority attracts, develops, and retains the talent required to deliver its mandate under the Digital Nation Pakistan framework.

Key Responsibilities

• People Strategy & Workforce Planning: Lead the development and implementation of the Authority’s people and culture strategy aligned with organizational goals and strategic priorities.Oversee workforce planning to ensure the Authority has the skills, capabilities, and staffing levels required to deliver its mandate.Develop policies and frameworks to support talent acquisition, retention, and succession planning.
• Talent Management & Recruitment: Oversee recruitment and selection processes to attract high-quality talent across technical, policy, and administrative functions.Develop transparent and merit-based hiring frameworks aligned with public sector governance requirements.Strengthen onboarding processes to support smooth integration of new employees into the organization.
• Organizational Development: Lead initiatives to strengthen organizational structure, performance management, and professional development programs.Design and implement leadership development, training, and capacity-building programs for employees.Promote a culture of continuous learning and innovation within the Authority.
• Employee Engagement & Culture: Foster a positive, inclusive, and collaborative workplace culture aligned with the Authority’s values and mission.Develop employee engagement initiatives and mechanisms to promote well-being, motivation, and productivity.Address workplace concerns and promote effective communication between management and employees.
• HR Governance & Compliance: Ensure human resource policies and practices comply with applicable laws, regulations, and government guidelines.Maintain transparent HR processes related to performance evaluation, employee conduct, and disciplinary matters.Oversee HR reporting, documentation, and record management in accordance with governance standards.

Education

• Minimum Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, Organizational Psychology, or a related discipline.
• A Master’s degree in Human Resource Management, Business Administration, Organizational Development, or a related field shall be preferred.

Experience

• Minimum 10–12 years of relevant experience in human resource management, organizational development, or people operations within public sector institutions, development organizations, or large private sector entities.
• Demonstrated experience in talent management, workforce planning, and organizational culture initiatives.
• Experience in developing HR policies, recruitment frameworks, and performance management systems, and prior leadership experience managing HR teams.

Key Competencies

• Human resource strategy and workforce planning
• Talent acquisition and employee development
• Organizational culture and employee engagement
• Leadership and team management
• HR policy development and governance
• Conflict resolution and employee relations
• Strategic thinking and organizational development
• Strong interpersonal and communication skills

Purpose of the Position

The Executive Director – Citizen Journey Governance shall be responsible for overseeing, designing, and optimizing the end-to-end citizen journey across Pakistan’s public digital services.The role ensures that digital services are efficient, user-centric, and aligned with national digital policies, providing a seamless, transparent, and inclusive experience in compliance with PDA regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the design, implementation, and governance of the citizen journey across federal and provincial digital services.
• Define and enforce standards, frameworks, and best practices for user-centric digital service delivery.
• Coordinate with government agencies, regulators, and technology teams to align citizen-facing services with the National Digital Masterplan.
• Monitor citizen experience metrics, feedback, and service delivery performance to identify gaps and improvement opportunities.
• Advise senior management on policies, innovations, and strategic initiatives to enhance citizen journeys.
• Facilitate cross-agency collaboration, workshops, and capacity-building initiatives to strengthen digital service design and governance capabilities.
• Develop dashboards, reports, and policy briefs on citizen experience, adoption, and satisfaction across public services.
• Supervise and mentor teams responsible for citizen journey design, governance, analytics, and service improvement initiatives.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Education

• Minimum Master’s degree in Public Policy, Human-Centered Design, User Experience (UX), Service Design, Information Systems, or a related discipline.
• Professional certifications in service design, UX, digital transformation, or governance are desirable.
• Strong knowledge of citizen-centric service delivery, digital governance, human-centered design principles, and public sector compliance frameworks.

Experience

• Minimum 10 years of progressively responsible experience in citizen-centric digital services, service design, UX, or digital governance within government, public sector, or large organizations.
• Proven experience in leading citizen journey initiatives, service design frameworks, or digital service governance programs.
• Prior leadership experience managing teams in digital service design, user experience, or citizen journey governance.
• Experience in monitoring, reporting, and evaluating service delivery and citizen satisfaction metrics is highly desirable.

Key Competencies

• Citizen journey design, governance, and optimization
• Human-centered design and user experience (UX) principles
• Public sector digital service delivery standards
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, training, and capacity building
• Attention to transparency, accountability, and citizen-focused outcomes

Purpose of the Position

The Executive Director – Service Design Governance shall be responsible for overseeing, standardizing, and governing service design practices across Pakistan’s public digital services.The role ensures that all government services are efficient, user-centric, interoperable, and aligned with national digital policies, enhancing the quality, accessibility, and consistency of citizen-facing services in compliance with PDA regulations and the Digital Nation Pakistan Act, 2025.

Key Responsibilities

• Lead the governance, oversight, and standardization of service design practices across federal and provincial digital services.
• Define, implement, and enforce service design frameworks, methodologies, and best practices aligned with the National Digital Masterplan.
• Coordinate with government agencies, regulators, and technology teams to ensure interoperability and consistency of service delivery.
• Monitor service design initiatives, evaluate performance metrics, and identify opportunities for process optimization and innovation.
• Advise senior management on service design policies, strategic initiatives, and emerging trends.
• Facilitate cross-agency collaboration, training, and capacity-building programs to strengthen service design governance capabilities.
• Develop dashboards, reports, and policy briefs on service design governance, adoption, and performance outcomes.
• Supervise and mentor teams responsible for service design governance, quality assurance, and process improvement initiatives.
• Ensure documentation, reporting, and compliance with PDA regulations, transparency, and accountability standards.

Education

• Minimum Master’s degree in Service Design, Human-Centered Design, UX, Public Policy, Information Systems, or a related discipline.
• Professional certifications in service design, UX, digital governance, or quality management are desirable.
• Strong knowledge of service design governance, digital transformation, interoperability, and public sector standards.

Experience

• Minimum 10 years of progressively responsible experience in service design, governance, UX, or digital service delivery within government, public sector, or large organizations.
• Proven experience in leading governance frameworks, standardization, or quality assurance of citizen-facing services.
• Prior leadership experience managing teams in service design governance, quality assurance, or process improvement functions.
• Experience in monitoring, reporting, and evaluating service design adoption and performance is highly desirable.

Key Competencies

• Service design governance, standardization, and oversight
• Human-centered design, UX, and citizen-centric service delivery
• Interoperability and public sector compliance
• Strategic planning, monitoring, and evaluation
• Leadership, team development, and mentoring
• Analytical, problem-solving, and decision-making skills
• Communication, advisory, and stakeholder coordination
• Knowledge dissemination, training, and capacity building
• Attention to transparency, accountability, and service quality

Purpose of the Position

The Executive Director – Software Architecture & Standards shall be responsible for developing, overseeing, and enforcing the software and application architecture of shared services, platforms, and customer-facing digital applications across government entities.The role ensures that software systems are scalable, secure, interoperable, and aligned with national digital standards in accordance with the Digital Nation Pakistan Act, 2025.This position provides strategic leadership in defining software architecture principles, setting technology standards, and guiding development practices to ensure efficiency, reliability, and sustainability of government digital services.

Key Responsibilities

• Software Architecture Development: Define and implement enterprise-level software and application architecture for shared services, platforms, and customer-facing applications.Establish architectural principles, design patterns, and best practices for software development across government digital services.Ensure alignment of software architecture with national digital strategies, shared platforms, and interoperability standards.
• Standards and Governance: Develop, enforce, and maintain coding standards, technology policies, and architectural guidelines.Ensure compliance with security, scalability, accessibility, and interoperability requirements across all software systems.Conduct architectural reviews, assessments, and audits to ensure adherence to standards.
• Platform and Application Oversight: Oversee the design and development of shared services and platforms, ensuring integration with customer-facing applications.Ensure software solutions meet functional, performance, and security requirements for government and citizen services.Guide the adoption of modern software development methodologies and practices across teams.
• Innovation and Emerging Technologies: Evaluate emerging software technologies, frameworks, and best practices for integration into government platforms and applications.Promote innovation and adoption of modern development approaches, including cloud-native architectures and API-driven designs.
• Cross-Government Coordination: Collaborate with federal and provincial IT teams, regulators, and stakeholders to ensure alignment with national standards and shared infrastructure.Provide technical advisory on architecture decisions, platform strategy, and software governance.
• Organizational Leadership: Lead and mentor teams responsible for software architecture, platform engineering, and development standards.Strengthen institutional capacity in enterprise architecture, software engineering, and technology governance.Foster a culture of quality, innovation, and standardization in software development practices.

Education

• Minimum Master’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline.
• Professional certifications in enterprise architecture (e.g., TOGAF), software engineering, or cloud/technology standards shall be considered an advantage.
• Strong understanding of software architecture, application development, cloud platforms, and enterprise systems.

Experience

• Minimum 12–15 years of progressively responsible experience in software architecture, enterprise systems design, or technology leadership.
• Proven experience leading large-scale software architecture initiatives or platform development projects, preferably within government or large organizations.
• Experience coordinating with cross-functional technology teams, stakeholders, and regulatory bodies.

Key Competencies

• Enterprise software architecture and design
• Platform and application standards governance
• Cloud and distributed system architectures
• Security, scalability, and interoperability in software systems
• Strategic leadership and technical advisory
• Cross-government coordination and stakeholder engagement
• Analytical, problem-solving, and decision-making skills
• Leadership, mentoring, and capacity building in technology teams

Purpose of the Position

The Executive Director – Product Strategy & Enablement shall be responsible for defining the product strategy, enabling the delivery of digital products, and ensuring alignment between government initiatives and national digital priorities.The role ensures that digital products and platforms are strategically planned, efficiently delivered, and adopt best practices, in line with the Digital Nation Pakistan Act, 2025.This position provides leadership in coordinating product roadmaps, facilitating cross-functional product teams, and enabling effective product management practices across the public sector.

Key Responsibilities

• Product Strategy Development: Define and implement product strategies for PDA and government digital initiatives.Ensure alignment of product roadmaps with the National Digital Masterplan and sectoral priorities.Identify opportunities for innovation, integration, and improvement across government digital products.
• Product Enablement: Facilitate the execution and delivery of digital products, providing guidance on processes, methodologies, and best practices.Support teams in overcoming operational or technical challenges to ensure timely delivery.Promote adoption of agile, user-centered, and evidence-based product development practices.
• Cross-Government Coordination: Collaborate with federal and provincial agencies, regulators, and stakeholders to align product strategies and delivery practices.Ensure interoperability, reuse of shared platforms, and integration with national digital infrastructure.Facilitate communication and coordination across cross-functional product teams.
• Monitoring and Evaluation: Establish performance metrics, dashboards, and reporting mechanisms to track product strategy execution and delivery outcomes.Monitor adoption, usage, and impact of digital products to inform strategic decisions.Recommend adjustments to strategy or enablement processes based on performance data.
• Organizational Leadership: Lead and mentor teams responsible for product strategy, enablement, and portfolio management.Strengthen institutional capacity for product management, governance, and cross-functional collaboration.Foster a culture of innovation, accountability, and continuous improvement in product delivery.

Education

• Minimum Master’s degree in Business Administration, Product Management, Computer Science, Information Systems, or a related discipline.
• Professional certifications in product management, agile methodologies, or digital transformation are desirable.
• Strong knowledge of product strategy, lifecycle management, and public sector digital services.

Experience

• Minimum 12–15 years of progressively responsible experience in product strategy, product management, or digital program leadership.
• Proven experience in leading product portfolios, roadmaps, or delivery initiatives, preferably in government, public sector, or large organizations.
• Prior leadership experience managing teams responsible for product strategy, enablement, or portfolio management.

Key Competencies

• Product strategy development and portfolio management
• Agile product management and lifecycle oversight
• Cross-government coordination and stakeholder engagement
• User-centered design and service delivery principles
• Strategic leadership and innovation management
• Performance monitoring, analytics, and decision-making
• Communication, advisory, and mentoring skills
• Team leadership and capacity building in product management

Purpose of the Position

The Executive Director – Data Governance & Stewardship shall be responsible for leading and overseeing data governance and stewardship across government agencies.The role ensures that government data is accurate, secure, interoperable, and responsibly managed, supporting evidence-based policymaking, digital service delivery, and national digital initiatives in alignment with the Digital Nation Pakistan Act, 2025.This position provides strategic leadership in defining data standards, implementing governance frameworks, and fostering a culture of responsible data management across the public sector.

Key Responsibilities

• Data Governance Frameworks: Develop and implement enterprise-wide data governance frameworks, policies, and standards across government agencies.Ensure alignment of data governance practices with national strategies, regulatory requirements, and international best practices.Establish roles, responsibilities, and accountability structures for effective data stewardship.
• Data Stewardship and Quality: Oversee the definition, management, and enforcement of data quality standards across government datasets.Promote practices for consistent, accurate, and timely data collection, storage, and usage.Implement data stewardship programs to ensure responsible use, access, and protection of sensitive information.
• Compliance and Regulatory Alignment: Ensure compliance with the Digital Nation Pakistan Act, 2025, and other relevant laws regarding data management.Monitor adherence to data protection, privacy, and security policies across government entities.Identify gaps in governance or stewardship practices and recommend corrective measures.
• Cross-Government Coordination: Coordinate with ministries, regulatory authorities, and government agencies to harmonize data governance and sharing practices.Facilitate collaboration across agencies to promote interoperability and standardized data practices.Support integration of data governance frameworks with digital platforms, AI systems, and policy initiatives.
• Monitoring, Reporting, and Advisory: Develop dashboards, reports, and analytical insights to track data governance compliance, data quality, and stewardship outcomes.Advise senior leadership on strategic data management, governance challenges, and opportunities.Identify emerging trends in data management, analytics, and governance for adoption across the public sector.
• Organizational Leadership: Lead and mentor teams responsible for data governance, stewardship, and compliance functions.Build institutional capacity for data management, quality assurance, and responsible use practices.Promote a culture of accountability, transparency, and evidence-based decision-making across government agencies.

Education

• Minimum Master’s degree in Data Science, Information Systems, Computer Science, Public Policy, or a related discipline.
• Professional certifications in data governance, data management, or information security shall be considered an advantage.
• Strong knowledge of public sector data management, governance frameworks, and regulatory compliance.

Experience

• Minimum 12–15 years of progressively responsible experience in data governance, data management, or information systems leadership.
• Proven experience implementing data governance or stewardship programs in government, public sector, or large organizations.
• Prior leadership experience managing teams in data governance, compliance, or information management.

Key Competencies

• Data governance and stewardship frameworks
• Data quality management and standardization
• Public sector data management and compliance
• Cross-agency coordination and stakeholder engagement
• Analytical and problem-solving skills
• Strategic advisory and policy formulation
• Leadership, mentoring, and institutional capacity building
• Communication and collaboration skills

Purpose of the Position

The Executive Director – NDC Secretariat shall be responsible for managing and coordinating the operations of the National Digital Commission (NDC) Secretariat.The role ensures efficient functioning of the Secretariat, supporting the NDC in implementing national digital strategies, sectoral plans, and policy decisions in alignment with the Digital Nation Pakistan Act, 2025.This position provides strategic and operational leadership to ensure smooth execution of NDC activities, effective coordination among government entities, and timely delivery of decisions and directives.

Key Responsibilities

• Secretariat Management: Oversee the day-to-day operations of the NDC Secretariat, ensuring efficient workflow and administrative support.Coordinate the preparation of agendas, reports, minutes, and documentation for NDC meetings.Ensure timely follow-up on decisions, action items, and directives issued by the NDC.
• Policy and Strategic Support: Support the NDC in reviewing, evaluating, and implementing national digital strategies and sectoral plans.Provide analytical and advisory support to the Commission on policy initiatives, implementation progress, and strategic priorities.Facilitate coordination among ministries, government agencies, and relevant stakeholders to advance NDC objectives.
• Monitoring and Reporting: Establish mechanisms to track implementation of NDC decisions and initiatives.Prepare dashboards, reports, and briefings for senior leadership and the National Digital Commission.Identify challenges in execution and recommend corrective measures to ensure effective implementation.
• Stakeholder Coordination: Serve as the primary liaison between the NDC Secretariat and government agencies, regulators, and relevant organizations.Facilitate cross-agency collaboration to ensure alignment of sectoral plans and national initiatives.Support engagement with external stakeholders, including private sector, academia, and international partners.
• Organizational Leadership: Lead and manage teams within the NDC Secretariat, ensuring clarity of roles, accountability, and performance.Promote a culture of efficiency, transparency, and responsiveness in Secretariat operations.Strengthen institutional capacity for policy analysis, coordination, and execution of NDC initiatives.

Education

• Minimum Master’s degree in Public Policy, Administration, Management, or a related discipline.
• Professional certifications in governance, project management, or digital strategy shall be considered an advantage.
• Strong understanding of government operations, digital governance, and public sector policy implementation.

Experience

• Minimum 12–15 years of progressively responsible experience in government administration, policy coordination, or public sector management.
• Proven experience managing cross-functional teams, secretariat functions, or inter-agency coordination.
• Experience in supporting high-level commissions, boards, or strategic advisory bodies.
• Prior leadership experience overseeing operational and strategic functions in government or large organizations.

Key Competencies

• Secretariat management and administrative leadership
• Strategic planning and policy advisory
• Cross-agency coordination and stakeholder engagement
• Monitoring, evaluation, and reporting
• Leadership, team management, and mentoring
• Analytical and problem-solving skills
• Communication, collaboration, and facilitation skills
• Accountability, transparency, and governance orientation

Purpose of the Position

The Director – Cloud shall be responsible for designing, implementing, and managing cloud infrastructure and services across government platforms and digital public infrastructure.The role ensures that cloud solutions are scalable, secure, interoperable, and aligned with national digital standards under the Digital Nation Pakistan Act, 2025.This position provides technical leadership in cloud architecture, operations, and governance, enabling efficient delivery of digital services and platforms across government entities.

Key Responsibilities

• Cloud Architecture and Design: Develop and implement enterprise cloud architecture for government platforms, shared services, and customer-facing applications.Establish cloud design principles, standards, and best practices for scalable and secure deployments.Ensure cloud architecture aligns with national digital strategies and interoperability requirements.
• Cloud Operations and Management: Oversee cloud operations, including provisioning, monitoring, optimization, and incident management.Ensure high availability, reliability, and security of cloud services across government platforms.Implement automated management, monitoring, and reporting systems for cloud infrastructure.
• Standards, Governance, and Compliance: Define and enforce cloud governance policies, security protocols, and compliance standards.Ensure adherence to regulatory requirements, privacy standards, and national security guidelines.Conduct periodic audits and reviews of cloud systems for compliance, performance, and cost optimization.
• Cross-Government Coordination: Collaborate with federal and provincial IT teams, regulators, and stakeholders to harmonize cloud strategies.Promote integration of shared cloud services and reuse of infrastructure across government platforms.Provide advisory support to government entities on cloud adoption, migration, and best practices.
• Innovation and Emerging Technologies: Evaluate emerging cloud technologies, frameworks, and platforms for adoption in government services.Support the adoption of modern practices such as multi-cloud, hybrid cloud, and containerized architectures.Encourage innovation and efficiency in cloud operations through automation, AI, and advanced monitoring tools.
• Organizational Leadership: Lead and mentor teams responsible for cloud architecture, operations, and governance.Build institutional capacity for cloud adoption, architecture standards, and operational excellence.Foster a culture of reliability, security, and innovation in cloud infrastructure management.

Education

• Minimum Master’s degree in Computer Science, Information Systems, Cloud Computing, or a related discipline.
• Professional certifications in cloud architecture and management (e.g., AWS, Azure, GCP, TOGAF) are desirable.
• Strong knowledge of cloud infrastructure, enterprise architecture, and digital platform governance.

Experience

• Minimum 10–12 years of progressively responsible experience in cloud architecture, infrastructure management, or technology leadership.
• Proven experience designing and managing large-scale cloud environments, preferably in government or large organizations.
• Experience coordinating with cross-functional teams, stakeholders, and regulators on cloud adoption and governance.
• Prior leadership experience managing cloud engineering, operations, or architecture teams.

Key Competencies

• Cloud architecture and infrastructure management
• Security, compliance, and governance of cloud systems
• Enterprise-level cloud strategy and operational oversight
• Cross-government coordination and stakeholder engagement
• Analytical, problem-solving, and decision-making skills
• Leadership, mentoring, and capacity building
• Innovation in cloud operations and emerging technology adoption
• Communication, collaboration, and advisory capabilities

Purpose of the Position

The Director – DDAI Centre of Excellence (COE) shall be responsible for leading the establishment and operations of the Data, Digital, AI (DDAI) COE within the Pakistan Digital Authority (PDA).The role ensures the COE provides strategic guidance, technical expertise, and research-driven insights on data, AI, and digital initiatives to government agencies, supporting innovation, governance, and national digital transformation in line with the Digital Nation Pakistan Act, 2025.This position provides leadership in promoting advanced analytics, AI adoption, and digital best practices, fostering collaboration across government, academia, and the private sector.

Key Responsibilities

• COE Strategy and Governance: Develop and implement the vision, strategy, and operational plan for the DDAI COE.Establish governance frameworks, roles, and accountability mechanisms for the COE.Align COE initiatives with national digital strategies, AI policies, and sectoral priorities.
• Technical Leadership and Expertise: Provide guidance on advanced data analytics, AI development, and digital technologies for government initiatives.Support adoption of best practices in AI, machine learning, and digital innovation across government entities.Evaluate emerging technologies and recommend their integration into public sector programs.
• Capacity Building and Knowledge Sharing: Develop training programs, workshops, and advisory support to enhance government capabilities in data, AI, and digital services.Promote research, experimentation, and knowledge dissemination within the COE and across agencies.Encourage innovation through pilot projects, proofs-of-concept, and cross-agency collaboration.
• Cross-Government Coordination: Collaborate with ministries, regulators, and government agencies to support implementation of DDAI initiatives.Facilitate alignment of AI, data, and digital practices with national standards and policies.Act as the primary liaison between the COE and other national or international AI and data initiatives.
• Monitoring, Evaluation, and Advisory: Track COE performance, adoption of recommendations, and impact of initiatives.Provide analytical insights and policy advice to senior leadership and the National Digital Commission.Produce reports, dashboards, and briefs to guide evidence-based decision-making.
• Organizational Leadership: Lead and mentor COE teams, ensuring clarity of roles, accountability, and high performance.Build institutional capacity for data governance, AI adoption, and digital innovation.Foster a culture of research excellence, innovation, and collaborative problem-solving.

Education

• Minimum Master’s degree in Data Science, Artificial Intelligence, Computer Science, Information Systems, or a related discipline.
• Advanced specialization or certifications in AI, data analytics, or digital innovation are desirable.
• Strong understanding of AI technologies, data governance, and public sector digital initiatives.

Experience

• Minimum 10–12 years of progressively responsible experience in AI, data science, or digital innovation leadership.
• Proven experience establishing or leading Centers of Excellence, research units, or advisory bodies.
• Experience in providing technical guidance, policy advice, and capacity-building initiatives for government or large organizations.
• Prior leadership experience managing multidisciplinary teams in AI, data, or digital governance functions.

Key Competencies

• AI and data governance frameworks
• Advanced analytics and digital innovation
• Strategic leadership and organizational development
• Cross-government coordination and stakeholder engagement
• Policy advisory and research-driven insights
• Capacity building, training, and knowledge dissemination
• Analytical and problem-solving skills
• Communication, collaboration, and mentoring abilities

Purpose of the Position

The Manager – Enterprise Architecture shall be responsible for designing, implementing, and maintaining enterprise architecture frameworks and standards across Pakistan Digital Authority (PDA) and government digital initiatives.The role ensures that systems, applications, and platforms are interoperable, scalable, secure, and aligned with national digital strategies under the Digital Nation Pakistan Act, 2025.This position provides technical leadership and advisory support in enterprise architecture planning, governance, and integration, enabling consistent and efficient delivery of government digital services.

Key Responsibilities

• Enterprise Architecture Frameworks: Develop and maintain enterprise architecture frameworks, standards, and guidelines.Ensure architecture aligns with national digital policies, shared platforms, and interoperability requirements.Support the adoption of best practices for application, data, and technology architecture across government entities.
• System Design and Integration: Oversee architectural design and integration of systems, platforms, and applications.Evaluate new technologies and ensure they fit into the overall enterprise architecture.Support alignment of software and platform development with architectural standards.
• Governance and Compliance: Ensure adherence to enterprise architecture policies, security standards, and regulatory requirements.Conduct architecture reviews, audits, and assessments to ensure compliance and optimal system performance.Recommend corrective actions and improvements to strengthen architectural governance.
• Cross-Government Coordination: Collaborate with ministries, regulators, and IT teams to harmonize enterprise architecture practices.Facilitate integration of shared platforms, services, and standards across government initiatives.Provide advisory support to project teams on architectural decisions and best practices.
• Monitoring and Reporting: Track implementation of enterprise architecture standards and identify gaps or risks.Prepare reports, dashboards, and recommendations for senior leadership on architecture performance and compliance.Support decision-making on technology investments and platform adoption.
• Team Leadership: Lead and mentor enterprise architecture teams and technical staff.Build institutional capacity in architecture planning, standards, and governance.Foster a culture of quality, standardization, and continuous improvement in architecture practices.

Education

• Minimum Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline.
• Master’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline will be an advantage.
• Professional certifications in enterprise architecture (e.g., TOGAF, Zachman) or cloud/technology standards are desirable.
• Strong understanding of enterprise architecture, platform integration, and digital government systems.

Experience

• Minimum 5+ years of progressively responsible experience in enterprise architecture, system integration, or technology governance.
• Proven experience implementing enterprise architecture frameworks in government or large-scale organizations.
• Experience in coordinating with multiple teams, stakeholders, and regulatory bodies.
• Prior experience leading architecture or technical teams is preferred.

Key Competencies

• Enterprise architecture frameworks and governance
• Systems integration and platform interoperability
• Technology standards and regulatory compliance
• Strategic advisory and architectural planning
• Analytical, problem-solving, and decision-making skills
• Leadership, mentoring, and capacity building
• Cross-government coordination and stakeholder engagement
• Communication, collaboration, and reporting skills

Purpose of the Position

The Manager – Digital Maturity & Benchmarking shall be responsible for developing and implementing national digital maturity assessments based on internationally recognized models and frameworks.The role ensures that government organizations and digital initiatives are measured, evaluated, and benchmarked against best practices to support continuous improvement, strategic decision-making, and alignment with the Digital Nation Pakistan Act, 2025.This position provides technical leadership in assessing digital capabilities, benchmarking performance, and delivering actionable insights to guide national digital transformation efforts.

Key Responsibilities

• Digital Maturity Assessment: Develop and implement digital maturity assessment frameworks for government organizations and initiatives.Customize assessment models to reflect national priorities, sectoral plans, and PDA strategies.Collect, analyze, and validate data on digital capabilities, processes, and outcomes.
• Benchmarking and Reporting: Conduct benchmarking studies comparing national digital performance against international best practices and leading digital nations.Identify gaps, risks, and opportunities for improvement across government digital services and platforms.Prepare analytical reports, dashboards, and policy briefs to inform senior leadership and the National Digital Commission.
• Methodology Development: Develop methodologies, standards, and tools for consistent and repeatable digital maturity assessments.Ensure alignment of assessment frameworks with existing national policies, sectoral plans, and strategic priorities.Keep frameworks updated with emerging trends, technologies, and best practices.
• Stakeholder Coordination: Collaborate with government agencies, regulators, and relevant stakeholders to conduct assessments and collect inputs.Facilitate workshops, training, and advisory sessions to promote adoption of benchmarking practices.Support cross-agency coordination to harmonize digital maturity measurement and reporting.
• Advisory and Continuous Improvement: Provide recommendations to improve digital capabilities, governance, and service delivery based on assessment results.Support strategic decision-making for national digital initiatives through evidence-based insights.Promote a culture of continuous improvement and performance measurement across government entities.

Education

• Minimum Bachelor’s degree in Information Systems, Public Policy, Data Analytics, Business Administration, or a related discipline.
• Master’s degree in Computer Science, Information Systems, Public Policy, Data Analytics, Business Administration, or a related discipline will be an advantage.
• Certifications in digital transformation, benchmarking, or performance management are desirable.
• Strong knowledge of digital maturity models, assessment methodologies, and international benchmarking frameworks.

Experience

• Minimum 5+ years of progressively responsible experience in digital transformation, benchmarking, performance measurement, or analytics.
• Proven experience conducting digital assessments, maturity evaluations, or benchmarking studies, preferably in government or large organizations.
• Experience coordinating with multiple stakeholders and cross-functional teams.
• Prior experience in data analysis, reporting, and strategic advisory is preferred.

Key Competencies

• Digital maturity assessment and benchmarking frameworks
• Performance measurement and analytics
• Cross-agency coordination and stakeholder engagement
• Strategic advisory and evidence-based insights
• Analytical and problem-solving capabilities
• Communication, reporting, and presentation skills
• Attention to detail and process improvement mindset
• Knowledge of national and international digital transformation practices

Purpose of the Position

The Citizen Journey Analyst shall be responsible for mapping, analyzing, and improving citizen interactions with government digital services and platforms.The role ensures that government services are user-centered, efficient, and aligned with national digital transformation objectives under the Digital Nation Pakistan Act, 2025.This position provides analytical support in identifying gaps, pain points, and opportunities to enhance the end-to-end citizen experience across government services.

Key Responsibilities

• Citizen Journey Mapping: Map end-to-end citizen interactions across digital public services and platforms.Identify key touchpoints, service flows, and integration points across government entities.Highlight bottlenecks, redundancies, and areas for improvement in service delivery.
• Data Analysis and Insights: Collect and analyze quantitative and qualitative data on citizen engagement, usage patterns, and satisfaction.Identify trends, gaps, and opportunities for improving user experience across services.Provide actionable insights and recommendations to guide service design and policy decisions.
• Process Improvement: Collaborate with service design, product, and CX teams to streamline processes and enhance citizen experience.Support implementation of user-centered design principles and best practices.Monitor improvements and track impact of interventions on service efficiency and satisfaction.
• Stakeholder Coordination: Work with government agencies, service teams, and technical units to gather inputs and validate journey analyses.Facilitate workshops, interviews, and user feedback sessions to inform service improvements.Support cross-agency collaboration to ensure consistency in citizen journey mapping and experience standards.
• Reporting and Advisory: Prepare reports, dashboards, and visualizations on citizen journey insights.Provide recommendations to senior leadership and service teams to inform policy, design, and operational decisions.Contribute to continuous improvement frameworks for citizen experience management.

Education

• Minimum Bachelor’s or Master’s degree in Public Policy, Human-Centered Design, Data Analytics, Business Administration, or a related discipline.
• Certifications or training in user experience, service design, or data analysis are desirable.
• Strong understanding of citizen-centric service design and digital government services.

Experience

• Minimum 3–5 years of experience in citizen experience analysis, service design, journey mapping, or digital transformation projects.
• Proven experience conducting user research, process mapping, and service evaluation.
• Experience working with government or public sector projects is preferred.
• Familiarity with data analysis, dashboards, and reporting tools.

Key Competencies

• Citizen journey mapping and service design
• User research and data-driven analysis
• Process improvement and operational optimization
• Cross-agency collaboration and stakeholder engagement
• Analytical thinking and problem-solving
• Communication, visualization, and reporting skills
• Attention to detail and user-centered mindset
• Advisory capabilities to inform design and policy decisions

Purpose of the Position

The Senior Enterprise Architectural Analyst shall be responsible for supporting the development, implementation, and governance of enterprise architecture frameworks across Pakistan Digital Authority (PDA) and government digital initiatives.The role ensures that systems, platforms, and applications are aligned with national digital standards, interoperable, and scalable under the Digital Nation Pakistan Act, 2025.This position provides expert analytical support in architecture planning, system integration, and compliance, enabling effective delivery of government digital services and platform interoperability.

Key Responsibilities

• Enterprise Architecture Support: Assist in developing and maintaining enterprise architecture frameworks, standards, and guidelines.Analyze system architectures and recommend improvements for interoperability, scalability, and security.Evaluate new technologies and ensure alignment with enterprise architecture principles and national digital strategies.
• System Analysis and Integration: Conduct detailed analysis of systems, applications, and platforms to identify integration needs and architectural gaps.Support the design and review of system and platform architecture for compliance with established standards.Provide technical guidance to project teams on architecture and system integration.
• Governance and Compliance: Support implementation of enterprise architecture governance policies, security protocols, and compliance requirements.Conduct architecture assessments, audits, and reviews to ensure adherence to standards.Recommend corrective measures to address gaps or risks in architecture compliance.
• Cross-Government Coordination: Collaborate with ministries, regulators, and IT teams to harmonize enterprise architecture practices.Facilitate integration of shared platforms, services, and standards across government initiatives.Support advisory functions for architectural decision-making across projects and programs.
• Reporting and Documentation: Prepare architecture analysis reports, dashboards, and documentation for senior leadership and technical teams.Track adoption of enterprise architecture standards and highlight areas requiring intervention.Contribute to knowledge management by documenting best practices and lessons learned.

Education

• Minimum Bachelor’s or Master’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline.
• Professional certifications in enterprise architecture (e.g., TOGAF, Zachman) are desirable.
• Strong understanding of enterprise architecture principles, system integration, and digital government platforms.

Experience

• Minimum 5–8 years of progressively responsible experience in enterprise architecture, system analysis, or technology governance.
• Proven experience in implementing or supporting enterprise architecture frameworks, preferably in government or large-scale organizations.
• Experience coordinating with technical teams, stakeholders, and regulatory bodies.
• Prior experience in analytical or advisory roles within architecture, integration, or technology governance.

Key Competencies

• Enterprise architecture analysis and framework implementation
• Systems integration and platform interoperability
• Technology standards compliance and governance
• Analytical thinking and problem-solving
• Cross-functional collaboration and stakeholder engagement
• Reporting, documentation, and advisory capabilities
• Technical expertise in software and infrastructure architecture
• Attention to detail and continuous improvement mindset

Purpose of the Position

The Senior Data Governance & Public Sector Reporting Analyst shall be responsible for ensuring effective data governance and producing accurate, actionable reports for public sector digital initiatives.The role supports Pakistan Digital Authority (PDA) and government agencies in maintaining data quality, compliance, and transparency, in alignment with the Digital Nation Pakistan Act, 2025.This position provides analytical expertise to enable data-driven decision-making, standardization of reporting practices, and enforcement of governance policies across government entities.

Key Responsibilities

• Data Governance: Implement and monitor data governance policies, standards, and frameworks across government agencies.Ensure data quality, consistency, and compliance with regulatory and statutory requirements.Identify gaps in data management practices and recommend corrective measures.
• Public Sector Reporting: Collect, validate, and analyze data from government departments and digital initiatives.Prepare accurate and timely reports, dashboards, and visualizations for senior leadership and regulatory bodies.Ensure reporting aligns with national policies, sectoral plans, and performance indicators.
• Analysis and Insights: Conduct detailed analyses to identify trends, risks, and opportunities in data governance and performance reporting.Provide actionable insights to improve decision-making, operational efficiency, and service delivery.Support development of metrics and KPIs for monitoring data governance and reporting effectiveness.
• Cross-Government Coordination: Collaborate with ministries, regulators, and agencies to standardize data governance practices and reporting processes.Facilitate workshops, training, and advisory support to strengthen data stewardship capabilities.Support integration of data reporting and governance frameworks with digital platforms and AI systems.
• Monitoring and Continuous Improvement: Track compliance with data governance policies and reporting standards.Recommend process improvements to enhance data accuracy, timeliness, and usability.Promote a culture of accountability, transparency, and evidence-based decision-making across government entities.

Education

• Minimum Bachelor’s degree or Master’s in Data Science, Information Systems, Public Policy, Statistics, or a related discipline.
• Certifications in data governance, analytics, or public sector reporting are desirable.
• Strong knowledge of data management, governance frameworks, and public sector reporting standards.

Experience

• Minimum 5–8 years of progressively responsible experience in data governance, analytics, or public sector reporting.
• Proven experience in implementing data governance frameworks, reporting systems, or analytics initiatives, preferably in government or large organizations.
• Experience coordinating with multiple agencies, stakeholders, and cross-functional teams.
• Familiarity with dashboards, reporting tools, and data quality management practices.

Key Competencies

• Data governance and stewardship
• Public sector reporting and performance monitoring
• Analytical thinking and data-driven decision-making
• Cross-agency collaboration and stakeholder engagement
• Process improvement and compliance monitoring
• Communication, visualization, and advisory skills
• Attention to detail and quality assurance
• Strategic insight and problem-solving capabilities

Purpose of the Position

The Senior AI Policy & Governance Analyst shall be responsible for supporting the development and implementation of AI policies, governance frameworks, and regulatory guidelines across government entities.The role ensures that AI systems are ethically designed, responsibly deployed, and aligned with national digital strategies under the Digital Nation Pakistan Act, 2025.This position provides analytical and advisory support to enable evidence-based AI governance, risk management, and policy formulation across the public sector.

Key Responsibilities

• AI Policy Development: Support the drafting, review, and implementation of AI policies, regulatory frameworks, and governance guidelines.Ensure AI policies are aligned with national priorities, legal requirements, and international best practices.Conduct research and analysis on emerging AI trends, technologies, and ethical considerations.
• Governance and Compliance: Assist in the development and enforcement of AI governance frameworks, risk assessment protocols, and compliance measures.Monitor adherence to ethical standards, data privacy, and responsible AI usage across government agencies.Identify gaps in AI governance and recommend corrective actions.
• Analysis and Advisory Support: Analyze AI initiatives, regulatory compliance, and sectoral impacts to provide actionable insights.Support senior leadership in decision-making through reports, dashboards, and policy briefs.Provide recommendations on AI risk mitigation, ethical deployment, and governance improvements.
• Stakeholder Coordination: Collaborate with ministries, regulators, and technical teams to ensure coherent AI governance practices.Facilitate workshops, consultations, and training sessions on AI policy and governance.Promote cross-agency adoption of standardized AI governance and risk management practices.
• Monitoring and Reporting: Track implementation of AI policies and governance measures.Develop metrics and KPIs to evaluate AI risk, compliance, and ethical adherence.Report on AI governance performance and provide evidence-based recommendations for improvement.

Education

• Minimum Bachelor’s degree in Public Policy, Law, Data Science, Artificial Intelligence, or a related discipline.
• Certifications or training in AI governance, ethics, or digital policy are desirable.
• Strong understanding of AI technologies, ethical considerations, and regulatory frameworks.

Experience

• Minimum 5–8 years of progressively responsible experience in AI policy, digital governance, or regulatory compliance.
• Proven experience in supporting AI governance, policy analysis, or risk assessment, preferably within government or large organizations.
• Experience coordinating with cross-functional teams and multiple stakeholders.
• Familiarity with AI ethics, responsible AI practices, and public sector regulatory environments.

Key Competencies

• AI policy development and governance frameworks
• Risk assessment and ethical AI deployment
• Regulatory compliance and public sector standards
• Analytical thinking and evidence-based advisory
• Cross-agency coordination and stakeholder engagement
• Monitoring, reporting, and performance evaluation
• Communication, facilitation, and advisory skills
• Strategic insight and problem-solving capabilities

Purpose of the position

The UX Manager shall be responsible for leading the design and user experience strategy for Pakistan Digital Authority’s (PDA) digital ecosystem.This role ensures that government digital services are intuitive, accessible, and citizen-centric, transforming complex bureaucratic processes into seamless, frictionless digital experiences.The position provides strategic and operational leadership to a multidisciplinary UX team, bridging user research, interaction design, content strategy, and engineering execution, and shaping national-scale digital public services.

Key Responsibilities

• Architect the Ecosystem: Define and oversee the global Information Architecture (IA), interaction models, and overarching user flows for all major PDA digital initiatives.Ensure a cohesive, seamless journey across fragmented government services.Translate complex legislative and bureaucratic processes into intuitive, user-friendly digital flows.
• Drive Product Vision & Strategy: Partner strategically with Product Management, Engineering, and Policy leadership to define product roadmaps and MVP requirements.Influence product scope and design decisions, ensuring alignment with user needs and accessibility standards.Shape design approaches for hyper-complex workflows such as legal documentation, enterprise tax filing, and land registry processes.
• Simplify Extreme Complexity: Lead the UX strategy for hyper-complex, data-heavy workflows.Transform anxiety-inducing tasks into elegant, confidence-inspiring digital experiences with minimal cognitive load.
• Elevate Design Craft & Mentorship: Lead, mentor, and manage the UX team (Senior to Junior designers), fostering a culture of design critique and continuous improvement.Review wireframes, high-fidelity prototypes, and design outputs to ensure strict alignment with user research, UAT findings, and accessibility standards.Promote skill development and professional growth within the UX team.
• Operationalize Design Thinking: Translate abstract legislative requirements and raw usability data into scalable, structural design patterns.Work closely with the Design System Lead to ensure these UX patterns are codified and reusable across all government development teams.Ensure all UX design solutions are inclusive, equitable, and reduce cognitive load for citizens.
• Architect Content Strategy: Write, edit, and strategically map highly usable, concise microcopy (buttons, error messages, onboarding flows, empty states, and tooltips) across the entire PDA digital ecosystem in both English and Urdu.Translate dense legal constraints, bureaucratic procedures, and policy requirements into plain, actionable, and legally sound instructions for citizens.Develop, govern, and continuously evolve the PDA Content Design & UX Writing Style Guide, establishing national standards for tone, inclusive language, and localized terminology.Partner with UX Researchers and the Usability & Accessibility Testing (UAT) Lab to test copy comprehension across diverse demographics and literacy levels.Collaborate with UX Design Leads, Product Managers, and legal stakeholders to embed content strategy early in the agile development lifecycle, ensuring product architecture scales around content.

Education

• Minimum Bachelor’s degree in Design, Human-Computer Interaction, Information Systems, or a related discipline.
• A master’s degree in Public Policy, Data Analytics, Business Administration, or a related discipline will be an advantage.
• Mastery of UX methodologies, including journey mapping, service blueprinting, task analysis, wireframing, and prototyping (Figma).
• Strong understanding of inclusive and accessible design (WCAG standards) and citizen-centric digital services.

Experience

• 8–10 years of applied experience in UX/Product Design, with expertise in complex web applications, enterprise software, SaaS platforms, or GovTech ecosystems.
• Proven experience managing and mentoring high-performing UX teams.
• Demonstrated ability to simplify complex, data-heavy legacy systems into elegant, user-centric digital experiences.
• Experience collaborating with cross-functional teams, including Product, Engineering, Policy, and Content/UX Writing stakeholders.

Key Competencies

• User experience strategy and design leadership
• Information architecture and interaction modeling
• Content strategy, UX writing, and plain language communication
• Human-centered design and accessibility (WCAG)
• Service design, journey mapping, and task analysis
• Mentorship, team leadership, and professional development
• Cross-functional collaboration and stakeholder management
• Analytical thinking and problem-solving
• Empathy, citizen-first approach, and inclusive design mindset

Purpose of the position

The Analyst – Enterprise Architecture shall be responsible for supporting the development, documentation, and implementation of enterprise architecture frameworks across Pakistan Digital Authority (PDA).The role ensures that systems, applications, and platforms are aligned, interoperable, and scalable, supporting national digital strategies under the Digital Nation Pakistan Act, 2025.This position provides analytical and operational support in architecture planning, system integration, and governance, enabling efficient delivery of government digital services.

Key Responsibilities

• Enterprise Architecture Support: Assist in developing and maintaining enterprise architecture frameworks, standards, and guidelines.Document system architectures, workflows, and integration points across platforms.Support the evaluation of new technologies and their alignment with enterprise architecture principles.
• System Analysis and Integration: Analyze existing systems, applications, and platforms to identify integration requirements and gaps.Support project teams in ensuring compliance with architecture standards and interoperability principles.Provide technical recommendations to optimize system performance and integration.
• Governance and Compliance: Monitor adherence to enterprise architecture policies, security standards, and regulatory requirements.Assist in conducting architecture reviews, audits, and assessments.Recommend improvements or corrective actions to strengthen architecture governance.
• Cross-Government Coordination: Collaborate with government IT teams, ministries, and regulators to ensure harmonized architecture practices.Support the implementation of shared platforms and services across agencies.Provide advisory support to technical teams on architecture-related decisions.
• Reporting and Documentation: Prepare architecture analysis reports, dashboards, and technical documentation for leadership and project teams.Track the adoption and implementation of architecture standards and identify areas for improvement.Contribute to knowledge sharing and documentation of best practices.

Education

• Minimum Bachelor’s in Computer Science, Information Systems, Software Engineering, or a related discipline.
• Knowledge of enterprise architecture frameworks, system integration, and digital government platforms.

Experience

• Minimum 3–6 years of progressively responsible experience in enterprise architecture, system analysis, or technology governance.
• Experience supporting architecture frameworks and integration projects, preferably in government or large-scale organizations.
• Familiarity with cross-functional coordination and stakeholder engagement in technology projects.
• Prior experience in analytical or advisory roles in architecture or IT governance is desirable.

Key Competencies

• Enterprise architecture analysis and documentation
• Systems integration and platform interoperability
• Compliance with technology standards and governance
• Analytical thinking and problem-solving
• Cross-functional collaboration and stakeholder engagement
• Technical reporting and documentation
• Attention to detail and continuous improvement mindset
• Knowledge of digital government platforms and enterprise systems

Purpose of the position

The DevOps Governance Specialist shall be responsible for establishing, monitoring, and enforcing DevOps governance frameworks across Pakistan Digital Authority (PDA).The role ensures that software development, deployment, and operations are conducted securely, efficiently, and in compliance with national standards under the Digital Nation Pakistan Act, 2025.This position provides technical and governance expertise to enable consistent DevOps practices, risk mitigation, and operational excellence across government platforms and services.

Key Responsibilities

• DevOps Policy & Standards: Develop and implement DevOps governance frameworks, policies, and best practices.Define standards for CI/CD pipelines, infrastructure as code, monitoring, and deployment processes.Ensure DevOps policies align with security, compliance, and national digital guidelines.
• Monitoring & Compliance: Oversee compliance with DevOps standards across all development and operations teams.Conduct audits, assessments, and reviews of CI/CD pipelines and deployment processes.Identify gaps, risks, and areas for improvement, and recommend corrective actions.
• Integration & Automation: Support integration of DevOps tools, platforms, and processes across government digital initiatives.Promote automation, continuous testing, and efficient deployment practices to enhance operational efficiency.Ensure proper documentation and version control of all deployment and operational processes.
• Risk Management & Security: Collaborate with cybersecurity and infrastructure teams to enforce secure DevOps practices.Assess risks associated with deployment pipelines, infrastructure changes, and operational processes.Develop mitigation strategies and ensure adherence to compliance requirements.
• Training & Advisory: Provide guidance and advisory support to development and operations teams on DevOps governance and best practices.Conduct workshops and training sessions to promote understanding and adoption of governance standards.Support cross-agency coordination to maintain consistent DevOps practices.
• Reporting & Documentation: Maintain dashboards, reports, and documentation on DevOps compliance, incidents, and improvement initiatives.Provide insights and recommendations to senior leadership on governance, efficiency, and risk mitigation.Contribute to knowledge sharing and institutionalization of DevOps best practices.

Education

• Minimum Bachelor’s in Computer Science, Software Engineering, Information Systems, or a related discipline.
• Strong understanding of DevOps practices, CI/CD pipelines, automation tools, and infrastructure as code.

Experience

• Minimum 3-6 years of progressively responsible experience in DevOps, IT operations, or governance roles.
• Proven experience implementing DevOps governance frameworks, policies, or compliance programs.
• Experience with cloud infrastructure, CI/CD tools, and automated deployment processes.
• Familiarity with risk management, security standards, and public sector compliance is desirable.

Key Competencies

• DevOps governance and policy implementation
• CI/CD pipeline management and automation
• Infrastructure as code and deployment standards
• Risk assessment and compliance monitoring
• Analytical thinking and problem-solving
• Cross-functional collaboration and advisory capabilities
• Documentation, reporting, and knowledge sharing
• Security-conscious and process improvement mindset

Purpose of the position

The Accounts & Payment Officer shall be responsible for managing financial transactions, payments, and accounting records for Pakistan Digital Authority (PDA).The role ensures accurate, timely, and compliant financial operations, supporting the Authority’s budgeting, procurement, and operational activities in accordance with the Digital Nation Pakistan Act, 2025 and applicable financial regulations.This position provides operational and transactional support in accounts management, payment processing, and financial reporting to maintain transparency, accuracy, and accountability.

Key Responsibilities

• Accounts Management: Maintain accurate accounting records for all financial transactions.Record and reconcile payments, receipts, and journal entries in the accounting system.Ensure compliance with PDA financial policies, statutory regulations, and audit requirements.
• Payment Processing: Process payments to vendors, consultants, contractors, and employees in a timely manner.Verify payment requests, invoices, and supporting documentation for accuracy and compliance.Coordinate with procurement and project teams to confirm budget availability before executing payments.
• Financial Reporting & Compliance: Prepare periodic payment and transaction reports for finance management and internal review.Support external and internal audits by providing required documentation and clarifications.Ensure adherence to government financial regulations, donor requirements, and internal control procedures.
• Coordation & Advisory: Liaise with internal teams, vendors, and regulatory authorities regarding payment queries and reconciliations.Assist management in identifying discrepancies, financial risks, and process improvement opportunities.Support training and capacity building for staff on financial systems, processes, and compliance.
• Monitoring & Documentation: Track payments, pending invoices, and outstanding financial obligations.Maintain proper filing and documentation of financial transactions for transparency and audit readiness.Contribute to streamlining and improving accounts and payment procedures.

Education

• Minimum Bachelor’s degree in Finance, Accounting, Commerce, Economics, or a related discipline.
• Familiarity with accounting software, financial regulations, and payment systems.

Experience

• Minimum 3–6 years of experience in accounting, payment processing, or financial operations.
• Proven experience managing accounts, processing payments, and maintaining financial records.
• Knowledge of public sector financial rules, audit procedures, and statutory compliance is desirable.
• Experience with vendor coordination and internal financial controls.

Key Competencies

• Accounts management and bookkeeping
• Payment processing and reconciliation
• Financial reporting and compliance
• Attention to detail and accuracy
• Analytical thinking and problem-solving
• Coordination and stakeholder communication
• Familiarity with financial software and systems
• Process improvement and operational efficiency

Objective of the Assignment

To engage a senior-level expert to provide strategic advisory, technical guidance, and program management support for blockchain and distributed ledger initiatives aligned with the Digital Nation Pakistan vision. The assignment aims to support the development of blockchain-enabled trust infrastructure within Pakistan’s Digital Public Infrastructure, including use cases such as registries, credential verification, data integrity, and selected government-to-government (G2G) and government-to-business (G2B) workflows.

Scope of Work & Key Responsibilities

Blockchain Use Case Advisory

• Provide strategic advisory on the applicability of blockchain and distributed ledger technologies in public sector use cases.
• Support evaluation of use cases including registries, credential verification, traceability, and auditability.
• Develop feasibility assessments and cost-benefit analyses for proposed initiatives.
• Recommend pilot use cases aligned with the National Digital Masterplan.

Architecture & Standards Advisory

• Contribute to the development of reference architectures for permissioned or hybrid blockchain deployments.
• Recommend interoperability approaches with digital identity systems, API gateways, and data exchange platforms.
• Provide guidance on node governance models, consensus mechanisms, and security controls.

Program Management & Coordination

• Support coordination between ministries, regulators, and technical partners on blockchain initiatives.
• Review vendor proposals, technical designs, and implementation approaches.
• Provide independent technical assurance and quality review.
• Monitor pilot performance and recommend criteria for scaling successful implementations.

Smart Contract & Technical Assurance

• Provide advisory on smart contract development standards, testing, and security practices.
• Recommend audit frameworks and risk mitigation measures.
• Ensure alignment with cybersecurity and data governance requirements.

Governance & Risk Frameworks

• Support the development of governance guidelines for blockchain deployments in public sector contexts.
• Conduct risk assessments covering scalability, resilience, privacy, and vendor dependency.
• Ensure alignment with national digital governance and cybersecurity frameworks.

Expected Deliverables

• Blockchain use case assessment framework
• Advisory notes on technical architecture options
• Interoperability and standards recommendations
• Pilot evaluation and performance reports
• Risk assessment and governance guidance notes
• Program coordination and progress updates

Required Qualifications & Experience

Education

• Master’s or PhD in Computer Science, Engineering, Information Systems, Cryptography, or a related discipline.

Professional Experience

• Minimum 12+ years of experience in enterprise-scale digital systems.
• At least 5+ years of experience in blockchain or distributed ledger advisory roles.
• Demonstrated experience advising on blockchain platforms and architectures.
• Experience supporting blockchain pilots within government or regulated sectors.
• Experience integrating blockchain solutions with APIs, cloud-native architectures, and digital platforms.

Key Competencies

• Executive-level advisory and strategic thinking capability
• Strong understanding of digital governance and public sector architecture
• Expertise in blockchain and distributed ledger technologies
• Ability to translate technical solutions into policy-aligned recommendations
• Program coordination and multi-stakeholder engagement
• Risk assessment and governance framework development
• High professional integrity and stakeholder sensitivity
• Strong analytical and problem-solving skills

Objective of the Assignment

To engage a senior-level expert to provide strategic advisory support in the development, drafting, and harmonization of legislative and regulatory frameworks for digital governance, data governance, and artificial intelligence in Pakistan. The assignment aims to strengthen the legal and regulatory architecture underpinning Pakistan’s digital transformation, ensuring alignment with the Digital Nation Pakistan Act, the National Digital Masterplan, and international best practices in digital governance and AI regulation.

Scope of Work & Key Responsibilities

Legislative & Regulatory Development

• Provide expert support in the development, drafting, and review of legislative and regulatory instruments relating to digital governance, data governance, and artificial intelligence.
• Support the preparation and refinement of amendments to the Digital Nation Pakistan Act, where required.
• Provide drafting and advisory support in the development of the Electronic Transactions and Trust Services Act and related frameworks.
• Assist in the preparation of regulations, statutory instruments, and policy frameworks under the Authority’s mandate.

AI Governance & Emerging Technologies

• Provide expert guidance in the development of AI governance and regulatory frameworks for responsible, safe, and accountable AI deployment.
• Support the Authority in designing regulatory approaches for AI oversight, transparency, and governance aligned with emerging global standards.

Data Governance & Digital Ecosystems

• Provide advisory support for the development of data governance frameworks, including policies related to data stewardship, data sharing, interoperability, and responsible data use.
• Support the legal and regulatory architecture required to enable data-driven digital ecosystems and digital public infrastructure.

Regulatory Review & Harmonization

• Review existing legal and regulatory frameworks to identify areas requiring alignment with the national digital governance architecture.
• Provide recommendations to improve coherence between digital legislation and related policy and regulatory frameworks.

Advisory & Stakeholder Engagement

• Provide expert advisory support to the Chairperson and senior leadership on legislative and regulatory matters.
• Prepare policy briefs, legislative notes, explanatory memoranda, and consultation papers.
• Support engagement and consultation with relevant ministries, regulatory authorities, and public sector institutions.

Expected Deliverables

• Draft legislative provisions and amendment proposals
• Draft regulations, rules, and statutory instruments
• Legal and regulatory advisory notes
• Legislative and regulatory gap analysis reports
• Policy and regulatory framework proposals
• Draft explanatory memoranda and legislative briefs

Required Qualifications & Experience

Education

• Advanced degree in Law, Public Policy, Technology Law, Artificial Intelligence Policy, Data Governance, or a related discipline.
• A PhD in Law, Public Policy, Artificial Intelligence Governance, Technology Policy, or a closely related field shall be strongly preferred.

Professional Experience

• Minimum 12–15 years of professional experience in legislative drafting, regulatory policy, digital governance, technology law, or related fields.
• Demonstrated expertise in digital regulation, data governance, artificial intelligence governance, or technology policy.
• Experience advising government institutions, regulatory authorities, or international organizations on digital policy, emerging technology regulation, or legislative reform shall be preferred.
• Familiarity with international best practices in digital governance, digital regulation, and AI governance frameworks.

Key Competencies

• Legislative drafting and regulatory framework development
• Digital governance and technology policy expertise
• AI governance and emerging technology regulation
• Data governance and digital ecosystem understanding
• Policy analysis and regulatory impact assessment
• Strategic advisory and executive-level engagement
• Stakeholder consultation and intergovernmental coordination
• Strong analytical thinking and problem-solving
• Excellent written communication and policy drafting skills

Reporting

The Principal Advisor shall report to the Chairperson, Pakistan Digital Authority, or an officer designated by the Authority.

Workload

Minimum 10 days per month and maximum 16 days per month, as per assignment requirements.

Application Process

Interested candidates should submit:

• Curriculum Vitae
• Brief statement outlining relevant experience
• References or examples of prior legislative or regulatory work (where available)

Applications may be submitted via email to jobs@pda.gov.pk

Purpose of the Position

The Senior Analyst – KPI Monitoring & Reporting shall support the monitoring and evaluation of key performance indicators related to digital public infrastructure, digital services, and government digital transformation initiatives.The role is responsible for tracking performance metrics, analyzing implementation progress, and producing analytical reports to support data-driven decision-making across the Authority.The Senior Analyst will contribute to strengthening performance monitoring frameworks to ensure that national digital initiatives are aligned with strategic objectives outlined in the National Digital Masterplan.

Responsibilities

• Develop and maintain KPI monitoring frameworks for digital platforms, programs, and initiatives under the Authority’s mandate.
• Track and analyze performance indicators related to digital service delivery, platform adoption, and system usage across government entities.
• Collect, validate, and consolidate data from multiple sources to support accurate performance reporting.
• Prepare periodic KPI reports, dashboards, and analytical briefs for senior management and relevant stakeholders.
• Identify performance trends, implementation gaps, and areas requiring corrective action or improvement.
• Support the development of performance monitoring methodologies and reporting standards across the Authority.
• Coordinate with internal teams and external stakeholders to ensure timely submission of performance data.
• Contribute to the development of automated dashboards and reporting tools for real-time monitoring of digital initiatives.
• Assist in evaluating the effectiveness and impact of digital programs through performance data analysis.
• Ensure accuracy, consistency, and integrity of data used in monitoring and reporting activities.

Education

• Minimum Bachelor’s degree in Data Analytics, Statistics, Economics, Public Policy, Information Systems, Business Administration, or a related discipline.
• A Master’s degree in Data Analytics, Public Policy, Economics, Business Administration, or a related field shall be an added advantage.

Experience